Migrate from Yotpo to WiserReview Without Losing a Single Review

Yotpo is a popular review platform for ecommerce brands, but many store owners eventually look for a simpler and more cost-effective Yotpo alternative.

As stores grow, they may need easier review management, better widget customization, flexible review requests, AI review summaries, and built-in referral features.

The good news is that you can migrate your existing Yotpo reviews to WiserReview without having to start from scratch. Your text reviews, ratings, customer details, product review history, and media reviews can be moved and displayed using WiserReview widgets.

In this blog, we’ll show you how to migrate from Yotpo to WiserReview, import your reviews, display them on your store, and start collecting new customer feedback.

Why store owners move from Yotpo to WiserReview

Better value for growing stores

Yotpo can become expensive as businesses grow and need access to more advanced features. See the full WiserReview vs Yotpo breakdown for a side-by-side look.

WiserReview gives ecommerce stores review collection, review widgets, AI summaries, automation, referral tools, and UGC features in one platform.

Easier review display customization

WiserReview gives you multiple widget options to display reviews across product pages, landing pages, homepages, and other key pages.

You can use product review sections, star ratings, review carousels, trust badges, floating widgets, and review walls.

Flexible review collection

With WiserReview, you can collect reviews through email, SMS, WhatsApp, QR codes, manual requests, and custom webhooks.

This gives you more control over how and when review requests are sent.

Built-in referral marketing

WiserReview includes referral marketing features, so you can turn happy customers into promoters.

This helps you generate more sales from existing customers without needing a separate referral app.

AI review summary

WiserReview’s AI review summary helps shoppers quickly understand the most common points customers mention in reviews, such as product quality, sizing, delivery, support, and overall experience.

Move your Yotpo reviews over for free

WiserReview imports your text, photo, and video reviews, then displays them with no-code widgets. Free plan, no credit card.

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What gets migrated from Yotpo?

When you move from Yotpo to WiserReview, you can import your existing review data, including review text, star ratings, customer names, review dates, product details, and media files.

Photo and video reviews can also be migrated if they are included in your Yotpo export file.

Make sure the product information or Product ID is available in the export because it helps map each review to the correct product inside WiserReview.

Before you start the migration

Before starting the migration, make sure you have access to your Yotpo account, your ecommerce store admin, and your WiserReview account.

Export your review file from Yotpo and verify that it includes the following fields: rating, review text, customer name, review date, product title, product handle, Product ID, and media links.

Let’s start by exporting your existing reviews from Yotpo.

Step 1: Export your reviews from Yotpo

Start by logging in to your Yotpo account and exporting your existing reviews.

1. Log in to your Yotpo Admin Dashboard.

2. From your Yotpo Reviews main menu, go to Manage > Reviews

3. Then click on export.

4. Popup will apear asking you to export reviews filter-wise or export all reviews. Then click on export.

5. The CSV file will be sent to your registered email account.

Yotpo usually provides the review data in a CSV file that includes review content, ratings, customer details, dates, product information, and media links.

After downloading the file, open it and check whether the key fields are available.

Pay close attention to the Product ID or product identifier, as it will be needed later to map reviews correctly in WiserReview.

Step 2: Import Yotpo Reviews into WiserReview

For Shopify Stores

Before importing reviews, install the WiserReview app from the Shopify App Store and connect it to your Shopify store.

Once connected, WiserReview will automatically sync your Shopify products and prepare your account for review imports.

Open your WiserReview dashboard and go to Manage Reviews > Import

Then select Yotpo Reviews, click on integration.

Upload the CSV file exported from Yotpo and map the fields correctly, including rating, review content, reviewer name, review date, product details, and media files.

Make sure the Shopify Product ID, product handle, or product identifier from your Yotpo export file is mapped correctly.

This ensures that WiserReview places each review under the correct Shopify product page.

After the import is complete, review a few products to confirm that ratings, review content, customer details, photos, videos, and product mappings were imported successfully.

Detailed guide: WiserReview + Shopify Integration Guide

For WooCommerce Stores

Before importing reviews, install the WiserReview plugin on your WordPress website and connect it to your WooCommerce store. If you are still weighing options, our roundup of the best WooCommerce review plugins compares the top tools.

Once connected, WiserReview will sync your WooCommerce products and prepare your account for review imports.

Open your WiserReview dashboard and go to Manage Reviews > Import

Then select Yotpo Reviews, click on integration.

Upload the CSV file exported from Yotpo and map the fields correctly, including rating, review content, reviewer name, review date, product details, and media files.

Make sure the WooCommerce Product ID, SKU, or product identifier from your Yotpo export file is mapped correctly. This helps WiserReview assign each review to the correct WooCommerce product.

After the import is complete, verify a sample of imported reviews to ensure ratings, review text, customer information, photos, videos, and product mappings were transferred accurately.

Detailed guide: WiserReview + WooCommerce Integration Guide

Display Imported Reviews with WiserReview Widgets

After your Yotpo reviews are imported, you can display them across your store using WiserReview widgets. Go to your WiserReview dashboard and open Widgets from the left menu.

WiserReview offers multiple widget types to help you showcase customer feedback in different areas of your store:

• Product Review Section: Displays detailed customer reviews directly on product pages, including ratings, review content, photos, videos, and AI summaries.
• Star Rating Widget: Shows average product ratings near product titles, collection pages, and search results to improve trust and click-through rates.
• Review Carousel: Displays customer reviews in a sliding format, making it ideal for homepages, landing pages, and promotional sections.
• Wall of Love: Creates a dedicated review gallery that highlights positive customer experiences and social proof in one place.
• Trust Badge Widget: Shows review ratings and trust indicators in a compact format to reassure visitors throughout the buying journey.
• Floating Review Widget: Displays reviews in a floating panel that remains visible while customers browse your website.
• Question & Answer Widget: Allows shoppers to ask product-related questions and view answers, helping reduce purchase hesitation.

Select the widget that best fits your store’s goals and click Configure to customize the design, layout, colors, filters, rating settings, cards, popups, language, and custom code.

Use the preview option to check how your reviews will look on desktop and mobile. Once everything looks correct, install the widget and confirm that imported reviews are showing properly on your live product pages.

Highlight Key Feedback with AI Review Summary

After importing your Yotpo reviews, you can use WiserReview’s AI review summary inside the product review widget.

This helps shoppers quickly understand the main points customers most often mention, such as product quality, sizing, delivery, support, or overall experience.

To enable it, go to Widgets, select the Product review section, and click Configure.

In the widget editor, open AI Summary from the left menu and enable AI topics or AI summary based on how you want the feedback to appear.

Start Collecting New Reviews with Automation

After your imported Yotpo reviews are visible on your store, you can use WiserReview review automation to collect new reviews from future customers.

This keeps your review section active and helps you build fresh social proof without sending every request manually.

Step 1: Create a Review Request Automation

Go to your WiserReview dashboard and open Automate from the left menu. Click New Automation to start building your review request flow.

Step 2: Select the Right Trigger

Choose the event that starts the request, such as an order marked complete or delivered. This makes sure the request lands after the customer has the product.

Step 3: Choose the Channel and Timing

Pick email, SMS, or WhatsApp, then set the delay. A wait of a few days after delivery gives customers time to try the product before they review it.

Step 4: Add a Follow-Up Reminder

Turn on a single reminder for customers who don’t respond to the first message. One well-timed follow-up can noticeably lift your response rate.

Yotpo vs WiserReview: Comparison Table

Both platforms help businesses collect and display customer reviews, but WiserReview combines review collection, AI-powered insights, referral marketing, automation, and customizable review widgets in a single platform.

For ecommerce brands looking for an all-in-one review and trust-building solution, WiserReview can offer greater value and flexibility.

Switch from Yotpo without losing a review

Import your full review history, keep your star ratings and Google snippets, and collect new reviews by email, SMS, and WhatsApp. Start free today.

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Conclusion

Migrating from Yotpo to WiserReview helps you keep your existing reviews while giving you more control over how you collect, manage, and display customer feedback.

Once your reviews are imported, you can show them with WiserReview widgets, collect new reviews through automation, use AI review summaries, and add more trust-building features to your store.

Our team can also help with review import, product mapping, widget setup, and migration support so your reviews go live smoothly.