Migrate from Opinew to WiserReview without losing any reviews

Opinew is a popular review platform for ecommerce, but many brands encounter challenges as their stores grow. Rising costs, limited customization, slower widget loading, and separate tools for referrals or analytics can make managing reviews complex.

Switching to WiserReview allows you to migrate your existing reviews, star ratings, customer details, and media content without losing any social proof.

WiserReview also adds AI-powered summaries, advanced widgets, and automated review collection to enhance your store’s credibility and conversions.

In this blog, you’ll learn how to export from Opinew, import into WiserReview, display reviews with widgets, and set up automated review collection.

Why brands move from Opinew to WiserReview

Expensive plans

As your store grows, Opinew’s pricing can become steep, especially when adding features like video reviews or multi-store support.

WiserReview provides the same features at a more competitive price, with additional tools included.

Limited features

Some merchants report Opinew lacks flexibility in widget placement, automated review requests, AI summaries, and multi-channel review collection.

WiserReview combines these features in a single platform, making review management easier and more effective.

Performance & reliability

Several users have experienced slow widget loading and errors when displaying reviews on high-traffic stores with Opinew.

WiserReview offers optimized widgets and faster load times to ensure reviews appear smoothly across pages.

Better control & insights

WiserReview gives complete control over review displays, filtering, highlighting, and AI summaries, helping brands surface the most valuable feedback and improve buyer confidence.

Customer support

Responsive support is often a concern for Opinew users, especially during migration or troubleshooting.

WiserReview provides faster onboarding, setup assistance, and ongoing support.

Move from Opinew without losing reviews

Import your ratings, photos, and videos into WiserReview in a few simple steps.

Start free migration →

Opinew vs WiserReview: comparison

What gets migrated from Opinew?

You can import your complete review history into WiserReview, including:

• Review text and star ratings
• Customer names and review dates
• Product association data
• Photo and video reviews
• Product IDs for proper mapping

Ensuring your export file includes Product IDs or SKUs is crucial for correctly mapping reviews to products.

Step 1: Export reviews from Opinew

1. Log in to your Opinew Dashboard.

2. From the left menu, go to Settings → Plans & Billing → Export reviews.

3. Under the Export section, select Export Reviews to CSV.

4. Save the downloaded CSV file to your computer.

Check that the file includes review text, star ratings, customer names, review dates, product info, and media links.

Keep Product IDs intact for proper mapping during import.

Step 2: Import reviews into WiserReview

Shopify Stores

Start by installing the WiserReview app from the Shopify App Store.

Once installed, connect it to your Shopify store. The app will automatically sync your product catalog, ensuring each review can later be linked to the correct product.

In your WiserReview dashboard, navigate to Manage Reviews → Import Reviews.

Select Opinew and click on Integration.

This is where you’ll upload the CSV file exported from Opinew.

Preparing the file beforehand ensures a smoother import with minimal errors.

During the import, map each field from your Opinew export to the corresponding WiserReview field.

Include review text, star ratings, customer names, review dates, product IDs, and media links (images/videos). Correct mapping ensures reviews appear on the proper product pages.

Double-check your mappings and then start the import process. Once complete, review several product pages to confirm that reviews, ratings, and media are displaying correctly. This step ensures your social proof is fully intact.

Detailed guide: WiserReview + Shopify Integration Guide

Display reviews using WiserReview widgets

Once your Opinew reviews are imported, you can showcase them across your store using WiserReview widgets. Follow these steps:

Choose a Widget

Go to widgets in your WiserReview dashboard and select the type of review display you want:

• Product Review Section: full reviews on product pages
• Star Rating Widgets: visible on product listings and collection pages
• Review Carousels: sliding format for homepages or landing pages
• Wall of Love: gallery for top reviews
• Trust Badges & Floating Widgets: boost credibility across pages
• Q&A Widgets: let customers ask and view product questions

Customize appearance

Adjust colors, fonts, card layouts, display rules, and media visibility so your widgets match your store branding.

Preview Your Widget

Check how the reviews look on both desktop and mobile to ensure a clean and professional appearance.

Publish and Place

Once satisfied, publish the widget and place it on product pages, collection pages, homepages, or landing pages to maximize visibility and engagement.

Highlight key feedback with an AI review summary

After importing your Opinew reviews into WiserReview, you can use the AI Review Summary to automatically surface the most important insights from your customer feedback.

Open widget settings

Navigate to Widgets → Product Review Section → Configure in your WiserReview dashboard.

Turn on AI Summary to generate concise overviews of review content. This highlights recurring themes such as product quality, delivery, sizing, customer service, and overall satisfaction.

Optionally, activate AI Topics to categorize reviews by key themes. This allows visitors to quickly understand what customers frequently mention without reading each review individually.

Check how the summary appears alongside full reviews in your widget. Adjust layout or topic display as needed, then save and publish to make it live on your store.

Start collecting new reviews automatically

Open the automation section

Log in to your WiserReview dashboard and navigate to Automate to set up automated review requests.

This is where you can manage all review request workflows.

Create a new workflow and set a trigger

Click Create Workflow and select the event that will trigger your review request, such as order completion, fulfillment, or delivery.

Choosing the right trigger ensures customers receive the request after using the product.

Select review channels

Choose how you want to request reviews: Email, SMS, WhatsApp, or Webhook-based requests.

You can use one or multiple channels to maximize review collection rates.

Configure timing, messages, and reminders

Set when the review request should be sent (typically 7 to 14 days after delivery), customize the message content, and optionally add automated reminders for customers who don’t respond.

Activate and Monitor

Activate the workflow and track performance from your dashboard.

Monitor submissions, adjust timing or messaging if needed, and ensure your review library grows continuously without manual effort.

Make the switch from Opinew today

Reviews, advanced widgets, automation, AI summaries, and referrals in one platform.

Create free account →

Conclusion

Migrating from Opinew to WiserReview ensures you keep all your reviews and media while upgrading your review management system.

With WiserReview, you gain AI-powered summaries, flexible widgets, automated review collection, and built-in referral marketing, helping increase conversions and trust.

Our team can assist with import, product mapping, and setup to make your migration smooth and effective.