Restaurant & cafe review management software

Customer stories that fill tables.

Turn guest feedback into powerful social proof on your website, Google, and social media.
Make new customers confident about choosing your restaurant or cafe.

Manage Reviews
AIImportExport
ReviewsQ&AGroup ReviewsProducts
Published (935)Unpublished (2)|AllMoneySatisfiedHappy usersRecommended+
Emma Wilson
Emma Wilson
Super soft and fits perfectly

The fabric quality is amazing. I've washed it multiple times and it still looks brand new...

Michael Chen
Michael Chen
Best running shoes I've owned

Great cushioning and arch support. Used them for a half marathon and my feet felt great...

Edit
Reply
Generate AI Summary
Ask for Review Update
Unpublish
Download
Translate
Copy Review Id
Delete
Sarah Johnson
Sarah Johnson
Crystal clear audio quality

Noise cancellation works perfectly on my commute. Battery lasts all day easily...

David Park
David Park
Premium quality leather

Slim design but fits all my cards. The leather smells amazing and feels very durable...

Lisa Martinez
Lisa Martinez
Makes my home smell wonderful

The lavender scent is so calming. Burns evenly and lasts way longer than expected...

James Anderson
James Anderson
Non-slip and extra thick

Perfect grip even during hot yoga. The extra thickness makes all poses comfortable...

Raj Patel
Raj Patel
Sturdy and eco-friendly

Great size for daily use. The bamboo is thick and doesn't warp after washing...

List of page:20
No photosSlow replyNo GoogleManual

Why basic review tools hurt your restaurant

Reviews that skip important dining experiences

Can’t separate feedback for food, service, or ambiance

Outdated layouts that don’t match your brand style

No link to reservation or ordering systems

Too much time spent sorting and replying

Hard to keep a steady flow of fresh reviews

Food photosAuto-replyGoogle syncAutomated

Built for restaurant reputation and trust

Collect reviews from diners after their visit

Sort by menu item, service, or location

Show reviews on menu pages or special offers

Display reviews on website and social media

Automate review requests after dining

Connect with reservation, POS, and email tools

Add customer photos, videos, and stories

Approve and display only genuine reviews

Match review displays with your brand style

Reviews made simple for restaurants

WiserReview helps you collect, manage, and display customer feedback with ease.
Build trust and attract more diners without extra effort.
01 /

Collect diner feedback

Send review requests right after dining so guests share feedback while it’s fresh.
Real stories. Stronger trust.

Collect via

Email (Built-in)

Klaviyo

WhatsApp

via Zapier

SMS

via Zapier

QR Code

Import reviews from

Judge.meLooxYotpoStampedCSV

Smart review form

Headphones

Wireless Headphones

Order #1094 - $89.99

How would you rate this product?

Amazing quality! The sound is crystal clear and noise cancellation is incredible...

Get 10% off — upload a photo or video

Paste YouTube URL
Submit review
02 /

Automate reviews

Send automated, personalized review invites to save time and get more responses.

Sequence

Order delivered

Trigger

Wait 3 days

Delay

Send email invite

Email

No response?

Condition

Send reminder

Follow-up

Media uploaded? Send discount

Incentive

Smart rules

Skip repeat customers

Don’t ask twice for the same order

Exclude already reviewed

Skip if customer left a review

Highest value product first

Prioritize expensive items

CSV import campaign

Upload past orders, send requests in bulk

03 /

Approve and highlight

Easily filter and showcase your best reviews that reflect great food, service, and atmosphere.
Show only your top reviews

Incoming review

Emma W.

Absolutely love these headphones! The sound quality is crystal clear and they're so comfortable for long listening sessions.

Sentiment: Positive

AI suggested reply

Approve
Reject

AI moderation

Block spam and fake reviews

AI detects bots, spam links, and fake submissions

Profanity filter

Flag reviews with inappropriate language

Low-rating alerts

Notify admin when a review is below 3 stars

AI reply to Google reviews

Auto-respond to Google Business reviews

Auto-share best reviews

Post top reviews as banners or videos on social media

04 /

Display smartly

Show reviews on menus, offers, and social media to boost bookings.
Showcase your best customer feedback
Water Bottle
4.8

Based on 247 reviews

Write a review
5
4
3
2
1
Sarah L.

Best water bottle I've owned. Keeps drinks cold for 24hrs.

4.8
247 verified reviews

Carousel

Mike T.

Amazing sound quality. Best purchase this year.

Floating popup

Emma W.

Crystal clear sound. Love it!

Wall of love

Sarah L.

So comfortable!

James K.

Best purchase.

Anna B.

Love the sound.

Liam C.

Worth every penny.

Built to earn guest trust

A complete review solution for hotels.
Verified by Wisernotify
4.3
(2000 reviews)
5
1000
4
500
3
400
2
100
1
0
90%
💜Would Recommend
(1700 recommendations)
Write a Review
John SmithVerified Buyer
🇮🇪 New York, USA
Amazing

Loved the quality and the design..trendy and perfect for carrying my laptop.

Share 👍 12| 👎 0
Store owner reply
Thank you so much for your review
Rachna...Verified Buyer
🇮🇪 S...
Ama...

Loved for ca... design... Wheth... jogger... suppo... who d...

Product
Exceptional Support from WiserNotify!

Now I can filter and show only the reviews that matter — by product, use case, or campaign.

Johnson david
Artist
Text color
#212121
Star color
#FF8000
Image Box
#645CFC
Card
#D3E7FF
Embed
Get the link
Download Image
Copy email code
LM8UU Linear Motion Bearing
https://robu.in/product/lm8uu-linear-motion-bearing/

Bearing is smooth and high quality

Review: 5.0• 250 votes
Creative - Store
https://www.thecreativedukaan.com/

Smooth performance with superior build quality.

Review: 5.0• 200 votes

Manage reviews

ImportExportSetting
AllPublishFilter
Source List
Facebook
Google
Capterra
Alex
Red Shoes
Awesome
24-10-2023

Quality and fitting are good.

Publish
John Deo
Sport shoes
Great product
24-10-2023

Looks amazing with my wears

Unpublish
Marry com
Benjamin Bookcase
Cool!!!
24-10-2023

Quality and fitting are good.Quality and fitting are g...

Unpublish
Filter reviews efficiently

Set your review moderation window to hold submissions for review. This allows you to filter out content that doesn't meet your standards over a period of up to 14 days.

Keep reviews in pending status for manual review if
Flag reviews with media for review📸
The text contains profanity🤬
Auto-hold low-rated reviews for assessment
Minimum star rating
3
AI features
Enable sentiment analysis using AI
Enable send auto reply to gmb review
Hold all reviews
Hold all new reviews in pending state
Review source
All
Show reviews by tags
All
Facebook
Google
Capterra
wisernotify
Visit our site
Wall of Love
Write a Review
4.3(156 reviews)
AllResultsSupportMoney
24-10-2023
Rachna Sheth.
Amazing
24-10-2023
Rachna Sheth.
Amazing
What would be your rating for this item?
Show it off!
Upload photo or Video
Back
Next
Write your review
Type your experience ...
Order fulfilled
Wait 14 days
Send review request
Ask for rating
Add coupon
SMS
WhatsApp
Email
QR
Review Request
Product
Exceptional Support from WiserNotify!

Now I can filter and show only the reviews that matter — by product, use case, or campaign.

Johnson david
Artist
Incentives
DiscountsOn

Optimize your review strategy with automation settings

Same discount for all reviews
Different discount by media
Select Review Types
Any review
Reviews with text
Reviews with photo or video
Reviews with video
Discount code
20% Off
Eligibility by rating
All
2
3
4
5
What's happening #BrandName #Instagram
2324💬 232
2012💬 204
1700💬 176
1388💬 148
1076💬 120
764💬 92
Auto post best reviews on social media
PreviewEdit template
Jeff Baer● Verified Buyer
🇮🇳Owner BizViz
Exceptional Support from Wiser Review Team

Had a tricky integration issue, but the Crunnel team was outstanding and helped me create an amazing notification.

Why choose WiserReview

Built to help restaurants earn trust, fill tables, and keep customers coming back.

Win trust through real stories

Diners choose with confidence when they see genuine reviews. WiserReview lets you share feedback from first-time guests to regulars, capturing moments beyond a star rating. Highlight experiences like great service, signature dishes, and a welcoming atmosphere that make your place stand out.

Help customers decide faster

When people read reviews about your food, service, or ambiance, they can imagine their visit. Whether it’s a friendly greeting, quick service, or an unforgettable dessert, WiserReview makes it easy to share stories that turn interest into a booking.

Stand out in local searches

Your reviews don’t just stay on your website. WiserReview helps your ratings show in Google results so people searching nearby can see proof of customer satisfaction. This visibility can bring in more clicks, table reservations, and walk-ins.

Show the right feedback to the right people

Not every review matters to every guest. A couple may want to read about romantic dinners, while a group might care more about menu variety or event hosting. WiserReview organizes feedback so visitors see what’s most relevant to them.

Turn interest into reservations

Placing great reviews next to menu items, special offers, or booking options gives customers the final push to book. When they read praise for your food right next to the “Reserve Table” button, they’re more likely to click.

Highlight your team’s excellence

Your staff is a big part of why customers return. WiserReview captures and showcases positive mentions of servers, chefs, and baristas helping new diners see the people who make the experience special.

Works with your restaurant’s tools

WiserReview connects with your tools to make collecting and showing reviews easy.

OpenTable

Manage, collect diner feedback

WordPress

WordPress

Embed widgets anywhere online.

Mailchimp

Mailchimp

Send timed review emails.

WhatsApp

WhatsApp business

Collect reviews via chat.

HTML5

Custom websites

Works with any platform.

square

Sync POS data and send review requests

Google

Google business profile

Display trusted local reviews.

30+ integration

View all

Built for every business type

WiserReview adapts to any business model, from local services to global ecommerce.

Real words, real results

5 effective ways to grow with reviews

Turn diner feedback into a steady driver for trust and more reservations.

1

Ask right after dining

The best time to get a review is when the dining experience is still fresh.

How

Send an automated request via SMS, WhatsApp, or email within hours of their visit. Quick, easy, and genuine feedback.

2

Organize feedback by customer type

Not every diner is looking for the same thing families, couples, and solo visitors all value different experiences.

How

Use smart tags to group reviews by menu item, service quality, or occasion so customers see what’s most relevant to them.

3

Keep reviews flowing

A steady stream of new reviews shows your restaurant is active and consistently delivering great meals.

How

Set recurring review requests for regular customers or after special events, offers, or menu launches.

4

Highlight signature dishes

Make your food the star by showcasing reviews that mention your most-loved dishes.

How

Filter and feature reviews that praise specific menu items across your website and social media.

5

Share reviews where diners decide

Showcase reviews on reservation pages, delivery platforms, and social profiles to influence booking decisions.

How

Add review widgets to your website, Google Business Profile, and ordering platforms.

Reviews that attract diners.

Turn customer feedback into trust that fills tables.

Frequently asked questions

WiserReview automates review requests via email, SMS, or WhatsApp right after a customer’s visit, making it easy for them to leave feedback while their experience is still fresh.
Yes. You can embed review widgets on your website, menu pages, or special offer pages and share top reviews directly to social media platforms.
WiserReview integrates with popular reservation platforms, POS systems, and marketing tools so you can collect and manage reviews without extra manual work.
You can filter and approve reviews before they appear publicly, ensuring only genuine and relevant feedback is displayed.
Yes. By collecting consistent, high-quality reviews and displaying them on Google Business Profile, WiserReview can help improve your local search visibility and attract more walk-ins.