5 min 
ReviewInc is a review management platform, but its pricing can be high for many businesses.
Companies seeking affordable solutions require alternatives that still offer review management and online reputation services.
The best ReviewInc alternatives help small businesses, multi-location businesses, and e-commerce platforms collect reviews, respond to customers, and manage ratings across multiple platforms, such as Google and Facebook.
This guide lists the nine best ReviewInc alternatives that deliver reputation management, review collection, and customer engagement without breaking your budget.
Let’s explore!
| Features | WiserReview (Best pick) | ReviewInc |
|---|---|---|
| Free plan | Yes | No |
| Pricing | Start at just $9/month | Not publicly available |
| Collect reviews | Text, photo, and video reviews. Import from Google, Facebook, and other sites. Verified buyer tags. | Text reviews and ratings. Limited support for photo/video. Less flexible imports. |
| Automate requests | Email, SMS, WhatsApp, and QR codes. Follow-ups and incentives (coupons, rewards). | Email automation. SMS add-on. No built-in incentive system. |
| Moderate reviews | Spam filters, profanity block, manual approval/rejection, and alerts for low ratings. | Basic moderation tools. Focus on monitoring sentiment. Limited approval control. |
| Display reviews | Widgets: carousel, wall, badges, snippets. Schema markup for Google stars. | Limited display options. Basic schema support. |
| Integrations | Shopify, WooCommerce, BigCommerce, WordPress, Wix, Webflow, Google, Facebook. | Works with some CRMs and review sites. Few direct eCommerce integrations. |
| Ease of use | Simple, user-friendly dashboard | More complex |
Why do businesses look for ReviewInc alternatives?
Businesses look for ReviewInc alternatives mainly because of cost, limited features, and integration needs.
1. Pricing issue
Small businesses often work with tight budgets.
ReviewInc’s pricing can feel high compared to other review management platforms.
Owners want affordable services that still let them collect reviews, build customer trust, and improve sales without overspending.
2. Limited features
Modern companies need more than just basic online reviews.
They want options like automation for request reviews and user-generated content, such as photo feedback, that provide insights into customer satisfaction.
When these features are missing, businesses start comparing ReviewInc with competitors that cover a broader range.
3. Integration options
Online businesses and ecommerce platforms run on many tools at once.
They expect their review software to connect smoothly with Google, Facebook, and other marketing or sales platforms.
If ReviewInc doesn’t integrate easily, companies look for solutions that save time and keep all reviews and feedback in one place.
4. Scaling for growth
Multi-location businesses and larger brands need the ability to manage reviews across different sites and services.
They want reputation management software that can handle feedback from multiple platforms while keeping the process simple for employees.
Now let’s get into one by one to each tool ranked based on their features, human customer support, price, and AI features.
1. WiserReview -#1 Reviewinc alternative
WiserReview is the leading alternative to ReviewInc for businesses that want affordable and effective review management.
It helps businesses collect reviews, manage reviews, and display reviews to build trust.
With its wide range of features and simple setup, WiserReview is a reputation management platform built to improve customer satisfaction and increase sales.
Collect reviews
Collecting reviews in multiple formats helps your store show real customer voices.
WiserReview lets customers share feedback on your site and also keeps value from reviews gathered on other platforms.
- Gather text, photo, and video reviews directly from customers
- Import existing reviews from Google or Facebook
- Add verified buyer tags to highlight authentic feedback
- Use simple forms so customers can leave reviews anytime
Automate reviews
Automation makes it easy to keep reviews coming in without extra effort.
WiserReview sends the proper request at the right time and follows up only when needed.
- Trigger email or SMS requests after purchase or delivery
- Schedule reminders if a customer has not replied
- Add incentives like coupons or gift cards when allowed
- Share review links by QR code, WhatsApp, or unique URLs
Moderate reviews
Keep your review section clean and safe.
WiserReview gives you complete control before anything goes live.
- Queue for approval or rejection with one click
- Filters for spam, profanity, and duplicate content
- Instant alerts for low ratings so you can respond fast
- Redact personal data to meet policy and compliance needs
Display reviews
Show reviews where they help shoppers decide.
WiserReview widgets fit your brand and load fast on any device.
- Place carousels, grids, badges, or a full review wall on your site
- Add product page snippets with stars and key quotes
- Use schema markup so stars can appear in Google results
- Filter what shows by tag, rating, or media type
Pros - ◆ Easy to set up and use, even for small businesses
- ◆ Strong customer relationship with photo reviews and video testimonials
- ◆ Supports review collection across multiple platforms
- ◆ AI tools help respond to reviews and manage online reputation
- ◆ Works well for both single and multi-location businesses
Cons - ◆ Requires a WiserReview account to activate<br>
- ◆ Advanced AI features are included only in premium plans
Pricing: Start with the free plan, paid plans start at just $9/month
Rating: 4.8
2. Birdeye
Birdeye is one of the most popular review management platforms and a strong alternative to ReviewInc.
It is built for companies that want to improve customer activity, collect reviews across multiple platforms, and analyze feedback.
Birdeye is widely used by healthcare providers, local businesses, and multi-location brands because it combines review collection with marketing and communication tools.
Main Features
- Collect reviews from Google, Facebook, and 150+ review sites
- Automated email and SMS review requests
- Centralized review management dashboard
- Messaging features to engage directly with customers
- AI-based insights for customer satisfaction and loyalty
- Integration options with CRM, eCommerce platforms, and business tools
Pros - ◆ Covers a wide range of review sites
- ◆ Good for multi-location businesses
- ◆ Real-time alerts help manage online reputation quickly
- ◆ Easy to track customer feedback and ratings
- ◆ Strong communication tools for customer connection
Cons - ◆ Pricing is on the higher side for small businesses
- ◆ Some advanced features are available only in premium plans
- ◆ The interface can feel complex for first-time users
- ◆ SMS review requests may add extra cost
- ◆ It can be overwhelming for businesses that only need basic review collection
Pricing: Custom pricing (depends on business size and needs)
Rating: 4.5/5
3. Podium
Podium is another strong ReviewInc alternative, especially for small businesses and local service providers.
It focuses on improving customer interactions through text messaging, making it easy to collect reviews, manage feedback, and increase sales.
Podium also helps businesses improve customer satisfaction by combining review management with payments, messaging, and engagement tools.
Main Features
- Collect reviews directly through SMS requests
- Messaging platform to engage with customers in real time
- Central dashboard to manage reviews and customer conversations
- Integration with CRM, marketing, and eCommerce platforms
- Reputation monitoring with instant alerts for new reviews
- Tools to boost customer engagement and loyalty
Pros - ◆ Very effective for local businesses and service providers
- ◆ Simple and fast review collection through text messaging
- ◆ Helps build trust and loyalty with real-time conversations
- ◆ The payments feature adds extra convenience for small businesses
- ◆ Strong reputation management and monitoring tools
Cons - ◆ Pricing is higher compared to some alternatives
- ◆ Features like payments may not be needed by all businesses
- ◆ Works best in regions where SMS marketing is strong
- ◆ Limited support for video or advanced review formats
- ◆ Some learning curve for setup and integrations
Pricing: Starts at $249/month
Rating: 4.4/5
4. Reputation.com
Reputation.com is a well-known reputation management platform and a solid alternative to ReviewInc.
It is built for larger companies, healthcare organizations, and multi-location businesses that need advanced review management and analytics.
Reputation.com helps businesses collect reviews, respond to customer feedback, and monitor their online presence across multiple platforms.
Main Features
- Collect and manage reviews from Google, Facebook, and other review sites
- Automated review request emails and SMS campaigns
- Reputation monitoring with detailed sentiment analysis
- Integration options with CRM, marketing, and eCommerce platforms
- Reporting and analytics to measure customer satisfaction and performance
Pros - ◆ Strong analytics and reporting features
- ◆ Good for large companies and healthcare brands
- ◆ Centralized tools for multi-location businesses
- ◆ Real-time monitoring of online reputation
- ◆ Helps build trust by improving customer feedback management
Cons - ◆ Pricing is higher than that of many small business tools
- ◆ Some features may be complex for smaller companies
- ◆ Setup and onboarding can take time
- ◆ Customization options may require enterprise plans
- ◆ Not the best fit for very small businesses or startups
Pricing: Custom pricing (enterprise-level plans)
Rating: 4.3/5
5. Trustpilot
Trustpilot is one of the most recognized review sites for businesses that want to build customer trust through verified online reviews.
It is widely used by eCommerce platforms, SaaS companies, and brands that want to improve visibility in search results while managing reputation across multiple platforms.
Main Features
- Public review site with strong domain authority
- Collect customer reviews through direct links and invitations
- Customizable review request emails
- Integration with eCommerce platforms, CRMs, and marketing tools
- Widgets to display reviews on websites and product pages
- Reputation management tools to respond to reviews quickly
Pros - ◆ Strong trust factor due to global recognition
- ◆ Good for eCommerce and SaaS businesses
- ◆ Helps increase sales through verified customer reviews
- ◆ Integrates with many business tools and platforms
- ◆ Boosts visibility in Google search results with ratings
Cons - ◆ The free plan has limited features
- ◆ Paid plans can be expensive for small businesses
- ◆ Some businesses face fake or unfair reviews
- ◆ Limited moderation control compared to other platforms
- ◆ Review collection mainly depends on the customer's willingness to leave reviews
Pricing: Free plan available; paid plans start at $250/month
Rating: 4.4/5
Affordable ReviewInc alternatives
Discover budget-friendly tools to collect reviews, improve online reputation, and boost customer trust.
6. NiceJob
NiceJob is a review management software built for small businesses that want simple tools to collect reviews and grow customer trust without spending too much time on setup.
Unlike ReviewInc, NiceJob focuses on ease of use and helps businesses improve sales through social proof and referrals.
It is popular among service businesses, local shops, and online stores because it automates review requests and makes sharing reviews on websites and social media very simple.
Main Features
- Automated review requests via email and SMS
- Social sharing tools to post reviews on Facebook and other platforms
- Customizable widgets to display reviews on your website
- Central dashboard to manage reviews
- Simple integration with CRM and eCommerce platforms
- Insights to track review growth and customer satisfaction
Pros - ◆ Easy setup with a clean interface
- ◆ Works well for small businesses and service providers
- ◆ Automation saves time on review collection
- ◆ Built-in referral program helps increase sales
- ◆ Affordable compared to many larger review platforms
Cons - ◆ Limited features for large enterprises
- ◆ Fewer advanced analytics than competitors
- ◆ Social sharing works best for certain industries
- ◆ Customization options are basic
- ◆ Some businesses may outgrow the platform as they expand
Pricing: Starts at $75/month
Rating: 4.5/5
7. ReviewTrackers
ReviewTrackers is another strong ReviewInc alternative that focuses on helping businesses listen to their customers and improve satisfaction.
It gathers online reviews from multiple platforms and puts them into one dashboard so companies can respond faster and manage their reputation with less effort.
ReviewTrackers is often chosen by businesses that want clear insights into customer ratings and trends.
Main Features
- Collect reviews from 100+ sites, including Google and Facebook
- Central dashboard for managing reviews across locations
- Automated email and SMS review requests
- Reporting tools to analyze ratings and customer sentiment
- Integration with CRMs, marketing, and eCommerce platforms
- Multi-location support for larger businesses
Pros - ◆ Easy-to-use interface for review management
- ◆ Strong reporting and analytics features
- ◆ Good for multi-location businesses
- ◆ Helps track feedback in real time
- ◆ Alerts make it easier to handle negative reviews
Cons - ◆ Pricing is higher for smaller businesses
- ◆ Lacks advanced display widgets compared to some competitors
- ◆ Limited customization of reports in lower plans
- ◆ Initial setup may take time for large accounts
- ◆ Some users report slower customer support
Pricing: Custom pricing (based on business needs)
Rating: 4.4/5
8. Yotpo
Yotpo is a popular ReviewInc alternative, especially for eCommerce platforms.
It combines review management with marketing tools that help online stores collect reviews, display ratings, and increase sales.
Many Shopify, WooCommerce, and BigCommerce users prefer Yotpo because it integrates directly with their store and makes it easy to use reviews as part of their marketing process.
Main Features
- Collect reviews, ratings, and user-generated content
- Widgets to display reviews on product and category pages
- Loyalty and referral program features
- Integration with Shopify, WooCommerce, BigCommerce, and other platforms
- Automated email and SMS review requests
- Analytics to measure customer satisfaction and engagement
Pros - ◆ Built specifically for eCommerce platforms Supports photo and video reviews
- ◆ Strong integration options with online stores
- ◆ Helps increase sales with loyalty and referral tools
- ◆ Customizable widgets to match website design
Cons - ◆ Pricing can be expensive for smaller businesses
- ◆ The free plan has limited features
- ◆ Setup may take time for new users
- ◆ Advanced features are locked behind higher plans
- ◆ It can feel overwhelming if only a basic review collection is needed
Pricing: Free plan available; paid plans start at $15/month
Rating: 4.5/5
9. Grade.us
Grade.us is a flexible alternative to ReviewInc that works well for agencies, consultants, and businesses managing reviews for multiple clients or locations.
It focuses on review collection, automation, and reporting, making it easier to grow customer trust and improve online reputation.
Main Features
- Automated review request campaigns via email and SMS
- Collect reviews on Google, Facebook, and 100+ review sites
- Widgets to display reviews on websites
- Reporting and analytics to track ratings and customer satisfaction
- Multi-location management for larger businesses
- Integration with marketing and CRM platforms
Pros - ◆ Strong white-label features for agencies
- ◆ Good for businesses with multiple locations
- ◆ Simple review collection process
- ◆ Customizable reports for insights and performance tracking
- ◆ Helps build customer trust with verified reviews
Cons - ◆ Pricing is higher compared to small business tools
- ◆ Features can be more than needed for single-location businesses
- ◆ Limited customization in lower-tier plans
- ◆ Dashboard can feel outdated compared to newer tools
- ◆ Some learning curve for advanced features
Pricing: Starts at $110/month
Rating: 4.3/5
How to choose the best Reviewinc alternatives for your business
Picking the right ReviewInc alternative is not only about features but also about how well the platform fits your business process.
Every company has different needs, and a small shop, a healthcare provider, or an eCommerce brand will each value different tools. To make the right choice, focus on a few clear points.
Business type: Small businesses may need simple review collection, while larger companies may want advanced analytics and multi-location management.
Integration options: eCommerce platforms should look for tools that connect with Shopify, WooCommerce, or BigCommerce.
Customer channels: If most reviews come from Google or Facebook, choose software that makes it easy to collect and respond on those sites.
Budget and scalability: Some reputation management platforms start with affordable plans for startups, while others focus on enterprise pricing with more insights.
Ease of use: A good review management platform should save time, not create extra work. Look for clear dashboards, quick setup, and responsive support.
By weighing these points, you can compare ReviewInc with other tools and choose the one that improves customer trust, supports customer engagement, and helps your business grow.
Conclusion
ReviewInc is a solid tool, but many businesses want more flexible pricing, better integration options, and features that fit their industry.
The alternatives we covered offer different strengths; some focus on customer feedback automation, others on online reputation tracking or user-generated content.
When comparing these review management platforms, focus on what matters most for your company:
- Small businesses may look for simple review collection and lower pricing.
- Multi-location businesses need centralized dashboards and reputation monitoring.
- eCommerce platforms benefit from display widgets, schema support, and sales-focused insights.
Choosing the right software helps you manage customer reviews more effectively, improve customer satisfaction, and build stronger trust with your audience.
Frequently asked questions
Many businesses look for alternatives when they need lower pricing, easier integrations with eCommerce platforms, or features like SMS marketing, review display widgets, or advanced reporting that ReviewInc may not provide.
WiserReview is an excellent option for small businesses, offering affordable plans, simple review collection, and automation tools that save time while enhancing customer trust.
Yes. Platforms like WiserReview, Reputation.com, Birdeye, and ReviewTrackers offer dashboards that enable multi-location businesses to manage online reviews, ratings, and customer feedback across all sites in one centralized location.
Many alternatives integrate with Shopify, WooCommerce, and BigCommerce. Tools like Yotpo and WiserReview are powerful for online stores because they include review display widgets and schema markup.
These platforms help collect authentic feedback, respond quickly to negative reviews, and display positive reviews on websites and social media. This improves online reputation, builds customer loyalty, and supports sales growth.
Krunal
