How to Migrate from Reviews.io to WiserReview in 2026

Bring your Reviews.io data across intact

Import ratings, photos, and videos into WiserReview and keep every bit of social proof.

Start free migration →

What Gets Migrated from Reviews.io?

When migrating from Reviews.io to WiserReview, you can import:

• Review text
• Star ratings
• Customer names
• Review dates
• Product review data
• Photo reviews
• Video reviews
• Product mapping information

As long as your export file contains the required product information, reviews can be imported and displayed correctly.

Before You Start the Migration

Before migrating, make sure you have access to your Reviews.io account, your ecommerce platform admin account, and your WiserReview account.

Export your reviews and verify that the file includes review content, ratings, customer details, review dates, product information, media links, and Product IDs.

Product IDs are important because they help map imported reviews to the correct products during migration.

Now let’s export your reviews from Reviews.io.

Step 1: Export Your Reviews from Reviews.io

1. Log in to your Reviews.io account and

2. Navigate to the review export section.

3. Export your reviews as a CSV file.

The export file typically includes review content, ratings, customer information, dates, product details, and media references.

After downloading the file, review the data and ensure that Product IDs and other important fields are included before proceeding with the import.

Shopify Stores

Follow these steps to import your Reviews.io reviews into WiserReview on Shopify:

Install the WiserReview app from the Shopify App Store.

Open the app and connect it to your Shopify store.

Allow WiserReview to automatically sync your products. This ensures imported reviews can be matched to the correct products.

In your WiserReview dashboard, navigate to Manage Reviews → Import.

Select Review.io and click on Integration.

Click Upload File and select the CSV file you exported from Reviews.io.

Map the columns from your CSV file to the corresponding WiserReview fields, including:

• Review Title (if available)
• Review Content
• Star Rating
• Customer Name
• Review Date
• Product ID or Product Handle
• Photo and Video URLs (if included)

Carefully verify that Product IDs are mapped correctly. This is the most important step for ensuring reviews appear on the correct product pages.

Start the import process and wait for the upload to complete.

After the import finishes, open a few product pages in Shopify and confirm that ratings, review content, photos, and videos are displaying correctly.

Detailed guide: WiserReview + Shopify Integration Guide

WooCommerce Stores

Follow these steps to migrate Reviews.io reviews into WiserReview on WooCommerce:

Install and activate the WiserReview plugin on your WooCommerce store.

Connect the plugin to your WiserReview account.

Allow the plugin to sync your WooCommerce products.

In the WiserReview dashboard, go to Manage Reviews → Import.

Select Review.io and click on Integration.

Upload the CSV file exported from Reviews.io.

Map each CSV column to the appropriate WiserReview field, including review text, ratings, customer details, dates, and media URLs.

Pay special attention to Product IDs and SKUs during the mapping process.

Accurate product mapping ensures reviews are attached to the correct WooCommerce products.

Begin the import and wait for the process to complete.

Once the import is finished, review several product pages to verify that star ratings, written reviews, photos, and videos have been imported successfully.

If any reviews appear under the wrong product, recheck your Product ID or SKU mapping and re-import the affected records if necessary.

Detailed guide: WiserReview + WooCommerce Integration Guide

Display Imported Reviews with WiserReview Widgets

Once your reviews have been imported, you can begin displaying them across your store using WiserReview’s customizable widgets.

1. Select a Widget

Go to the Widgets section and choose the review widget you want to display reviews. Click Configure to customize its settings.

WiserReview offers several widget options, including the Product Review Section, Star Rating Widget, Review Carousel, Wall of Love, Trust Badge Widget, Floating Review Widget, and Question & Answer Widget.

These widgets can be added to product pages, collection pages, homepages, landing pages, and other key areas where customer feedback can influence buying decisions.

2. Customize the Widget Design

Adjust the widget appearance to match your store’s branding and layout.

You can customize colors and fonts, widget layouts, review card styles, star rating displays, photo and video presentation, reviewer information, and mobile responsiveness.

This helps create a consistent shopping experience while keeping reviews visually aligned with your store design.

3. Configure Review Display Preferences

Choose which reviews should appear within the widget.

You can highlight recent reviews, top-rated reviews, verified buyer reviews, photo and video reviews, featured reviews, or product-specific reviews.

Displaying the most relevant feedback helps shoppers quickly find valuable information before making a purchase.

4. Preview and Publish

Before publishing, use the preview option to review how the widget appears on both desktop and mobile devices.

Make sure ratings display correctly, photos and videos load properly, review content is easy to read, and the overall design matches your branding.

Once everything looks good, save and publish the widget.

5. Add the Widget to Your Store

For Shopify, navigate to Online Store → Themes → Customize, then add the WiserReview app block to the desired page and save your changes.

For WooCommerce, use the plugin placement settings, shortcodes, or theme integration options to position the widget where you want reviews to appear.

6. Verify the Placement

After publishing, visit your storefront and confirm that reviews display correctly across different pages and devices.

Review product pages, collection pages, homepage sections, landing pages, and mobile views to ensure customers see a consistent and trustworthy review experience throughout your store.

Highlight Key Feedback with AI Review Summary

Once your Reviews.io reviews have been imported, you can enable AI Review Summary inside the Product Review widget.

Navigate to:

Widgets → Product Review Section → Configure → AI Summary

Enable AI Summary and AI Topics to automatically generate concise summaries and highlight common themes in customer feedback.

This helps shoppers quickly understand product strengths and customer sentiment.

Start Collecting New Reviews with Automation

After migrating your reviews, you can set up automated review collection workflows in WiserReview to continuously gather customer feedback.

1. Open the Automation Section

Log in to your WiserReview dashboard and navigate to Automate.

2. Select a Trigger

Choose the event that will trigger the review request, such as a completed purchase or fulfilled order.

4. Choose a Review Request Channel

Define when the review request should be sent after the trigger event. You can customize the message content to match your brand voice.

Select how you want to send review requests to customers.

Supported channels include:

• Email
• SMS
• WhatsApp
• Custom Webhooks

5. Add Reminder Messages

Set up follow-up reminders for customers who have not yet submitted a review.

Reminder messages can help improve review submission rates.

7. Activate the Workflow

Review your settings and activate the workflow.

WiserReview will automatically send review requests based on the rules you’ve configured.

Bring your Reviews.io data across intact

Import ratings, photos, and videos into WiserReview and keep every bit of social proof.

Start free migration →

Conclusion

Migrating from Reviews.io to WiserReview allows you to keep your existing reviews while unlocking more ways to collect, display, manage, and leverage customer feedback.

With review widgets, automation, AI summaries, referral marketing, and flexible integrations, WiserReview helps ecommerce brands get more value from every review and build stronger social proof across their store.

By migrating your reviews and enabling automated collection, you can keep growing your review library without interruption. This helps capture new customer feedback, build trust, and improve conversions.