How to see my Google reviews on any device

Google reviews help people decide where to go and who to trust. If you own a business, checking these reviews often is important. You can view customer reviews, find new ones, and respond to feedback.

You can view all the reviews on any device. On a computer, you can use your Google Business Profile.

On a phone, you can open Google Maps or the Google Maps app. The steps are simple, but they look a little different on each screen.

This guide provides clear steps to view your reviews on desktop, mobile browser, and the Google Maps app.

Let’s get started!

How to see reviews you’ve posted (Your personal reviews)

If you want to check the reviews you’ve written on Google, you can do it from any device. Google keeps all the reviews linked to your Gmail account, so once you’re signed in, you can view them in one place.

How do I see my Google reviews on a desktop or PC?

On a desktop or laptop, Google Maps makes it easy to find every review you’ve posted. All reviews are linked to your Gmail account, so once you sign in, they are stored in one place.

Step 1: Open Google Maps

• Go to maps.google.com using a web browser like Chrome, Firefox, or Edge.
• The Google Maps homepage will open with a search bar at the top.

Step 2: Sign in with your Gmail account

• Click Sign in in the top right corner.
• Enter your Gmail account details (email and password).
• Once signed in, your profile picture or initial will appear in the corner.

Step 3: Open the main menu

• In the top left corner, click the three-line menu icon (also known as a hamburger menu).
• This will slide out a panel with all account options.

Step 4: Select “Your contributions”

• From the menu, click Your contributions.
• This section shows everything you’ve added to Google Maps reviews, photos, and edits.

Step 5: Open the Reviews tab

At the top of the contributions page, click the Reviews tab.

Here you will see every review you’ve posted. Each review will display:

• Business name
• The star rating you gave
• Review text
• Date posted
• Any photos you uploaded with the review

👉 Tip: You can scroll through your full history. If you want to change or delete something, you’ll find options next to each review.

How do I view my Google reviews on my mobile phone?

On a mobile device, you can use either the Google Maps app or a mobile browser. The steps are almost the same, but the layout looks different.

Step 1: Open the Google Maps app

• Download the app from Google Play or the App Store if you don’t have it.
• Tap the icon to launch the app.

Step 2: Access your profile

• In the top right corner, tap your profile picture or the initial of your Gmail account.
• This opens the account menu.

Step 3: Tap “Your profile” or “Your contributions”

• From the menu, choose Your profile or Your contributions.
• This takes you to your personal activity section.

Step 4: Open the Reviews tab

• Tap the Reviews tab to see everything you’ve written.
• Each entry will show your rating, text, photos, and the business name.

👉 Tip: Using the app is faster, but the mobile browser option is useful if you don’t want to install anything.

Editing or deleting your reviews

Google gives you control to update or remove reviews at any time. This works on desktop, mobile browser, and the Google Maps app.

Step 1: Open Google Maps

• Use the desktop version, mobile browser, or Google Maps app.
• Make sure you’re signed in with the Gmail account you used to post reviews.

Step 2: Go to your contributions

• Open the menu and select Your contributions.
• Tap or click the Reviews tab.

Step 3: Locate the review

• Scroll through your list until you find the review you want to edit or delete.

Step 4: Open review options

• Next to the review, click or tap the three-dot menu.
• A small menu will appear with actions.

Step 5: Edit your review

• Choose Edit review.

You can:

• Update the text (fix mistakes or add new details)
• Change the star rating
• Add or remove photos

• Save your changes, and the review will update instantly.

Step 6: Delete your review

• Choose Delete review.
• Confirm the action.
• The review will be permanently removed, and it will no longer appear under the business profile.

👉 Tip: Edited reviews show the updated date. Deleted reviews are permanently removed from both your account and the business page.

How to see reviews for a business (If you own or manage it)

When you own or manage a business, your Google Business Profile serves as the primary hub for viewing and managing reviews.

This profile integrates directly with Google Maps, allowing every customer review to be visible in one place.

Checking reviews here helps you understand customer feedback, spot new reviews quickly, and take action if needed.

Via Google Business Profile / Google Maps

The Google Business Profile is the primary tool for business owners to see and manage reviews.

It connects directly to your Google account and shows every review, rating, and customer photo in one place.

Steps on desktop (web):

1. Sign in to your Google account

• Go to Google Business Profile Manager in your desktop browser.
• Use the Gmail account that is linked to your business. If you log in with a different Gmail account, you will not be able to see your reviews.

2. Choose your business profile

• If you manage more than one location, Google will show you a list.
• Select the business name you want to manage.

3. Open the Reviews section

• On the left-hand side, click on Reviews.
• This opens the full list of customer feedback.

4. Read and sort reviews

• You can scroll through all the reviews, which include ratings, written comments, photos, and posting dates.
• Use the filter option to sort by newest or by star rating, so you can focus on urgent feedback first.

5. Check details for each review

• Clicking on a review lets you see more, such as customer photos or links to their profile.

This method gives you the most complete view of your reviews and works best if you want to read many reviews at once on a larger screen.

Using the Google Maps app (for business owners)

Source

The Google Maps app is the fastest way to see your reviews from a mobile device.

It lets you check new reviews as soon as they come in, without waiting to log in on a computer.

Steps by step guide:

Step 1: Open Google Maps

• Open the Google Maps app on your mobile device.

2. Log in with the correct Gmail account

• Make sure you are signed in with the account that manages your business profile.
• Many business owners have multiple Gmail accounts; please verify this information carefully.

3. Access your profile

• Tap your profile picture in the top right corner.
• From the menu, select Your Business Profile.

4. Scroll to Reviews

• Swipe down until you see the Reviews section.
• Tap on it to open the full list.

5. Check customer details

Each review shows the customer’s star rating, their comments, the date of posting, and any photos they shared.

You can tap on individual reviews to see more details.

Using the app makes it easier to reply instantly, which helps you stay on top of customer feedback while you’re away from your desk.

Responding & managing reviews

Reviews give valuable insights into what customers like or want you to improve.

Managing them the right way can help your business build stronger trust and improve visibility on Google Maps.

Steps to respond or manage reviews:

1. Go to the Reviews section

• Use either the Business Profile on desktop or the Google Maps app on your mobile device.

2. Select a review

• Scroll to find the customer feedback you want to manage.

3. Reply to the review

• Click or tap Reply.
• Write a short and professional response.
• Always thank the customer for positive reviews.
• For negative reviews, acknowledge the issue and explain how you will fix it.

4. Edit or update your reply

• If you made a mistake or want to change your response, you can edit it at any time.
• This helps you keep your answers clear and up-to-date.

5. The report reviews the break policy

• If you see inappropriate content, spam, or reviews from competitors, click the three-dot menu and select Report review.
• Google will check it for policy violations.

6. Track new reviews often

Set a habit of checking for new reviews daily. This keeps your profile active and shows customers that you are paying attention.

Instead of doing all of this manually, WiserReview helps business owners automate the process. You can:

• Get alerts for every new review.
• Reply faster from one central dashboard.
• Monitor reviews across multiple locations in one place.
• Use smart filters to find reviews that need urgent responses.

This saves time and helps businesses maintain an active Google Business Profile, which in turn supports search engine optimization and increases the business’s visibility on Google Maps.

How to see reviews in Google Play / App reviews (If applicable)

Here are the ways to check your app reviews and user feedback in Google Play, both for regular users and for app owners.

For users (Reviews you’ve given)

If you’ve written reviews on Google Play, you can easily find them using the same Gmail account you used to post them.

You can also edit or delete any review whenever you want.

On desktop (computer):

1. Go to the Google Play website.

• Open play.google.com on your computer and sign in with your Gmail account.

2. Open your account menu

• Click your profile picture in the top right corner. Select Payments & subscriptions, then click Budget & order history.

3. Find your app.

• You’ll see all apps linked to your account. Click the one you reviewed.

4. Scroll to Ratings and reviews.

• Go down to the Ratings and reviews section. You’ll see your review, rating, and date. You can change or delete it anytime.

On mobile (Google Play app):

Source

1. Open the Google Play app

• Tap the Play Store icon on your Android phone. Make sure you’re signed in with the Gmail account you used for the review.

2. Go to Manage apps & devices

• Tap your profile picture in the top right, then tap Manage apps & device.

3. Open the Manage tab

• Tap Manage to see all apps linked to your account.

4. Find your app

• Tap the app you reviewed.

5. Check Ratings and reviews

• Scroll down to Ratings and reviews. You’ll see your review, star rating, and photos if you added any. Tap the three dots beside your review to edit or delete it.

For developers / App owners (Reviews on your apps)

If you have an app on Google Play, you can check what users are saying through the Play Console or directly from the Play Store app.

Reviews help you understand user feedback and improve your app.

On desktop (Play Console):

1. Open the Play Console

• Go to play.google.com/console and sign in with your Gmail account linked to your developer profile.

2. Select your app

• From your dashboard, click the app you want to check.

3. Open User feedback

• On the left side, click User feedback, then select Reviews. You’ll see all user comments and star ratings here.

4. Read and reply

• Each review shows the user’s name, rating, and date. Click Reply under a review to write a public response.

5. Report if needed

• If a review includes spam or breaks Google’s rules, click the three dots next to it and choose Report review.

On mobile (Google Play app):

1. Open the Play Store app

• Tap your profile picture in the top right corner.

2. Go to Manage apps & devices

• Tap Manage apps & device, then open the Manage tab.

3. Find your app

• Tap your app to open its details.

4. Scroll to Ratings and reviews

• You’ll see what users wrote, their ratings, and the date they posted.

5. Check feedback often

• Reply to reviews when possible. Thank users for good feedback and address issues in negative ones.

Active replies help improve your app’s visibility on Google Play.

Troubleshooting & common issues

Here are some common problems you might face while checking your Google reviews and simple ways to fix them.

1. Reviews are not showing up

Google may take time to show new reviews. Some reviews stay hidden while Google checks for spam or policy issues.

Make sure you’re signed in with the correct Gmail account and your business is verified on Google Business Profile.

If everything is correct, wait a few hours; reviews often appear once Google updates.

2. Cannot see all reviews on mobile

If reviews don’t load on your phone, try updating the Google Maps app and checking your internet connection.

Make sure you’re logged in with the correct Gmail account. Open your business page and scroll down to load all reviews.

If the issue continues, clear the app cache and reopen Google Maps.

3. Someone else’s reviews or your reviews are showing publicly

If reviews appear under the wrong profile, it usually means multiple Gmail accounts are signed in.

Sign out of all accounts and log in only with the one linked to your Google Business Profile.

Clear your browser or app cache and refresh the page. If the issue stays, check your Google account settings or contact Google support to fix account mix-ups.

Wrap up

Easily viewing your Google reviews is as simple as knowing where to look.

Whether you’re checking reviews you’ve written or managing feedback for your business, Google gives you tools to do it from any device.

Use your Google Business Profile or the Google Maps app to view and reply to customer feedback. If you manage an app, you can read and respond to reviews through the Google Play Console.

Checking reviews often helps you understand what people think, fix issues quickly, and build trust with new customers. Stay active, reply politely, and keep your Google presence updated.

It shows that your business listens and cares about its users.