Migrate from Klaviyo Reviews to WiserReview effortlessly in 2026

Klaviyo is widely used for email marketing and review collection, but many ecommerce brands find limitations in customizing reviews, displaying them on product pages, or using advanced marketing features.

Switching to WiserReview allows you to migrate all your existing reviews, ratings, customer details, photos, and videos while gaining better review management, AI-powered insights, automated review requests, and built-in referral marketing.

This guide will show you how to migrate your Klaviyo reviews to WiserReview, display them effectively, and set up automated workflows to collect reviews.

Why Store Owners Switch from Klaviyo

Many ecommerce brands choose to move from Klaviyo Reviews to WiserReview because they encounter real challenges that impact growth and efficiency.

Expensive

As businesses scale, Klaviyo’s pricing can rise quickly, especially when adding advanced review features or managing high volumes of orders.

WiserReview offers a more cost-effective solution that includes multiple features.

Learning curve

Klaviyo’s review management can be complex for new users, requiring time to understand dashboards and workflows.

WiserReview is designed with a user-friendly interface that makes importing, displaying, and automating reviews straightforward.

Missing or limited features

Many Klaviyo users find features such as AI-powered review summaries, WhatsApp review collection, referral marketing, and advanced widgets either missing or limited.

WiserReview includes these features natively, helping brands collect, display, and get more value from reviews.

Poor customer support

Some businesses report slow response times or limited help when issues arise in Klaviyo.

WiserReview provides dedicated support and onboarding assistance to ensure smooth setup and ongoing assistance.

Move from Klaviyo without losing reviews

Import your ratings, photos, and videos into WiserReview in a few simple steps.

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Klaviyo vs WiserReview comparison

What gets migrated from Klaviyo

When migrating to WiserReview, you can import:

• Review text and star ratings
• Customer names and review dates
• Product-specific review details
• Product ID
• Photo and video reviews
• Product mapping information

Ensure your Klaviyo export includes product identifiers or IDs to map reviews correctly.

Step 1: Export reviews from Klaviyo

Begin by logging into your Klaviyo account.

1. Log in to your Klaviyo Dashboard.

2. Select Reviews from the left-side navigation in Klaviyo.

3. Click All Reviews.

4. Select the Options menu.

5. Click Export Reviews.

When exporting, make sure the file includes all essential fields such as Product IDs or handles, review content, star ratings, customer names, review dates, and any attached media like photos or videos.

This ensures that each review can be accurately mapped to the correct product in WiserReview.

Having a clean, complete CSV with properly formatted Product IDs is critical, especially if you plan to showcase reviews on product pages, collection pages, or use AI summary features in WiserReview.

This careful preparation ensures a smooth migration and preserves all your existing social proof.

Step 2: Import reviews into WiserReview

After exporting your Klaviyo reviews, the next step is to connect WiserReview to your store and import all your review data.

This ensures reviews are mapped correctly and displayed properly on your product pages.

Shopify stores

Install the WiserReview app from the Shopify App Store and connect it to your store.

WiserReview will automatically sync all your Shopify products, including Product IDs and variants. Proper syncing ensures each review is matched to the correct product.

In the WiserReview dashboard, go to Manage Reviews → Import.

Select Klaviyo and click on Integration.

Select the CSV exported from Klaviyo.

Map each CSV column to the corresponding WiserReview field: review content, star ratings, customer names, review dates, product IDs or handles, and media URLs. Double-check Product IDs to ensure reviews appear under the correct products.

Then click on upload & continue.

Preview a few products to confirm that all reviews, ratings, and media display correctly. Once verified, start the import to bring all reviews live in WiserReview.

Detailed guide: WiserReview + Shopify Integration Guide

WooCommerce stores

Install the WiserReview plugin on your WooCommerce store and connect it using your WiserReview account credentials. The plugin will sync all products automatically, ensuring accurate review mapping.

Navigate to Manage Reviews → Import.

Select Klaviyo and click on Integration.

Review in the WiserReview dashboard and upload your Klaviyo export CSV file.

Map each CSV column to the proper WiserReview fields: review text, star ratings, customer details, review dates, product IDs or SKUs, and media links. Correct mapping ensures reviews are displayed on the right products.

Then click on upload & continue.

Check multiple products to verify that ratings, reviews, and media appear correctly. Adjust mapping if necessary, then complete the import to make all reviews live.

Detailed guide: WiserReview + WooCommerce Integration Guide

Display Reviews with WiserReview Widgets

Once your Klaviyo reviews are successfully imported into WiserReview, the next step is to make them visible across your store using customizable widgets.

Proper placement ensures social proof is highlighted at key points in the customer journey.

1. Select a widget

Open your WiserReview dashboard and go to the Widgets section. Choose the type of widget that best suits your store layout and goals. Options include:

• Product Review Section: Displays full reviews on product pages.
• Star Rating Widget: Shows average ratings near product titles or collections.
• Review Carousel: Rotates reviews in a slider for homepages or landing pages.
• Wall of Love: Highlights positive reviews in a gallery format.
• Trust Badge Widget: Displays ratings and review counts in a compact format.
• Floating Review Widget: Keeps reviews visible while browsing.
• Question & Answer Widget: Lets customers ask and view product questions.

Click Configure to start customizing your chosen widget.

2. Customize the widget design

Adjust the widget’s colors, fonts, layout, and card styles to match your store branding.

Set filters for review types, such as top-rated, recent, verified buyers, or reviews containing photos/videos.

Preview your changes on desktop and mobile to ensure everything looks polished and responsive.

3. Configure display preferences

Decide which reviews appear in each widget. You can highlight recent reviews, top-rated reviews, or customer reviews with media.

Organizing reviews in a meaningful way makes it easier for shoppers to quickly find relevant feedback and builds trust in your products.

4. Publish and verify

After customization, publish the widget to your store. For Shopify, use Online Store → Themes → Customize to add the WiserReview block.

For WooCommerce, use plugin placement options or shortcodes. Finally, check multiple pages and devices to ensure the reviews display correctly and that media, ratings, and content are accurate.

Highlight customer feedback with an AI review summary

WiserReview’s AI Review Summary makes it easy for shoppers to quickly understand the key insights from all your imported reviews.

Instead of reading dozens of individual reviews, the AI automatically analyzes review content, identifies recurring themes, and highlights the most mentioned product attributes.

This gives visitors a concise overview of feedback on product quality, sizing, delivery, customer support, and overall experience.

To enable this feature, navigate to Widgets → Product Review Section → Configure → AI Summary in your WiserReview dashboard.

Here, you can turn on AI Summary to generate a concise review overview, or enable AI Topics to categorize feedback into themes such as product quality, fit, durability, delivery experience, and customer service. This makes it easier for shoppers to digest key information quickly.

Once enabled, the AI Summary updates automatically as new reviews are collected.

You can adjust how much detail appears and which topics are highlighted, ensuring the summary fits neatly into your widget layout.

Displaying this summary alongside full reviews helps customers make faster, more confident purchasing decisions and enhances the overall shopping experience.

Automate Future Review Collection

Automating review requests ensures your store consistently collects new customer feedback without requiring manual follow-ups.

WiserReview lets you create automated workflows that send review requests through multiple channels and include reminders for non-responding customers.

1. Open the Automation Section

Log in to your WiserReview dashboard and click Automate in the left-hand menu.

This is where you can manage all your review collection workflows and create new automation flows.

2. Create a Workflow and Choose a Trigger

Click Create Workflow to start a new automation. Select the event that will trigger the review request.

Common triggers include order completion, order delivery, fulfilled orders, or custom webhook events. Choosing the right trigger ensures your customers receive review requests at the optimal time.

3. Select Review Request Channels

Decide how to contact your customers. WiserReview supports multiple channels including Email, SMS, WhatsApp, and Webhook-based requests.

You can use a single channel or combine multiple channels to maximize review collection rates.

4. Configure Timing, Messages, and Reminders

Set when the review request should be sent, typically 7 to 14 days after order completion or delivery.

Customize your message with customer details, product information, and a direct review link. Optionally, add automated follow-up reminders for customers who don’t respond to the first request.

5. Activate and Monitor

Once everything is configured, activate the workflow.

Monitor submissions and performance from your dashboard to track review collection and adjust timing or messaging if needed.

This ensures your review library grows consistently and helps build stronger social proof.

Make the switch from Klaviyo today

Reviews, advanced widgets, automation, AI summaries, and referrals in one platform.

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Conclusion

Migrating from Klaviyo reviews to WiserReview ensures that all your existing reviews, ratings, photos, and videos are preserved, maintaining the trust and social proof you’ve already built with your customers.

With WiserReview, you gain advanced features such as customizable review widgets, AI-powered review summaries, automated review collection, and built-in referral marketing. These tools make it easier to showcase feedback effectively and keep your review section active and engaging.

Overall, switching to WiserReview gives you more control over your review ecosystem, strengthens customer confidence, and helps increase conversions by turning customer feedback into a powerful marketing and trust-building asset.