Customer communication and engagement are now a basic need for any business. Tools like Weave help manage calls, texts, payments, and appointment reminders in one place.
But Weave is not the only choice. Many businesses look for Weave alternatives with better pricing, extra features, or options built for their industry. The right tool can help you run your day-to-day work more smoothly and keep customers happy.
If you want a replacement or upgrade, this list covers 10 Weave alternatives that can help you handle calls, texts, scheduling, and payments from a single platform.
Why look for Weave alternatives?

Weave is a well-known communication and patient engagement platform, especially popular among healthcare, dental, and optometry practices. While it offers a suite of tools like VoIP phone systems, text messaging, and appointment reminders, it may not be the perfect fit for everyone.
If you’re considering alternatives, here are some key reasons why you might want to explore other options:
High pricing
Weave’s pricing can be steep, especially for small businesses or solo practitioners. Many alternatives offer similar features at a more budget-friendly rate, making them a better choice for cost-conscious users.
Limited customization options
While Weave provides essential communication tools, some businesses find its customization options limited.
If you need more flexibility in call routing, automated workflows, or branding, an alternative might be a better fit.
Now, let’s examine each tool one at a time, ranked based on its features, human customer support, price, and AI capabilities.
1. WiserReview

WiserReview is a review and testimonial tool that helps you collect, manage, and display customer feedback in one place. It suits eCommerce stores, SaaS products, and service businesses that want to build trust and convert more visitors.
Main features
Automated requests: Send review requests by email, SMS, and on-site pop-ups after purchase or signup.
Multi-source import: Pull reviews from Google, Facebook, Trustpilot, and other platforms into one dashboard.
Flexible widgets: Show reviews in grids, sliders, badges, and carousels that match your site style.
Photo and video reviews: Let customers add images and videos to make feedback feel authentic and credible.
Central review management: Approve, filter, tag, and reply to reviews from a single, clean interface.
SEO and rich snippets: Embed review stars and schema to improve click-through from search results.
Social proof connection: Combine reviews with WiserNotify popups to display live proof of signups, sales, and ratings.
Easy integrations: Connect quickly with Shopify, WooCommerce, Wix, BigCommerce, and other major platforms.
Pricing: Free plan available, Pro plan starts at $9/ month
Rating: 4.8/5
All your reviews in one place
Collect reviews, manage every response, and display them where they matter most.
2. Podium

Podium is a customer messaging and review platform that helps businesses manage conversations, reviews, and payments from one inbox.
You can text customers, chat with website visitors, and respond to social media messages without switching between tools. Podium helps teams respond faster, stay organized, and never miss an inquiry, review, or payment request.
Key features
- Use AI to draft and send faster replies across SMS, webchat, and social.
- Request and manage Google and Facebook reviews in one place.
- Send payment links, collect deposits, and process card payments through secure text-based checkout.
Pricing: Podium offers multiple paid plans with custom pricing based on business size and needs.
Rating: 4.8/5
3. Solutionreach

Solutionreach is a patient communication and review platform that helps healthcare providers stay in touch with patients before and after visits.
Clinics can send reminders, follow-ups, and updates from one place, so staff spend less time on phone calls and manual outreach.
Key Features:
- Customizable text & email reminders for appointments.
- Two-way messaging for easy patient interaction.
- Reputation management tools for collecting patient reviews.
Pricing: Solutionreach offers tiered paid plans with pricing based on practice size and feature needs.
Rating: Solutionreach holds strong ratings on major review platforms, with many users praising its reminder and messaging tools.
Check Out: How to get more Google reviews for dentists (with examples)
4. RingCentral

RingCentral is a business communication platform that puts phone calls, video meetings, and team messages in one place.
Your team can use it on desktop, mobile, and browser, so they stay connected whether they work in the office or remotely.
Key Features:
- Cloud-based VoIP phone system with mobile access.
- Integrated video conferencing & team messaging.
- AI-powered call analytics & insights.
Pricing: The Advanced plan starts at $20/month.
Rating: 4.8/5
Affordable alternative to Weave
WiserReview helps you collect, manage, and display reviews without high costs.5. GoReminders

GoReminders is a simple appointment scheduling tool that helps businesses cut no-shows with automatic reminders.
You can book appointments, send reminders, and keep your calendar in sync without extra manual work.
Key Features:
- Easy-to-use appointment booking system.
- Customizable reminder messages for text & email.
- Integration with Google Calendar & Outlook.
Pricing: Pro plan starts at $24/ month
Rating: 4.8/5
6. CallRail

CallRail is a call tracking and analytics tool that helps businesses understand which marketing efforts bring in phone leads.
It records key call details, shows which ads or campaigns drove each call, and helps teams review conversations for quality and conversion.
Key features
- Track incoming calls and form leads to measure marketing ROI.
- Utilize AI-powered call transcription and keyword spotting for enhanced insights.
- Record calls to review quality and provide coaching to team members.
Pricing: Plan starts at $50/ month
Rating: 4.5/5
7. Thryv

Thryv is an all-in-one client management and communication tool for small businesses.
It consolidates contacts, appointments, messages, and payments into a single system, allowing owners to manage their daily tasks with fewer app switches.
Key features
- Use a built-in CRM to store contacts, notes, and activity history.
- Offer online appointment booking with confirmations and reminders.
- Send text messages and automated email campaigns to customers.
Pricing: Plan starts at $244/ month
Rating: 4.3/5
8. Textline

Textline is a business texting platform that helps teams manage customer conversations in one shared place.
Your team can read, reply to, and track SMS messages together, rather than using personal phones, which keeps support clear and organized.
Key features
- Use a shared inbox so multiple team members can handle the same phone number.
- Run automated SMS campaigns and send bulk messages when needed.
- Connect Textline with your CRM and helpdesk tools to keep contact and ticket data in sync.
Pricing: Textline offers paid plans, with pricing based on the number of users and message volume.
Rating: 4.7/5
9. Zipwhip

Zipwhip is a business texting tool that lets companies send and receive SMS from their existing landline or VoIP numbers.
Teams can handle customer messages on desktop or mobile while keeping their main business number the same.
Key features
- Turn existing landline and VoIP numbers into text-enabled business lines.
- Schedule messages, send reminders, and set up auto-replies for common questions.
- Integrate with CRM and marketing tools so contacts and conversations stay in sync.
Pricing: Zipwhip offers paid plans with pricing based on users, features, and message volume.
Rating: 4.6/5
How to choose the best Weave alternative for your needs?
You pick the right Weave alternative by first deciding what you want your communication tool to do. Start with your main goal, not with every feature you see on a pricing page.
For example, if your main goal is to collect and display customer reviews, a focused review tool like WiserReview will usually fit better than a broad communication suite. It gives you stronger review layouts, quicker ways to collect feedback, and cleaner widgets that keep your site fast.
Ask yourself:
Do I need deep phone features, or are SMS and email enough?
Is review collection and display more important than call management?
Do I need tight integrations with tools like Shopify, WooCommerce, or my CRM/EMR?
Is it easier for my team to use one big tool or a few focused tools that are simpler?
You do not need every feature that Weave offers. You need a small set that aligns with how your business communicates with customers and generates revenue. That is why many teams mix tools: a focused review platform for trust and conversions, plus a simple messaging or phone solution for day-to-day conversations.
Affordable alternative to Weave
WiserReview helps you collect, manage, and display reviews without high costs.Conclusion
Choosing the proper communication and customer engagement tool helps you simplify work, keep clients happy, and grow your business.
Weave is a solid option, but it may not be the best fit for every budget or workflow. Your best choice depends on what you value most: price, features, integrations, or ease of use for your team.
Compare a few tools, focus on your primary goals, and pick the one that feels simple, clear, and helpful for your daily tasks.
Frequently asked questions
Some of the best Weave alternatives include RingCentral, Podium, Solutionreach, and Klara. These platforms offer robust communication features, including VoIP, text messaging, appointment reminders, and customer engagement tools.
Businesses may look for Weave alternatives due to high pricing, limited integrations, customization restrictions, occasional reliability issues, or the need for more advanced automation and scalability features.
Nextiva and Podium are great choices for small businesses, offering affordable pricing, reliable VoIP services, and easy-to-use customer engagement tools. They provide excellent value for businesses looking for cost-effective communication solutions.
Yes, many Weave alternatives like Solutionreach, NexHealth, and Klara offer seamless integrations with popular practice management software for healthcare, dental, and optometry practices, ensuring a smooth workflow.
When choosing an alternative, consider features such as VoIP phone systems, two-way texting, automated appointment reminders, CRM integration, AI-powered chat, call recording, and analytics to improve communication and engagement with clients.
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