One flow per store
Five steps, set once: the trigger, the wait, the request, a reminder and a photo follow-up.
Set it once. Reviews keep coming
Review requests go out after every order, at the timing you choose, with a reminder when customers don't reply.
Automate review requests7-day free trial · from $6.75 a month
Post-purchase automation
RunningWhen an order is fulfilled
Or the order status you choose on other platforms
Wait 7 days
So the customer has used the product
Send review request
Email, SMS or WhatsApp, in their language
No reply after 5 days
Send one reminder
Review without a photo
Ask the reviewer to add a photo or video
Photo or video review in
Send a discount code as a thank-you
Used by 1,500+ brands
Without it
Slow and manual
- Requests sent one by one
- Follow-ups that depend on memory
- Some buyers never get asked at all
With WiserReview
Automatic, on time, every order
- Requests go out when orders are fulfilled or completed
- By email, SMS, WhatsApp or a link
- One reminder if there is no reply
- Photo and video follow-ups for every reviewer
Automation
Set it once and every order gets asked
Pick the trigger and the timing once. Requests, reminders and photo follow-ups go out on their own, to the right customer about the right product.
Rewards by review type
A different reward for text, photo or video reviews, the same for any rating.
Referrals after a review
Invite reviewers to refer a friend, with a reward for both.
Which products to ask about
Every item in the order, or a few picked for you.
Nobody asked twice
Skip customers who already reviewed your store, or that product.
Ask in their language
Review emails and forms go out in each customer's language.
Send through your tools
Each step can use a WiserReview email or a connected tool.
See what went out
Sent, queued and failed requests for each automation.
Turn on your first automation
Connect your store, choose the trigger and the delay, and save. Requests go out from the next order.
- 7-day free trial
- From $6.75 a month, billed yearly
- Cancel any time
The full list
Everything in Review automation
17 capabilities
Shopify fulfillment
A request starts when an order is fulfilled.
WooCommerce, BigCommerce and more
PrestaShop, Squarespace, Ecwid, OpenCart and Shift4Shop too.
Zapier and webhooks
Start requests from your own systems.
Form or custom URL
Each automation sends customers to the form or page you choose.
Timing and targeting
Ask the right customer about the right product
Control when requests go out, which products customers are asked about, and who is skipped.
Products per order
Every item, or a few picked by price or by fewest reviews.
Skip reviewed customers
At store level, or only for products they already reviewed.
Conditions
Include or exclude by product name, customer or category.
Example timing
Domestic orders7 days
International orders14 days
Skincare, per-product timing21 days
Reminder5 days later
Any delay from 0 to 90 days, or a longer wait for specific products.
0–90
days of delay you choose
1
reminder if there's no reply
25+
languages
Customers
Stores that stopped chasing reviews
“We have over 7,000 products across hundreds of brands. Chasing reviews manually for that many SKUs was never going to work. WiserReview handles the whole thing. Requests, reminders, incentives, all running on their own.”
Ant RodgersFounder, Protein Pick and Mix · BigCommerce7,000+products“Review email now runs inside the same Klaviyo flows as our post-purchase, and verified ratings show up on our Google Shopping ads.”
Genshin Accounts BayGaming accounts marketplace18,000+ reviews“WiserReview dropped onto WooCommerce in a day, fires review requests through our Klaviyo flows on every New Order webhook, and pushes verified star ratings straight to Google Shopping.”
The ReposePoint TeamReposePoint, Wyoming4,000+ reviewsWatch
Every automation setting, explained in 7 minutes
Create an automation, filter which orders get a request, set the timing, design the email, and add reminders and photo follow-ups.
Triggers from your store and tools
Shopify
WooCommerce
Wix
BigCommerce
Klaviyo
WhatsApp
Zapier- 30+ integrations →
More of WiserReview
FAQ
Review automation, answered
WiserReview tracks your orders and sends a review request after the status you choose, like Shipped or Completed. You set the delay once, and requests and reminders go out on their own.
Yes. Choose how many days to wait after an order update before the request goes out.
Yes. A reminder goes out if a customer does not respond.
Email, SMS, WhatsApp or a direct link.
No. Connect your store, choose the trigger and the delay, and save.
Yes. Trigger requests when a service is marked as completed.
Automate your reviews
Timely requests and reminders, so no customer goes unasked.
7-day free trial · from $6.75 a month, billed yearly