6 min 
Reviews.io is a popular review platform, but many businesses find the pricing high and the features limiting.
Companies need affordable tools that make review collection simple and help them display customer reviews with ease.
Brands also look for flexible review widgets, support for text, photo, and video reviews, and ways to import existing reviews from multiple sources.
A good alternative should improve online reputation, boost customer engagement, and fit different business needs without stretching the budget.
This guide covers the best Reviews.io alternatives that give you more flexibility, better features, and fair pricing to help your business grow.
| Features | WiserReview (Best pick) | Reviews.io |
|---|---|---|
| Free plan | Yes | No |
| Pricing | Start at just $9/month | Start at $29/month |
| Photo & Video review support | Photo and video reviews are included in lower plans. | Available in higher plans. |
| Display with a widget | Offers widgets like popups, sliders, and floating bars that are easy to use. | Provides many widget layouts with more customization for websites. |
| Review collection | Sends automated review invites after orders through email and SMS. | Collects reviews with automated invites via email and SMS, plus dynamic links. |
| Import existing reviews | Simple tools to import reviews from other sources. | Allows importing reviews and offers API options for integrations. |
| Ease of setup & control | Quick setup, simple dashboard, easy for non-technical users. | Setup can feel complex and may need technical help. |
| Integrations | Works with Shopify, WooCommerce, WordPress, and other ecommerce platforms. | mmerce platforms, APIs, and marketing tools. |
Why look for Reviews.io alternatives?
High pricing
Reviews.io becomes costly once you move beyond the basic plan. Many small businesses and growing brands feel the cost does not match the value.
Affordable pricing matters because review collection is an ongoing need, not a one-time task.
The Essentials plan starts at $29/month with 300 invites, but core features are limited.
Limited flexibility
Customizing review widgets and changing how feedback appears can feel restrictive. Companies often want more options to match their website design and customer journey.
A platform with more flexibility helps brands adjust reviews to fit their business needs.
Review types
Modern shoppers look for photo reviews, visual reviews, and detailed text reviews before making a purchase.
When a platform limits these formats or keeps them locked behind higher plans, businesses miss opportunities to boost social proof and improve conversion rates.
Customer support
Fast and reliable support is important when handling reviews. Some businesses report slow response times or blocked features unless they upgrade to a higher plan.
Better support gives brands the confidence to collect, manage, and respond to customer feedback smoothly.
We’ll now go through each alternative to compare its features, support, pricing, and AI options.
1. WiserReview – #1 Reviews.io alternatives
WiserReview is the best Reviews.io alternative. It offers affordable pricing, strong human support, and useful tools without forcing upgrades to expensive plans.
It helps businesses collect reviews easily, automate requests, and keep feedback organized in one place.
Brands also value the quick support, which makes it easier to respond to customers and protect their online reputation.
With a smart widget for displaying reviews and simple automation, WiserReview fits all businesses.
For businesses that feel Reviews.io is too costly or restrictive, WiserReview provides a more practical and budget-friendly option.
1. Collect reviews
WiserReview makes it easy for businesses to gather reviews from real customers. It offers flexible options so brands can collect feedback in ways that fit their customer journey.
- Collect reviews through email, SMS, or direct links
- Import existing reviews from other platforms
- Request text, photo, and video reviews
2. Automate reviews
Automation saves time and ensures reviews keep coming in. WiserReview sends invites automatically, helping businesses maintain a steady flow of customer feedback.
- Send review requests on schedule
- Trigger reminders to increase responses
- Reduce manual work with automated invites
3. Moderate reviews
Managing feedback is simple with built-in moderation tools. Businesses can filter reviews, control what appears, and keep the focus on real customer experiences.
- Review and approve feedback before publishing
- Filter out spam or irrelevant submissions
- Highlight authentic reviews for credibility
4. Display reviews
WiserReview offers multiple ways to showcase reviews on your site. Displaying fresh feedback builds trust and gives shoppers the confidence to buy.
- Show reviews using widgets like sliders, carousels, or pop-ups
- Highlight recent reviews on product or service pages
- Share customer stories across social media and email
5. Better support
Effective support helps businesses maximize the benefits of their review platform. WiserReview provides quick and helpful guidance when it matters most.
- Fast responses from the support team
- Step-by-step help during setup
- Ongoing assistance to improve results
6. Platform integration
Integrations connect reviews with the tools businesses already use. WiserReview works across ecommerce platforms and services to make reviews more powerful.
- Connect with Shopify, WooCommerce, and WordPress
- Link reviews with Google and Facebook
Pricing: Free plan available. Paid plan starts at $9/month
Rating: 4.8/5
2. Wiremo
Wiremo is a product review app built for ecommerce brands that want simple review collection and display tools at a lower cost.
It allows businesses to collect customer feedback through email, SMS, and on-site requests.
Wiremo also supports photo reviews, Q&A, and customizable widgets to display reviews in different formats.
Its integration with Shopify, WooCommerce, and Squarespace makes it accessible for small and mid-sized brands.
Main Features
- Collect reviews via email, SMS, and on-site forms
- Customizable review widgets for websites
- Support for text, photo, and video reviews
- Q&A and testimonial features for products
- Integrations with major ecommerce platforms
Pros - ◆ Affordable pricing compared to bigger review tools
- ◆ Easy setup for ecommerce websites
- ◆ Automation helps save time on review collection
Cons - ◆ Limited advanced analytics<br>
- ◆ Some features are only available on higher plans
Pricing: Starts at $19.99/month
Rating: 4.5/5
3. Reputation.com
Reputation.com is a complete platform focused on online reputation management for larger businesses and enterprises.
It goes beyond review collection by offering tools for surveys, business listings, social media monitoring, and customer experience insights.
With its advanced reporting and AI-powered analysis, it helps companies handle reviews from multiple sources while also improving customer engagement.
Main Features
- Collect and manage reviews across multiple platforms
- Business listings and social media monitoring
- Advanced reporting and insights dashboards
- Survey tools for customer feedback
- AI-driven sentiment analysis
Pros - ◆ Complete platform for reputation management
- ◆ Useful for multi-location and enterprise brands
- ◆ Strong analytics and insights
Cons - ◆ Expensive for small businesses<br>
- ◆ The interface can feel complex for new users
Pricing: Custom, higher-end
Rating: 4.6/5
4. TrueReview
TrueReview is a review collection tool designed for small businesses and service providers. It focuses on making review requests simple through SMS and email campaigns.
The platform integrates with Google and Facebook, so feedback appears where customers are most active.
TrueReview also offers automation, reminders, and reporting, which makes it easy to boost response rates and improve credibility.
Main Features
- Collect reviews via SMS and email campaigns
- Integration with Google and Facebook reviews
- Automated reminders to increase responses
- Reporting dashboard for customer insights
- Tools to send personalized messages
Pros - ◆ Easy to use for small teams
- ◆ Affordable pricing with simple plans
- ◆ Effective at boosting review volume quickly
Cons - ◆ Limited customization for widgets<br>
- ◆ Lacks advanced features for ecommerce
Pricing: Starts at $29/month
Rating: 4.4/5
5. Birdeye
Birdeye is a review management platform built for growing businesses and enterprises.
It allows brands to collect reviews across Google, Facebook, and other sites while also offering messaging, surveys, and listings management.
Birdeye’s strong support and integrations make it ideal for service companies and multi-location brands that want more than basic review collection.
Main Features
- Collect reviews across multiple platforms
- Messaging and chat tools for direct engagement
- Business listings and surveys
- Review monitoring with alerts
- Insights and reporting dashboards
Pros - ◆ Great for multi-location and enterprise businesses
- ◆ Wide set of features beyond reviews
- ◆ Reliable customer support
Cons - ◆ Higher pricing compared to smaller tools<br>
- ◆ It may be too complex for small businesses
Pricing: Starts at $299/month
Rating: 4.7/5
6. Trustpilot
Trustpilot is one of the most recognized names in online reviews, but it often comes with higher pricing.
It offers businesses a way to collect and display reviews, build trust scores, and increase visibility in search results.
Trustpilot provides widgets to display reviews, supports integrations with ecommerce platforms, and allows businesses to respond to feedback.
Main Features
- Collect reviews through invites and reminders
- TrustBox widgets for websites
- Build and display trust scores
- Respond to reviews directly
- Integrations with ecommerce and marketing platforms
Pros - ◆ Strong global brand recognition
- ◆ Helpful for improving search visibility
- ◆ Simple tools for review invites and responses
Cons - ◆ Expensive plans for small businesses<br>
- ◆ Concerns about limited control and fake reviews
Pricing: Starts at $225/month
Rating: 4.2/5
7. Feefo
Feefo is known for verified customer feedback and works well for both ecommerce and service-based companies.
It focuses on collecting authentic reviews with automated requests while offering clear reporting tools to track trends.
Feefo also provides customizable widgets to display reviews and supports integrations with ecommerce and CRM platforms.
Main Features
- Sends review invites directly after a purchase or service
- Automated review requests via email and SMS
- Customizable widgets for displaying reviews
- Offers transparent reporting to spot customer trends
- Ecommerce and CRM integrations
Pros - ◆ Trusted for authentic, verified reviews
- ◆ Easy to use for both small and large businesses
- ◆ Good analytics and reporting features
Cons - ◆ Pricing can feel high for startups<br>
- ◆ Some advanced tools are locked in higher plans
Pricing: Starts at $99/month
Rating: 4.5/5
How to choose the right Reviews.io alternatives
The right alternative depends on your business needs, budget, and goals.
Here are some main points to choosing the right alternative.
➔ Focus on budget fit
Reviews are not a one-time task but an ongoing process. A platform should fit your budget long term without forcing you into expensive plans too quickly. Look for affordable tools that include essentials like review collection, widgets, and reporting in the base plan.
➔ Look at the review variety
Shoppers expect more than text reviews when making decisions.
The best tools support photo reviews, video reviews, and testimonials so you can display customer reviews in richer formats. This variety adds stronger social proof and improves conversion rates.
➔ Test ease of use
Your team should not struggle with setup or daily use. A clean dashboard, clear review management, and customizable widgets make the platform easier to navigate.
Simple workflows save time and improve customer engagement.
➔ Response support
Support quality can make or break your experience. Platforms that provide premium support or faster response times help you handle customer feedback smoothly.
This is especially important when importing existing reviews or managing feedback across multiple sources.
➔ Plan for future growth
Choose a review app that can scale as your business grows.
The right platform will connect with ecommerce platforms, collect reviews from various sources, and offer insights that guide long-term sales and reputation growth.
Conclusion
Reviews.io is widely known, but its higher pricing and limits make many businesses explore other options.
Companies today want review tools that are easy to use, cost-friendly, and flexible enough to grow with them.
The alternatives in this guide give businesses that choice. Some focus on simple and affordable review collection, while others add advanced features like AI moderation, smart display options, or multi-location support.
Each option has its own strengths, so you can pick what truly matches your goals.
Frequently asked questions
Many find Reviews.io too costly for long-term use. Others want more flexibility, better support, and features like photo or video reviews that may be limited in lower plans.
Focus on pricing, ease of use, review variety (text, photo, video), customizable widgets, and integrations with ecommerce platforms. These make reviews more useful and effective.
Tools like WiserReview are budget-friendly and simple to set up, making them popular choices for small shops and service providers.
WiserReview, Birdeye, and Reputation.com are strong for enterprises. They offer advanced reporting, multi-location management, and customer experience tools alongside review collection.
Yes, many alternatives allow you to import existing reviews from Google, Facebook, or other platforms. This helps you keep your history while adding new feedback.
Krunal
