How to export Loox reviews in 2 minutes

Loox is a popular app for collecting visual reviews, but there may come a time when you want to export your reviews, whether for backup, platform changes, or to use them in a new tool like WiserReview, a popular Loox alternative.

This post explains how to:

• Export your Loox reviews in CSV format
  
• Import them into WiserReview using a simple upload method

The entire process takes only a couple of minutes and gives you complete control over your customer feedback.

How to export Loox reviews

1. Log in to your Loox Dashboard.
2. Go to your “Manage Reviews” settings section.
3. For product reviews, click “Export to .csv” under the Product reviews tab.
4. For store reviews, click “Export to .csv” under the Store reviews tab.

Moving Reviews from Loox? WiserReview Makes It Easier

Many brands using Loox eventually look for more flexibility in how reviews are managed and displayed.

WiserReview offers an easier way to import, organize, and showcase reviews, especially when switching from Loox.

WiserReview supports quick CSV imports from Loox and gives you more control over display styles, review tagging, and moderation. It’s designed to make review management easier while offering better customization and pricing options.

Below is a quick comparison between WiserReview and Loox to help you decide:

How to import Loox reviews to WiserReview

After exporting your reviews from Loox, bringing them into WiserReview helps keep your customer feedback active and visible.

WiserReview gives more flexibility in how reviews are collected, displayed, and managed.

Step 1: Open the WiserReview “Manage Reviews” Section

• Firstly, Log in with WiserReview.
• Navigate to the Manage Reviews module in your WiserReview dashboard.
• Then click on the import reviews.

Step 2: Click on the “Integration” button with Loox

• Click on integration, and you will see a pop-up below.

Step 3: Upload CSV and import reviews

You’ll be prompted with options:

• Select CSV File Upload
• Click Browse to upload the Loox CSV you downloaded earlier.
• If you export CSV from another platform, then map your field as per the requirement.
  

Before uploading your CSV file, make sure the encoding is set to UTF-8. This helps avoid issues with special characters or symbols not showing up correctly.

Necessary: Ensure your CSV columns match WiserReview’s required format. You can download the example file by clicking on You can download the example file here.

• product_id
  
• reviewer_name
  
• rating
  
• review_text
  
• created_at
  
• media_url (optional)
  

Step 4: Upload & continue

• Confirm all looks good, then click Upload & Continue.
  

The reviews will now be visible under your Manage Reviews panel.

Optional: Add tags or media filters

After importing:

• Use the Tag List module to assign product categories or sentiment tags
• Use Moderation Filters to hold or auto-publish imported content.
  

❮

❯

All your reviews in one place

Collect reviews, manage every response, and display them where they matter most.

Start Free

Conclusion

Exporting reviews from Loox is fast and easy, and importing them into WiserReview takes just a few extra clicks.

Once your reviews are uploaded, they’re ready to be reused across your website, product pages, emails, or even social media.

WiserReview helps keep everything organized and gives you more control over how your customer feedback is managed and displayed.

No reviews go to waste, and you don’t have to start from scratch when changing tools.