7 Best Reviews.io Alternatives (Save Up to 80%)

Reviews.io is a great platform for collecting and managing reviews.

However, some businesses hit a wall and need to look elsewhere.

1. Pricing

Reviews.io has different pricing plans. The Essentials plan is $29/month for 300 review invites, and the Plus plan is $499/month for 10,000 invites.

While these plans cater to different business sizes, some users feel the features don’t justify the cost, especially for smaller businesses.

2. Integration Issues

While Reviews.io integrates with Shopify and Klaviyo, businesses using niche or specialized tools may have integration issues, and data may not flow smoothly across systems.

3. Limited Customization

Some users want more control over review requests’ timing, frequency, and content.

Reviews.io’s customization options may not meet all these needs, and businesses may look for alternatives with more flexibility.

We’ll now go through each alternative to compare its features, support, pricing, and AI options.

1. WiserReview – #1 Reviews.io alternatives

WiserReview is the best Reviews.io alternative. It offers affordable pricing, strong human support, and useful tools without forcing upgrades to expensive plans.

It helps businesses collect reviews easily, automate requests, and keep feedback organized in one place.

Brands also value the quick support, which makes it easier to respond to customers and protect their online reputation.

With a smart widget for displaying reviews and simple automation, WiserReview fits all businesses.

For businesses that feel Reviews.io is too costly or restrictive, WiserReview provides a more practical and budget-friendly option.

1. Collect reviews

WiserReview makes it easy for businesses to gather reviews from real customers. It offers flexible options so brands can collect feedback in ways that fit their customer journey.

• Collect reviews through email, SMS, or direct links
• Import existing reviews from other platforms
• Request text, photo, and video reviews

2. Automate reviews

Automation saves time and ensures reviews keep coming in. WiserReview sends invites automatically, helping businesses maintain a steady flow of customer feedback.

• Send review requests on schedule
• Trigger reminders to increase responses
• Reduce manual work with automated invites

3. Moderate reviews

Managing feedback is simple with built-in moderation tools. Businesses can filter reviews, control what appears, and keep the focus on real customer experiences.

• Review and approve feedback before publishing
• Filter out spam or irrelevant submissions
• Highlight authentic reviews for credibility

4. Display reviews

WiserReview offers multiple ways to showcase reviews on your site. Displaying fresh feedback builds trust and gives shoppers the confidence to buy.

• Show reviews using widgets like sliders, carousels, or pop-ups
• Highlight recent reviews on product or service pages
• Share customer stories across social media and email

5. Better support

Effective support helps businesses maximize the benefits of their review platform. WiserReview provides quick and helpful guidance when it matters most.

• Fast responses from the support team
• Step-by-step help during setup
• Ongoing assistance to improve results

6. Platform integration

Integrations connect reviews with the tools businesses already use. WiserReview works across ecommerce platforms and services to make reviews more powerful.

• Connect with Shopify, WooCommerce, and WordPress
• Link reviews with Google and Facebook

Pricing: Free plan available. Paid plan starts at $9/month

Rating: 4.8/5

Affordable alternative to Reviews.io

WiserReview helps you collect, manage, and display reviews without high costs.

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2. SurveySparrow

SurveySparrow is an omnichannel survey and experience management platform that helps teams collect feedback, analyze engagement, and turn insights into automated workflows and reports. It works equally well for customer, product, and employee feedback, with conversational surveys and strong analytics that make data easy to act on.

Main Features

• Very easy to set up, with an intuitive interface and minimal learning curve.
  
• Highly customizable templates and question types for CSAT, NPS, CES, and employee engagement.
  
• Suitable for startups and enterprises alike, thanks to scalable plans and flexible responses/usage limits.
  
• Powerful dashboards, filters, and sentiment analysis make data visualization and reporting a core strength.
  
• Generous free trial and freemium options so teams can explore advanced features before upgrading.

Integrates well with

• Google Drive
  
• Slack
  
• MS Excel
  
• Gmail
  
• Trello
  
• WordPress
  
• Mailchimp
  
• Salesforce
  
• HubSpot CRM
  
• Zapier

Pricing: Starts at ~$19 per user/month (billed annually), with multiple tiers for CX, NPS, and 360° feedback use cases.

Rating: 4.7/5

3. Reputation.com

Reputation.com is a complete platform focused on online reputation management for larger businesses and enterprises.

It goes beyond review collection by offering tools for surveys, business listings, social media monitoring, and customer experience insights.

With its advanced reporting and AI-powered analysis, it helps companies handle reviews from multiple sources while also improving customer engagement.

Main Features

• Collect and manage reviews across multiple platforms
• Business listings and social media monitoring
• Advanced reporting and insights dashboards
• Survey tools for customer feedback
• AI-driven sentiment analysis

Pros

• ◆ Complete platform for reputation management
• ◆ Useful for multi-location and enterprise brands
• ◆ Strong analytics and insights

Cons

• ◆ Expensive for small businesses
• ◆ The interface can feel complex for new users

Pricing: Custom, higher-end

Rating: 4.6/5

4. TrueReview

TrueReview is a review collection tool designed for small businesses and service providers. It focuses on making review requests simple through SMS and email campaigns.

The platform integrates with Google and Facebook, so feedback appears where customers are most active.

TrueReview also offers automation, reminders, and reporting, which makes it easy to boost response rates and improve credibility.

Main Features

• Collect reviews via SMS and email campaigns
• Integration with Google and Facebook reviews
• Automated reminders to increase responses
• Reporting dashboard for customer insights
• Tools to send personalized messages

Pros

• ◆ Easy to use for small teams
• ◆ Affordable pricing with simple plans
• ◆ Effective at boosting review volume quickly

Cons

• ◆ Limited customization for widgets
• ◆ Lacks advanced features for ecommerce

Pricing: Starts at $29/month

Rating: 4.4/5

Affordable alternative to Reviews.io

WiserReview helps you collect, manage, and display reviews without high costs.

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5. Birdeye

Birdeye is a review management platform built for growing businesses and enterprises.

It allows brands to collect reviews across Google, Facebook, and other sites while also offering messaging, surveys, and listings management.

Birdeye’s strong support and integrations make it ideal for service companies and multi-location brands that want more than basic review collection.

Main Features

• Collect reviews across multiple platforms
• Messaging and chat tools for direct engagement
• Business listings and surveys
• Review monitoring with alerts
• Insights and reporting dashboards

Pros

• ◆ Great for multi-location and enterprise businesses
• ◆ Wide set of features beyond reviews
• ◆ Reliable customer support

Cons

• ◆ Higher pricing compared to smaller tools
• ◆ It may be too complex for small businesses

Pricing: Its pricing starts from $299/month

Also check: The #1 Birdeye Alternative | Save 90% on Pricing

Rating: 4.7/5

6. Trustpilot

Trustpilot is one of the most recognized names in online reviews, but it often comes with higher pricing.

It offers businesses a way to collect and display reviews, build trust scores, and increase visibility in search results.

Trustpilot provides widgets to display reviews, supports integrations with ecommerce platforms, and allows businesses to respond to feedback.

Main Features

• Collect reviews through invites and reminders
• TrustBox widgets for websites
• Build and display trust scores
• Respond to reviews directly
• Integrations with ecommerce and marketing platforms

Pros

• ◆ Strong global brand recognition
• ◆ Helpful for improving search visibility
• ◆ Simple tools for review invites and responses

Cons

• ◆ Expensive plans for small businesses
• ◆ Concerns about limited control and fake reviews

Pricing: Starts at $225/month

Rating: 4.2/5

7. Feefo

Feefo is known for verified customer feedback and works well for both ecommerce and service-based companies.

It focuses on collecting authentic reviews with automated requests while offering clear reporting tools to track trends.

Feefo also provides customizable widgets to display reviews and supports integrations with ecommerce and CRM platforms.

Main Features

• Sends review invites directly after a purchase or service
• Automated review requests via email and SMS
• Customizable widgets for displaying reviews
• Offers transparent reporting to spot customer trends
• Ecommerce and CRM integrations

Pros

• ◆ Trusted for authentic, verified reviews
• ◆ Easy to use for both small and large businesses
• ◆ Good analytics and reporting features

Cons

• ◆ Pricing can feel high for startups
• ◆ Some advanced tools are locked in higher plans

Pricing: Starts at $99/month

Rating: 4.5/5

Affordable alternative to Reviews.io

WiserReview helps you collect, manage, and display reviews without high costs.

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How to choose the right Reviews.io alternatives

The right alternative depends on your business needs, budget, and goals.

Here are some main points to choosing the right alternative.

➔ Focus on budget fit

Reviews are not a one-time task but an ongoing process. A platform should fit your budget long term without forcing you into expensive plans too quickly. Look for affordable tools that include essentials like review collection, widgets, and reporting in the base plan.

➔ Look at the review variety

Shoppers expect more than text reviews when making decisions.

The best tools support photo reviews, video reviews, and testimonials so you can display customer reviews in richer formats. This variety adds stronger social proof and improves conversion rates.

➔ Test ease of use

Your team should not struggle with setup or daily use. A clean dashboard, clear review management, and customizable widgets make the platform easier to navigate.

Simple workflows save time and improve customer engagement.

➔ Response support

Support quality can make or break your experience. Platforms that provide premium support or faster response times help you handle customer feedback smoothly.

This is especially important when importing existing reviews or managing feedback across multiple sources.

➔ Plan for future growth

Choose a review app that can scale as your business grows.

The right platform will connect with ecommerce platforms, collect reviews from various sources, and offer insights that guide long-term sales and reputation growth.

Conclusion

Reviews.io is widely known, but its higher pricing and limits make many businesses explore other options.

Companies today want review tools that are easy to use, cost-friendly, and flexible enough to grow with them.

The alternatives in this guide give businesses that choice. Some focus on simple and affordable review collection, while others add advanced features like AI moderation, smart display options, or multi-location support.

Each option has its own strengths, so you can pick what truly matches your goals.