6 Best BigCommerce review apps to improve customer trust

BigCommerce has a strong platform for ecommerce businesses, but store owners need review apps to enhance the customer experience and boost sales.

Reviews act as social proof, help potential customers trust your brand, and increase customer satisfaction on product pages.

The best BigCommerce review apps make it simple to collect product reviews, manage customer data, and import existing reviews.

They integrate seamlessly with your BigCommerce store, display reviews across multiple sales channels, and provide detailed analytics for customer insights.

With features like loyalty programs, customer referrals, and automation tools, these apps support customer retention and repeat purchases.

In this guide, we share the six best BigCommerce review apps available in the BigCommerce app marketplace.

Let’s get started!

Why BigCommerce stores need review apps?

BigCommerce stores need review apps because they build trust with social proof, improve customer experience, and help boost sales.

When customers read reviews, they gain confidence in the product and the brand.

Key reasons BigCommerce stores use review apps:

Collect and display product and site reviews directly on product pages.

Import existing reviews and manage user-generated content easily.

Improve search engine optimization and boost visibility in Google search results and Google Shopping.

Support customer loyalty with referrals, customizable loyalty programs, and automation features.

Provide detailed analytics on customer lifetime value and rank tracking.

Build lasting customer relationships through engagement and repeat purchases.

With these benefits, reviewing apps from the BigCommerce app marketplace becomes essential for e-commerce stores aiming to boost sales and grow their online business.

Now let’s get into the best BigCommerce review apps by features, support, pricing, and AI tools to help store owners choose smartly.

1. WiserReview – #1 BigCommerce review app

WiserReview is the best BigCommerce app for collecting, managing, and displaying customer feedback.

It supports text, photo, and video reviews that build strong social proof on product pages.

The app also helps import existing reviews and automates review requests, making it easier for store owners to grow trust and boost sales.

With analytics and simple integration, WiserReview improves customer satisfaction and business growth.

Collect reviews

WiserReview helps collect reviews by supporting multiple formats.

Customers can share authentic feedback in the way that suits them best.

• Collect text, photo, and video reviews directly from customers
• Import existing reviews from other platforms
• Add verified buyer tags to ensure reviews are genuine

Automate reviews

Automation keeps the review flow consistent without extra effort from the store owner.

WiserReview sends requests at the right time to maximize response rates.

• Send automated review request emails or SMS after purchase
• Schedule follow-up campaigns to capture more feedback
• Use coupon codes or discounts to motivate reviews

Smart moderate

Not all feedback is useful or authentic.

WiserReview gives full control over what gets published, keeping the review section clean and trustworthy.

• Approve or reject reviews in a central dashboard
• Block fake reviews and reduce spam automatically
• Highlight verified reviews and handle negative feedback with response tools

Display reviews

The way reviews appear on a store can impact purchasing decisions.

WiserReview offers flexible display options to fit different needs.

• Customizable 15+ widgets such as carousels, popups, and review walls
• Schema markup for Google Shopping and SEO benefits
• Show photo and video reviews directly on product pages for stronger social proof

Integration

Integration with BigCommerce is quick and seamless, making it simple for merchants to start using reviews right away.

• One-click setup with BigCommerce stores
• Sync customer names, orders, and reviews automatically
• Multi-store and multi-language support for global businesses

Pros

• ◆ Simple setup and seamless integration.
• ◆ Boosts sales with social proof.
• ◆ Helps build customer trust quickly.
• ◆ Useful analytics for business growth.

Cons

• ◆ Some features require paid plans.
• ◆ The free plan is limited.
• ◆ Best results need an active setup.
• ◆ Advanced tools may take time to learn.

Pricing: Start with the free plan, paid plans start at just $19/month up to 5000 invites.

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2. Stamped.io

Stamped.io is a review app that combines product reviews with loyalty and rewards programs.

It helps BigCommerce stores collect feedback, display reviews, and encourage customer referrals.

Store owners can use its automation features to drive repeat purchases and improve customer lifetime value.

With analytics and customizable displays, Stamped.io is a flexible option for building customer engagement and retention.

Key Features:

• Collect and display product reviews
• Loyalty and rewards programs
• Customer referrals and engagement tools
• Analytics for customer lifetime value

Pros

• ◆ Strong loyalty and retention features.
• ◆ Supports repeat purchases.
• ◆ Easy integration with ecommerce platforms.
• ◆ Offers detailed analytics.

Cons

• ◆ Advanced tools require paid plans.
• ◆ Setup may take time for new users.
• ◆ The free plan is limited.
• ◆ Some features need extra customization.

Pricing: Paid plans start at $23/month

3. Loox

Loox is designed for ecommerce stores that want to highlight visual reviews.

It lets customers add photos and videos alongside their written feedback, giving potential buyers more confidence.

The app features customizable widgets and referral options that encourage repeat purchases.

By focusing on user-generated content, Loox enables BigCommerce stores to enhance social proof and boost customer engagement.

Key Features:

• Collect photo and video reviews
• Customizable display widgets
• Referral program for customer engagement
• Pre-built templates for quick setup

Pros

• ◆ Visual reviews increase trust.
• ◆ Easy setup with pre-built templates.
• ◆ Supports referrals and repeat purchases.
• ◆ Boosts sales with social proof.

Cons

• ◆ Limited free plan options.
• ◆ Paid plans can get expensive as the store grows.
• ◆ Advanced customization may require support.
• ◆ Best results depend on customer engagement.

Pricing: From $13/month up to 500 invites

4. Yotpo

Yotpo is a popular review app in the BigCommerce app marketplace.

It allows stores to collect reviews with star ratings, photos, and videos while also offering loyalty and referral programs.

This combination helps improve customer satisfaction and build lasting relationships.

Yotpo also integrates seamlessly with the BigCommerce store.

Key Features:

• Collect reviews with photos and videos
• Loyalty programs and customer referrals
• Detailed customer insights
• SEO tools for Google search results

Pros

• ◆ Builds customer loyalty and retention.
• ◆ Boosts conversions with social proof.
• ◆ Integrates seamlessly with BigCommerce.
• ◆ Provides strong analytics.

Cons

• ◆ Paid plans can be costly.
• ◆ Setup may feel complex.
• ◆ Some features are locked to higher tiers.
• ◆ Support may be needed for the custom setup.

Pricing: From $24/month up to 100 invites

5. Reviews.io

Reviews.io is a trusted platform that integrates seamlessly with BigCommerce.

It helps online stores collect product and site reviews, display review stars on product pages, and build social proof across multiple sales channels.

With SEO features, customer insights, and simple integration, Reviews.io is ideal for ecommerce businesses aiming to boost growth and brand credibility.

Key Features:

• Collect and display product and site reviews
• SEO support for Google search results
• Analytics for customer insights
• Multi-channel review collection

Pros

• ◆ Builds brand credibility with trusted reviews.
• ◆ Improves search visibility and website traffic.
• ◆ Works across multiple sales channels.
• ◆ Easy to integrate with BigCommerce.

Cons

• ◆ Paid plans are required for advanced features.
• ◆ Limited free trial options.
• ◆ Some customization may need support.
• ◆ Advanced analytics are only available in higher tiers.

Pricing: From $29/month up to 300 invites

6. Fera

Fera is a BigCommerce app that focuses on building trust with product reviews and social proof widgets.

It lets store owners collect text, photo, and video reviews while showcasing them in customizable displays.

With automation tools and pre-built templates, Fera makes it easy to drive customer engagement and boost conversions.

Key Features:

• Collect product reviews with photos and video
• Social proof widgets and customizable displays
• Pre-built templates for quick setup
• Automation tools for review requests

Pros

• ◆ Easy to use with a clean user interface.
• ◆ Visual reviews boost customer confidence.
• ◆ Supports automation for faster results.
• ◆ Helps improve sales with social proof.

Cons

• ◆ The free plan has limited features.
• ◆ Advanced customization may require paid plans.
• ◆ Works best with steady review volume.
• ◆ Limited analytics compared to larger apps.

Pricing: From $29/month up to 1,000 invites

How to choose the right BigCommerce review app

The right BigCommerce review app depends on your store’s goals.

Some apps focus on collecting product reviews with photos and videos, while others combine reviews with loyalty programs and customer referrals.

Store owners should look for apps that integrate seamlessly with the BigCommerce platform.

Key points to consider when choosing a BigCommerce app:

Ease of integration: The app should integrate seamlessly with your BigCommerce store and ecommerce platforms.

Review collection: Ability to collect product and site reviews, import existing reviews, and display reviews on product pages.

Customer loyalty: Look for loyalty programs, customer referrals, and tools that build lasting customer relationships.

Analytics and insights: Detailed analytics to track customer data, customer lifetime value, and business growth.

SEO support: Reviews should appear in Google search results and Google Shopping for better visibility.

Plans and pricing: Compare free trial, forever free plan, and paid plans to match your online business needs.

Support team: Access to a reliable customer support team for setup and ongoing help.

The best BigCommerce apps not only boost conversions but also help ecommerce businesses build brand awareness and drive repeat purchases.

All your reviews in one place

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Conclusion

BigCommerce gives store owners a strong foundation, but review apps take the platform further by adding trust, social proof, and customer engagement.

The right app makes it easy to collect reviews, display them where they matter most, and use automation to save time.

From tools that highlight visual reviews to apps with loyalty programs and referrals, each option brings its own value.

Store owners should pick the app that fits their goals, whether that’s building brand credibility, boosting conversions, or strengthening customer relationships.

Article by

Krunal

Krunal Vaghasia is the founder of WiserReview and an eCommerce expert in review management and social proof. He helps brands build trust through fair, flexible, and customer-driven review systems. Read more.