Rate in the email or the form
Customers tap a star right in the email, or open the full review form.
Reviews on autopilot
WiserReview asks every customer at the right time, on the channel they read, and collects text, photo and video reviews for you.
Start collecting reviews7-day free trial · from $6.75 a month
Review request for order #4821
Sends on day 7Subject: How's your canvas tote, Maya?
Tap a star to review
Add a photo or video if you like
Reminder goes out on day 12 if there's no reply.
Used by 1,500+ brands
Without it
The old way is exhausting
- Asking each customer by hand takes time you don't have
- Customers forget, ignore or never see your follow-ups
- Good feedback gets lost because nobody captured it
With WiserReview
One system that asks for you
- Requests go out automatically after each order or booking
- By email, SMS, WhatsApp or a shareable link
- Rewards by review type: text, photo or video
- Video, photo, text and star ratings in one form
Collection
The easiest way for customers to leave a review
Every review starts with an easy ask. Customers rate inside the email, answer your questions, and add a photo or video in the same form.
Automatic follow-ups
A reminder if there is no reply, and a request to add a photo or video.
Speak to write
Customers say their review out loud and it appears as text they can edit.
Ask any question
Rating, multiple choice, dropdown, text box or yes/no. Ask whatever you need.
Embed, link or QR code
Use the same form on your site, in a message, or on your packaging.
Rewards by review type
A different reward for text, photo or video reviews.
Ask past customers
Pick past orders by date or CSV. Anyone who already reviewed is skipped.
From your own address
Requests come from your domain, verified by DNS.
Start collecting on your store
Connect your store, pick a form, and the next orders get asked automatically.
- 7-day free trial
- From $6.75 a month, billed yearly
- Cancel any time
The full list
Everything in Collect reviews
25 capabilities
Step or single-page forms
A step-by-step form for products, or one screen for services.
Your own questions
Rating, single or multiple choice, dropdown, yes/no, text or video answers.
Photo and video uploads
Up to 5 files per review, including one video.
Video answers
Text, video or both, with a length cap from 15 seconds to 3 minutes.
Anonymous reviews
Let customers post without their name, with your own label.
Form builder
A form for every kind of review
Build the form once and use it in emails, on your site, on a QR code or as a link.
Question types
- Star rating
- Single choice
- Multiple choice
- Dropdown
- Yes or no
- Short text
- Long text
- Text or video
Files per reviewUp to 5
Videos per review1
Video length15 seconds to 3 minutes
Image sizeUp to 20 MB
Video sizeUp to 50 MB
Customers per CSV campaignUp to 10,000
LayoutsStep by step, or one page
Customers
Stores collecting with WiserReview
“When couples see real photos from real weddings on our car pages, it makes the decision easy. They can picture themselves in that car on their day. That’s what photo reviews do for us.”
Todd and CarolineFounders, Dream Rides · Custom sitePhotoreviews“Our reviews are basically our marketing. Cosplayers and makeup artists post photos of themselves wearing the lenses, and that is what sells the next pair.”
StevenFounder, MocoQueen6,000+ reviews“We imported our reviews from Judge.me, the widgets dropped onto product pages, and since then reviews have just kept flowing in on every custom order.”
James PointerFounder, Melon Optics8,000+ reviewsWatch
Every automation setting, explained in 7 minutes
Create an automation, filter which orders get a request, set the timing, design the email, and add reminders and photo follow-ups.
Works with your store and tools
Shopify
WooCommerce
Wix
BigCommerce
Klaviyo
WhatsApp
Google
Zapier- 30+ integrations →
More of WiserReview
FAQ
Collecting reviews, answered
After a purchase or booking, WiserReview sends a review request by email, SMS or WhatsApp. You set the timing once and it runs on its own, with a reminder if there is no reply.
Shopify, WooCommerce, Wix, Webflow, BigCommerce and any custom website. You can also bring in reviews from Google and Facebook.
Yes. You control the wording, branding, timing and channel.
Yes. Embed a review form on any page. Customers can leave text, photo or video reviews.
Yes. Offer a coupon for a review or for adding a photo or video. It is sent after the review is approved.
Genuine reviews publish automatically, whatever the rating. AI holds spam, profanity and personal data for you to check, and you can switch on manual approval if you prefer.
Start collecting reviews that convert
Ask every customer at the right time, on the right channel.
7-day free trial · from $6.75 a month, billed yearly