6 min 
Loox is well-known for photo and video reviews, but it has limitations that affect many e-commerce businesses.
The app only works on Shopify, its pricing plans increase quickly, and it lacks deeper advanced analytics or flexible review widgets.
Many store owners now want review platforms that make it easier to collect reviews, send automated review requests, and showcase customer feedback across multiple ecommerce platforms.
They also look for tools that improve brand credibility, support verified reviews, and provide customizable review displays.
In this guide, we’ll cover the seven best Loox alternatives that give ecommerce brands affordable pricing, stronger review collection processes, and better ways to display social proof.
Let’s get started!
| Features | WiserReview (Best pick) | Loox |
|---|---|---|
| Free Plan | Yes | No |
| Pricing | Start at just $9/month | Start at $12.99/month |
| Collect Reviews | Collect via email, SMS, WhatsApp, links, QR codes | Collect via post-purchase email only |
| Photo & Video Reviews | Included across all plans | Photo in base plans, video in higher tiers |
| Automated Requests | Automated review request emails, SMS, WhatsApp | Automated email requests, limited SMS |
| Import Reviews | Import from CSV or other review apps | Import from AliExpress |
| Display Reviews | Customizable widgets, carousels, grids, popups, review wall | Basic widgets and galleries; advanced displays in higher plans |
| Google Shopping | Yes, integration available for star ratings and snippets | Yes, but only in advanced plans |
| Customization | Flexible design for review widgets in all plans | More customization in premium plans |
| Moderation | Approve, reject, filter spam, highlight top reviews | Basic moderation tools |
| Supported Platforms | Shopify, WooCommerce, BigCommerce, Squarespace | Shopify only |
| Incentives for Reviews | Built-in incentives like discounts, coupons, or rewards | Not included |
| Ease of Use | Intuitive dashboard, quick setup | Simple for Shopify users |
| Support | Email support across all plans, onboarding guidance | Faster support is only available in higher plans |
Why do store owners look for loox alternatives?
Here are the reasons many ecommerce brands switch to Loox.
1. High pricing
Loox starts with lower monthly plans, but costs rise quickly as the order volume grows.
For many ecommerce businesses, the jump in pricing plans makes it less cost-effective.
Store owners want a tool that offers all core features without pushing them into premium tiers too soon.
2. Shopify-only limitation
Loox works only with Shopify, which locks out brands using other ecommerce platforms.
Store owners who operate multiple platforms or plan to expand their business need a review platform that supports multiple ecosystems.
This limitation makes Loox less flexible for scaling businesses.
3. Limited customization
While Loox offers review widgets, the customization options are limited unless you’re on higher plans.
Many brands want the freedom to design customizable review displays that fit their store style. Without this flexibility, it’s harder to showcase reviews in a way that builds brand credibility.
4. Lack of advanced analytics
Loox focuses on visual reviews like photo and video reviews, but it doesn’t give deeper, advanced analytics.
Store owners need insights into customer feedback, conversion rates, and engagement trends. Without this data, it’s harder to build a strong customer review strategy.
5. Support and flexibility
Some users report that Loox support and setup can feel basic.
Growing ecommerce brands often need faster help, easier review moderation, and better integrations with their marketing ecosystem.
Other review apps offer more flexibility, which makes them better long-term choices.
Now, let’s get into the Loox alternatives one by one. Each has different pricing, features, and strengths. And see which platform fits your budget and business needs.
1. WiserReview – #1 Loox alternative
WiserReview is the best Loox alternative for ecommerce brands that want an affordable and complete review platform.
It helps store owners collect reviews through automated review requests, simplifies review management, and displays customer feedback across multiple e-commerce platforms.
Unlike Loox, it offers more flexibility with customizable review displays, smooth integrations, and fair pricing plans that fit all sizes of stores.
Collect reviews easily
WiserReview makes it simple for ecommerce businesses to gather authentic customer feedback. It supports text, photo, and video reviews, allowing brands to build stronger social proof.
- Send review request emails and SMS after purchase
- Share direct review links or QR codes
- Import existing reviews from other review apps or platforms
- Collect user-generated content with photos and videos
Automate reviews
With automation, store owners can keep reviews coming in without extra work. The system handles review requests, reminders, and follow-ups.
- Schedule automated review requests via email, SMS, or WhatsApp
- Trigger requests based on checkout or order delivery
- Send reminders to encourage customers to leave verified reviews
- Reduce manual work with continuous review collection
- Support for repeat customers through ongoing campaigns
Moderate reviews
WiserReview gives full control over what appears on your site. This helps protect your brand while keeping relevant reviews at the forefront.
- Approve or reject reviews before publishing
- Filter out spam, fake, or negative feedback
- Highlight positive or most relevant reviews
- Flag harmful content quickly
- Maintain trust with a clean review collection process
Display reviews
The platform enables you to display reviews in a way that suits your store’s design and enhances conversion rates.
- Add customizable widgets on product pages
- Display customer reviews in carousels, grids, or popups
- Showcase visual reviews with photos and videos
- Enable Google Shopping integration for product ratings
- Highlight key reviews to improve brand credibility
Better support
WiserReview focuses on helping store owners get the most out of their review strategy.
- Quick email support across all monthly plans
- Guided onboarding for new users
- Helpful resources to solve setup questions
- Support for customization limitations and design tweaks
- Focus on boosting customer engagement with reviews
Platform integration
It seamlessly integrates into any marketing ecosystem by connecting with popular e-commerce platforms and tools.
- Shopify, WooCommerce, BigCommerce, and Squarespace
- Google Shopping for star ratings and snippets
- Email and SMS marketing channels
- Loyalty and referral integrations for customer engagement
- Works across multiple platforms with a smooth setup
Pricing: Free plan available. Paid plan starts at $9/month
Rating: ⭐ 4.8/5
2. Ali Reviews
Ali Reviews is a popular review app designed for Shopify stores, especially dropshipping and product-heavy businesses.
It helps store owners import existing reviews, collect new ones, and display them with customizable widgets.
With support for photo and video reviews, Ali Reviews gives ecommerce brands a simple way to build social proof and improve conversion rates at a cost-effective price.
Main Features
- Import reviews from AliExpress and other sources
- Collect reviews with email and SMS requests
- Display reviews with customizable layouts and widgets
- Support for photo and video reviews
- Analytics dashboard to manage reviews and engagement
Pros - ◆ Affordable pricing with a free plan available
- ◆ Easy review import from AliExpress and CSV files
- ◆ Visual reviews help boost trust and social proof
- ◆ Simple setup and user-friendly interface
Cons - ◆ Best for Shopify; limited support for other platforms
- ◆ Fewer advanced analytics compared to larger review apps
- ◆ Some customization features are locked in higher plans
- ◆ Lacks built-in loyalty or referral features
Pricing: Free plan available, paid plans start at $9.90/month
Rating: ⭐ 4.7/5
3. PowerReviews
PowerReviews is an advanced review platform built for mid-size and enterprise ecommerce businesses.
It focuses on review collection, verified reviews, and syndication across multiple sites to build brand credibility.
With features like advanced analytics and strong integrations, PowerReviews helps brands manage large volumes of customer feedback and drive conversion rates.
Main Features
- Collect reviews across multiple channels
- Share reviews with other partner networks
- Advanced analytics to track performance and engagement
- Customizable review displays for product pages
- Integrates with ecommerce platforms and marketing channels
Pros - ◆ Syndication increases the reach of reviews on several sites
- ◆ Strong analytics for customer feedback insights
- ◆ Scales well for larger ecommerce brands
- ◆ Helps improve visibility in search engines and social ads
Cons - ◆ Custom pricing can be expensive for small businesses
- ◆ Setup and onboarding can feel complex
- ◆ Less suited for small ecommerce stores
- ◆ Some features require enterprise plans
Pricing: Custom pricing based on business needs
Rating: ⭐ 4.4/5
4. ReviewXpo
ReviewXpo is a cost-effective review app for Shopify merchants.
It helps store owners collect reviews, manage them easily, and display them with customizable review widgets.
With support for photo and video reviews, review moderation, and an intuitive interface, ReviewXpo is a good choice for small to mid-size ecommerce brands.
Main Features
- Collect reviews via email and SMS requests
- Import existing reviews with CSV files
- Display reviews with customizable widgets and layouts
- Supports photo and video reviews
- Easy review moderation from a single dashboard
Pros - ◆ Affordable monthly plans for small businesses
- ◆ Simple and user-friendly dashboard
- ◆ Visual reviews improve social proof and trust
- ◆ Quick setup and Shopify App Store integration
Cons - ◆ Limited integrations with non-Shopify platforms
- ◆ Fewer advanced analytics compared to bigger tools
- ◆ No built-in loyalty or referral features
- ◆ Some customization options require higher plans
Pricing: Starts at $5.99/month
Rating: ⭐ 4.6/5
5. Rivyo
Rivyo is another Shopify-focused review app that helps businesses collect reviews, import existing reviews, and display them in customizable review widgets.
With support for photo and video reviews, Rivyo helps stores showcase customer feedback and build stronger social proof. Its affordable pricing plans make it a good fit for smaller ecommerce businesses.
Main Features
- Import reviews from AliExpress, Amazon, or CSV
- Collect reviews through automated review requests
- Support for photo and video reviews
- Customizable review displays for product pages
- Google Shopping integration for product ratings
Pros - ◆ Affordable pricing for small ecommerce brands
- ◆ Easy import of the review process
- ◆ Supports visual reviews for stronger credibility
- ◆ Google Shopping integration boosts visibility
Cons - ◆ Limited advanced analytics features
- ◆ Customization options are not as flexible as larger apps
- ◆ Primarily focused on Shopify stores
- ◆ Fewer integrations with broader marketing ecosystems
Pricing: Starts at $5.99/month
Rating: ⭐ 4.6/5
6. Opinew
Opinew is a review platform designed for Shopify merchants that need an easy way to collect reviews and display them in customizable widgets.
It allows store owners to import verified reviews, manage customer feedback, and build social proof with photo and video reviews.
With automated review requests and multi-channel support, it improves conversion rates for growing ecommerce businesses.
Main Features
- Import verified reviews from AliExpress, Amazon, and eBay
- Automated review request emails and SMS
- Display reviews in widgets, carousels, and product pages
- Supports photo and video reviews
- Advanced integrations with email and SMS marketing tools
Pros - ◆ Many choices for importing from several platforms
- ◆ Automated review requests save time
- ◆ Customizable displays improve customer engagement
- ◆ Works well for dropshipping and multi-product stores
Cons - ◆ Higher pricing for advanced features
- ◆ Limited to the Shopify ecommerce platform
- ◆ Some features require premium plans
- ◆ It can feel complex for new store owners
Pricing: Starts at $19/month
Rating: ⭐ 4.7/5
7. Growave Reviews
Growave is an all-in-one Shopify app that combines reviews, loyalty programs, and social proof tools.
Its review collection process supports photo and video reviews, giving brands more ways to showcase customer feedback.
With review moderation, customizable widgets, and integrations into the Shopify marketing ecosystem, Growave is a cost-effective alternative to Loox for stores that want more than basic review features.
Main Features
- Collect and display customer reviews with widgets
- Supports photo and video reviews
- Loyalty and referral features included
- Review moderation to manage customer feedback
- Integration with Shopify and social ads
Pros - ◆ Replaces several separate apps, saving costs for store owners
- ◆ Affordable pricing for Shopify stores
- ◆ Helps boost conversions with visual reviews
- ◆ Easy connection with the ecosystem of Shopify
Cons - ◆ Focused mainly on Shopify; fewer integrations elsewhere
- ◆ Some advanced features require premium plans
- ◆ Analytics is not as deep as enterprise tools
- ◆ Limited customization compared to standalone review apps
Pricing: Starts at $19/month
Rating: ⭐ 4.6/5
How to choose the right loox alternatives
Choosing the right Loox alternative depends on your business size, budget, and what you expect from a review platform.
➔ Match features to your business
Check if the app allows you to collect reviews across multiple touchpoints and supports photo and video reviews. These are now essential for ecommerce brands because shoppers trust visual reviews and user-generated content more than plain text.
➔ Pricing plans
Avoid tools that lock essential features behind higher premium plans. The right alternative should offer automated review requests, photo reviews, and Google Shopping integration in cost-effective monthly plans that work for growing e-commerce brands.
➔ Ease of use
Choose a platform that saves time. An intuitive interface enables you to send review request emails, manage feedback, and display customer reviews without requiring additional support. This is key for small ecommerce businesses that cannot afford long setups.
➔ Multi-platform support
Loox is limited to Shopify, but many ecommerce businesses sell on multiple platforms. Look for a review platform that works across multiple platforms like WooCommerce, BigCommerce, or Squarespace, so your review collection process stays consistent everywhere you sell.
WiserReview is the smarter choice for store owners who want affordable pricing with all the essential review features.
Conclusion
Loox works well for visual reviews, but its pricing, Shopify-only focus, and lack of flexibility make it hard for many stores to grow with it.
The good news is that there are affordable alternatives that cover the essential features from review collection and automated review requests to customizable displays and social proof tools.
These options help brands improve customer engagement and build credibility without overspending.
Frequently asked questions
Most brands move away from Loox because of high pricing, Shopify-only support, and limited customization in lower plans.
Yes. Most Loox alternatives let you import existing reviews via CSV or direct integrations, so you don’t lose your customer feedback.
WiserReview is the best choice for small ecommerce businesses thanks to its affordable pricing plans, customizable review displays, and easy setup.
Yes. Many alternatives, including WiserReview, Ali Reviews, and Growave, support photo reviews and video reviews to build stronger social proof.
Focus on core features like automated review requests, review moderation, and Google Shopping integration. Balance the features you need with cost-effective monthly plans.
Krunal
