Migrate from Okendo to WiserReview Without Losing a Single Review

Okendo is a powerful review platform, but many growing ecommerce brands face challenges such as rising costs, limited flexibility in review collection, complex customization, and the need for additional tools for referrals and customer engagement.

WiserReview solves these points by offering flexible review collection, customizable widgets, AI-powered review insights, built-in referral marketing, and a more cost-effective solution, all while preserving your existing social proof.

The best part is that you can migrate your ratings, review content, customer details, photos, videos, and review history from Okendo without losing any reviews.

In this blog, you’ll learn how to migrate from Okendo to WiserReview, import your reviews, display them across your store, and automate future review collection.

Why store owners move from Okendo to WiserReview

More affordable for growing stores

As order volumes increase, Okendo’s pricing can grow quickly.

Many merchants look for a platform that offers review collection, display widgets, automation, AI summaries, and referral marketing without requiring multiple separate tools.

Easier review display customization

WiserReview provides multiple review widgets that can be placed across product pages, collection pages, homepages, landing pages, and other important areas of your store.

This makes it easier to showcase social proof exactly where customers make buying decisions.

Flexible review collection

Every store has a different customer journey.

WiserReview supports review collection through email, SMS, WhatsApp, QR codes, manual requests, and custom webhooks, giving merchants more control over how reviews are collected.

AI review summary

WiserReview’s AI Review Summary helps shoppers quickly understand the most common customer feedback without reading dozens of individual reviews.

This improves the shopping experience and helps customers make faster decisions.

Built-in referral marketing

Instead of using separate tools for reviews and referrals, WiserReview includes referral marketing features that help turn satisfied customers into brand advocates.

More control over customer feedback

WiserReview gives merchants greater control over review displays, featured reviews, filtering options, review widgets, and customer-generated content, making it easier to highlight the feedback that matters most.

Move your Okendo reviews in minutes

Import your existing Okendo reviews into WiserReview and display them with no code. Free plan to start.

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What gets migrated from Okendo?

When migrating from Okendo to WiserReview, you can import:

• Review text
• Star ratings
• Customer names
• Review dates
• Product Id
• Photo reviews
• Video reviews

As long as your export file includes the required product information, your reviews can be imported and displayed correctly.

Before you start the migration

Before migrating, make sure you have access to your Okendo account, ecommerce platform admin account, and WiserReview account.

Export your review file from Okendo and verify that it contains review content, ratings, customer details, review dates, product information, media links, and Product IDs.

Product IDs are important because they help map reviews to the correct products during import.

Let’s start by exporting your reviews from Okendo.

Step 1: Export your reviews from Okendo

1. Log in to your Okendo Dashboard.

2. In Okendo’s dashboard, go to Settings → Import/Export.

3. Under the Data table, click on the Export icon in the “Reviews” row.

4. Confirm the export in the pop-up that appears.

5. Choose from “All time” or your desired filter.

6. Click Request Export.

The exported file typically contains review text, ratings, reviewer information, dates, product details, and media references.

After downloading the file, review it and make sure Product IDs and other important fields are included before moving to the next step.

Step 2: Import reviews into WiserReview

Shopify Stores

Install the WiserReview app from the Shopify App Store and connect it to your Shopify store.

During the setup process, WiserReview will automatically sync your product catalog, making it easier to match imported reviews with the correct products.

Once your products have synced, go to Manage Reviews → Import.

Select Okendo and click on Integration.

Upload the CSV file exported from Okendo.

WiserReview will prompt you to map the columns from your file to the appropriate review fields, including review text, star ratings, customer names, review dates, product information, and media content.

Pay special attention to the Product ID field during mapping. Correct product mapping ensures that reviews are displayed on the right product pages after import.

If your export includes photo or video review links, verify that those fields are also mapped correctly so customer-generated content is imported successfully.

Before completing the import, review the data preview to confirm everything is aligned properly. Once the import is finished, you can verify a few product pages to ensure reviews are displaying as expected.

Detailed guide: WiserReview + Shopify Integration Guide

WooCommerce Stores

Install the WiserReview plugin on your WooCommerce store and complete the connection process.

After setup, WiserReview will sync your WooCommerce products so imported reviews can be matched accurately.

Next, go to Manage Reviews → Import.

Select Okendo and click on Integration.

and upload your Okendo export file. During the import process, map all relevant fields, including ratings, review content, customer details, review dates, product information, and any photo or video review data included in the export.

For WooCommerce stores, it is especially important to map Product IDs or SKUs correctly.

These identifiers help WiserReview associate each review with the correct product in your catalog.

If product identifiers are missing or mapped incorrectly, reviews may not appear on the intended product pages.

After reviewing the import preview, start the import process and allow WiserReview to process the file. Once completed, check several products across your store to confirm that ratings, review content, and media assets have been imported successfully.

Detailed guide: WiserReview + WooCommerce Integration Guide

Display imported reviews with WiserReview widgets

After importing your reviews, open the Widgets section in WiserReview to start displaying them across your store.

Strategically placing reviews in high-visibility areas can help increase trust, improve engagement, and boost conversions.

Popular display options include:

• Product Review Section: Display detailed customer reviews directly on product pages.
• Star Rating Widget: Show average ratings on product listings and collection pages.
• Review Carousel: Highlight featured reviews in a rotating format on homepages and landing pages.
• Wall of Love: Create a dedicated section showcasing your best customer feedback.
• Trust Badge Widget: Display review counts and ratings to reinforce credibility.
• Floating Review Widget: Keep social proof visible as visitors browse your store.
• Question & Answer Widget: Allow shoppers to ask questions and view answers from customers or your team.

Each widget can be customized to match your store’s branding, including colors, layouts, fonts, review filters, and display settings.

You can also choose which reviews to feature, highlight photo and video reviews, and control where widgets appear throughout your store.

Once you’ve selected a widget, click Configure, customize the design, preview how it will appear to visitors, and publish it to your store.

For Shopify, go to Online Store → Themes → Customize. Add the WiserReview app block to the desired page and save your changes.

For WooCommerce, use the plugin’s placement settings, shortcodes, or theme integration options to position the widget where you want it to appear.

After publishing, monitor performance and experiment with different widget placements to maximize visibility and conversion impact.

Highlight key feedback with an AI review summary

Once your Okendo reviews have been successfully imported, you can use WiserReview’s AI Review Summary feature to make large volumes of customer feedback easier for shoppers to digest.

Instead of requiring visitors to read through dozens or even hundreds of reviews, AI automatically analyzes review content and generates concise summaries that highlight recurring themes, product benefits, customer sentiment, and commonly mentioned experiences.

This helps customers quickly understand what real buyers like most about a product and identify important insights before making a purchase.

To enable this feature, go to Widgets → Product Review Section → Configure → AI Summary and turn on AI Summary or AI Topics.

AI Topics can also categorize feedback into key themes such as product quality, fit, durability, ease of use, shipping experience, or customer service, depending on the content of your reviews.

By surfacing the most relevant information at the top of the review section, shoppers can make faster and more confident purchasing decisions, which can help improve engagement and conversion rates.

Once your imported reviews are successfully displayed on your store, the next step is to start collecting fresh reviews automatically. WiserReview allows you to create automated workflows that send review requests to customers after they place an order, helping you continuously build social proof without any manual effort.

Start collecting new reviews with automation

Step 1: Open the automation section

Log in to your WiserReview dashboard and go to the Automate section from the main menu.

This is where you can create and manage all review collection workflows.

Step 2: Create a new workflow and choose a trigger

Choose the event that starts the request, such as an order marked complete or delivered.

Triggers can be based on order status, delivery confirmation, or other customer actions, depending on your integration.

Step 3: Select your review request channel

Choose how you want to send review requests, such as email, SMS, or WhatsApp.

You can use one channel or combine multiple channels to increase the chances of collecting reviews.

Step 4: Configure timing and message

Set the delay for when the review request should be sent after the trigger, then customize the message content.

You can personalize the subject line, message body, and call to action to match your brand voice and improve response rates.

Step 5: Activate and Monitor Your Workflow

After setting up your workflow, activate it and monitor its performance from the dashboard.

You can track sent requests, open rates, and collected reviews, then adjust timing, channels, or messaging to improve results over time.

Okendo vs WiserReview Comparison

Switch from Okendo without losing reviews

WiserReview keeps your existing reviews and adds widgets, automation, and AI summaries in one dashboard. Start free, no code.

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Conclusion

Migrating from Okendo to WiserReview lets you keep your existing reviews while adding more ways to collect, display, analyze, and use customer feedback. The same steps apply if you migrate from Yotpo.

With review widgets, automation, AI summaries, referral marketing, and flexible integrations, WiserReview helps ecommerce brands get more value from every review.

If you need help with migration, our team can assist with review imports, product mapping, widget setup, and onboarding to ensure a smooth transition.