Editing a Google review isn’t complicated, but most people don’t realize the significant difference a quick edit can make.
Maybe you wrote a review in a hurry, left it when emotions were high, or spotted a typo after posting.
83% of consumers read Google reviews to evaluate your business, and improving your rating from 3.9 to 4.0 can double your traffic because people first check the star rating to see how good a product is.
Google gives you complete control over your own reviews, whether you want to add photos, change your rating, or update your comments after a follow-up visit.
In this article, we’ll guide you through the process of editing or deleting Google reviews on both mobile devices and computers, including steps to take if the edit option is unavailable.
Why you might want to edit a Google review
Sometimes, after you’ve left an online review on Google, you might realize you want to make some changes. Your opinions can change, or you might remember something important you forgot to include.
Editing your own reviews helps ensure that your feedback is accurate and truly reflects your experience with a business.
1. Common reasons
People often want to edit Google reviews for simple reasons. Maybe you had a positive initial experience, but something went wrong later, turning your feedback into a negative review.
Here are some of the typical reasons people say they want to edit reviews:
Correcting Mistakes: You may have a typo, a grammar error, or even a factual mistake (like the wrong date you visited) that needs to be fixed.
Adding More Context: After your initial post, you might realize you forgot to mention a great staff member or a specific bad experience. You can edit to add photos, videos, or more context.
Updating the Rating: Sometimes a business fixes a problem, or you have a second, better experience. You might want to change a bad review into a more positive review (or vice versa) to give accurate feedback.
Reflecting New Information: The company might have changed its services or products since you wrote the review, and you want your review to reflect the current situation.
2. Quick note on limitations
While you can edit a Google review you’ve written, it’s important to remember what the review system allows and doesn’t allow.
You can modify your star rating and the text, but you must comply with Google’s guidelines.
Your Own Reviews Only: You can only edit or delete a Google review that you personally posted from your Google account.
Content Rules Still Apply: Even after an edit, your review must follow Google’s content policy (no hate speech, spam, etc.). If your original review was an inappropriate review, editing it to comply with rules might prevent it from being removed.
Business Owners Cannot Edit: If you are an owner, you cannot directly change or remove reviews left by your customers; you can only write a Google review response.
3. Before you start — checklist (15 seconds)
Before you begin the step-by-step guide to edit reviews, a quick check of two things will make the process much faster.
1. Confirm account
- Make sure you’re signed in to the correct Google account on your phone or computer.
- The only reviews you can easily edit are those tied to the specific account you’re currently using.
2. Decide what to change
- Know exactly what you want to modify (e.g., changing the text, increasing or decreasing the rating, adding a picture)
- Having a clear plan helps you move quickly through the steps to complete the edit or delete action.
All your reviews in one place
Collect reviews, manage every response, and display them where they matter most.Edit Google reviews on mobile (Android & iPhone)
(Step-by-step from mobile with images on how to edit Google reviews.)
Editing your Google reviews on a mobile device is easy; whether you’re an iPhone user or an Android user, you can do it in the Google Maps app in just two minutes.
Follow these steps below for both Android and iPhone users; both apps work similarly:
Step 1: Open the Google Maps App

First, find and tap on the Google Maps app icon on your phone’s home screen.
Step 2: Access Your Contributions
In the Google Maps app, look for your profile picture or a circle with your initial in the top right corner. Tap on it, and a menu will pop up. From this menu, select “Your Contributions.”
Step 3: Find Your Reviews
After tapping “Your Contributions,” you will see different tabs. Tap on the “Reviews” tab.
Step 4: Select the Review to Edit

Scroll through the list of reviews until you find the one you want to edit. Once you’ve located it, tap on the review itself to open it up.
Step 5: Tap the Three Dots
On the review you’ve opened, you’ll see three horizontal lines (it looks like three dots stacked vertically). Tap on these three dots to bring up more options.
Step 6: Select Edit Review
From the options that appear after tapping the three dots, you’ll see “Edit Review” and “Delete Review.” To make changes, tap on “Edit Review.”
Step 7: Make Your Edits
Now you’ll see your original review. You can change your star rating by tapping on a different number of stars, edit the text you wrote, and even add pictures or videos if you want.
Step 8: Post Your Updated Review

Once you’re happy with your edits, look for the “Post” button (or a similar option like “Done” or “Publish”). Tap this button to save your change. Your updated Google review will be visible to other customers.
All your reviews in one place
Collect reviews, manage every response, and display them where they matter most.Edit Google reviews on desktop (Google Maps web)
(Step-by-step on how to edit Google reviews on desktop with images)
If you prefer a keyboard, editing on a computer is just as quick. Use Google Search or Google Maps in your browser to find your review and update it in place.
Step 1: Go to Google Maps
Open your web browser and go to Google Maps (maps.google.com). Make sure you are signed in to the Google account that you used to write the review.
Step 2: Open the Menu
In the top left corner of the Google Maps screen, you’ll see three horizontal lines (sometimes called a “hamburger menu”). Click on these lines to open the main menu.
Step 3: Go to “Your Contributions”

From the menu that appears, click on “Your Contributions.” This section stores all your contributions, including photos, videos, and reviews you’ve made on Google.
Step 4: Click on the “Reviews” Tab

Once you’re in “Your Contributions,” you’ll see different tabs like “Reviews,” “Photos,” etc. Click on the “Reviews” tab to see all the Google reviews you have written.
Step 5: Find the Review to Edit
Look through the list of reviews on the screen until you spot the one you want to edit.
Step 6: Click the Three Dots
Next to the review you selected, you’ll see a vertical three dots icon. Click on these three dots to open a small menu with options for that specific review on Google.
Step 7: Select “Edit Review”
In the options that appear, you will see “Edit Review” and “Delete Review.” Click on “Edit Review” to open the editing window.
Step 8: Make Your Edits and Post

In the new window, you can change the star rating, modify the text you wrote, and even add pictures if you like. After making all your changes, click the blue “Post” button to save your updated feedback, and your online reviews are now updated.
What you can change (and what you can’t)
Before you edit a Google review, it’s good to know what you can change. You can usually modify your rating and text, but some important parts are off-limits.
You can change
You can easily edit most parts of your existing Google review to provide accurate, constructive feedback to the business and other customers.
- The Star Rating: You can change your rating from 1 star all the way to 5 stars to better reflect your final experience.
- The Review Text: You can add to, take away from, or completely rewrite the text of your review.
- Photos and Videos: You can add pictures or videos that you forgot to include, or delete existing ones if they are no longer relevant.
- The Date/Time: While you can’t manually change the original date you visited, editing the review will often update the date of the post to show when you made the change.
You can’t change
There are a few limits to what you can modify, mainly to keep the system honest and fair.
- Other People’s Reviews: You can only edit your own reviews, not those written by others.
- Review Location/Business: You cannot change the business name the review is about. If you left a review for the wrong place, you must delete the review completely and write a new one for the correct company.
- Review Removal Without Deleting: To remove a review, you need to delete it from Google. You can’t just hide it from the public, but you can remove it completely.
Moderation & visibility
When you edit your review on Google Maps or Google Search, the update is generally visible soon after you save it. The system will show your review with the new text, stars, or pictures. Because you edited it, the date will show “Last edited on [date]” so readers can see you changed it.
Google also has moderation and policy rules for reviews. Reviews that violate rules (spam, fake content, hate speech, etc.) may be removed entirely.
If your review was flagged or hidden because it broke a policy, editing it to remove the problem (like removing a phone number or a URL) may allow it to be republished.
As a user, if you see your edits aren’t appearing, you may have to wait a bit or check for any policy issues. The visibility of your review can also be influenced by Google’s algorithms (for example, how prominently it shows in the business listing).
Troubleshooting (quick fixes)
If you can’t find the edit option, your account may differ from the one that posted the review, or the app needs updating. If your new text or rating didn’t appear, try refreshing, clearing cache, or checking on a desktop. If stars won’t change, delete and repost the review.
Below are common problems and short fixes:
I don’t see “Edit review”
- Make sure you are signed in with the same Google profile that posted the review. If you’re using a different account, you won’t see your review.
- On Mobile: make sure you tapped See all reviews or Your Contributions. On the Computer: make sure you are in the right place (Menu – Your Contributions – Reviews).
- If the business listing changed (e.g., merged with another), your review might be harder to locate.
My changes didn’t appear
- Try refreshing the page/app. Sometimes changes take a few minutes to show.
- Clear the cache or sign out and sign in again.
- Make sure your reviews still comply with Google’s policy; if it was flagged, Google may hide them until you edit.
I can’t change the stars
- When you tap “Edit Review”, you should see the star rating at the top of the edit screen and be able to adjust it. If you don’t, maybe you’re on a view-only screen. Click on three dot menu and choose “Edit Review”, not “View”.
- On some devices, the UI may differ slightly (Android vs iPhone), so look for “Edit” rather than “Change” or “Modify”.
- If the listing has changed significantly (business name/merged), star rating control may behave differently, go via your business list rather than the business page.
What a business owner should do when a negative review appears
(Quick best practices in short)
If you’re a business owner who saw a negative review on your business profile, here’s some simple, genuine advice on how to handle it.
- Respond Quickly: Aim to reply within 24-48 hours; it shows you are active and committed to customer service.
- Be Professional and Kind: Always maintain a polite tone, even if the Google reviews are unfair or angry. Apologize for the bad experience and thank them for the feedback.
- Offer a Way to Fix It Offline: Invite the customers to contact you directly (via phone or email) to resolve the issue privately.
- Report the Worst Offenders: If the Google review is fake, spam, or violates Google’s content policy (e.g., hate speech, personal attacks, or an inappropriate review), you should report the review to Google for possible removal.
All your reviews in one place
Collect reviews, manage every response, and display them where they matter most.Wrap up
Editing your review on Google is simple, quick, and helps your feedback be accurate and useful.
Whether you’re a person who left a review and wants to update it, or a business owner trying to understand how review editing works.
Whether you need to fix a typo on your mobile or on your computer, the step-by-step guide ensures you can quickly manage your own reviews and help other customers make smart choices.
Frequently asked questions
You cannot directly remove bad reviews, but you can flag inappropriate ones for policy violations or respond professionally to address the concern.
You cannot delete someone else's review; only the person who wrote it or Google can remove it.
Yes, you have the option to delete your review entirely if you don't want it to be seen.
Yes, you change the star rating as part of the editing process, along with the comments.
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