Yotpo vs Feefo vs WiserReview (Honest Comparison)

A clear comparison of Yotpo, Feefo, and WiserReview with key features, pricing, and the best fit for ecommerce stores.

User Written By Krunal
Nov 22, 2025
Time 3 min
Get the Best Review Software

Picking the right review tool is hard. WiserReview, Yotpo, and Feefo all offer different features and pricing. Many business owners aren’t sure which one is the right fit.

Yotpo starts at around $15/month. It offers basic review features, and gets expensive fast.

Feefo starts at £149/month and goes up to more. It focuses on verified reviews and surveys, but it’s better for larger companies.

WiserReview starts at $9/month. It gives you photo and video reviews, clean display widgets, and fast setup without any contracts.

This comparison shows what WiserReview, Yotpo, and Feefo offer. It covers key features, pricing, and who each one works best for, so you can make a clear choice without guessing.

WiserReview vs Yotpo vs Feefo Side-by-Side Comparison

Feature WiserReview Yotpo Feefo
Starting Price Start with the free plan, paid plans start at just $9/month Starts at $15/month Starts at £149 /month
Review Types Text, photo, video Text, photo, video Verified text reviews (photo/video in higher plans)
Display Options Popups, sliders, badges, carousels On-site widgets, review carousels, social proof bars Widgets, badges, SEO-rich snippets
Moderation Tools Filters, tagging, pin/hide reviews Built-in moderation tools Fraud detection, manual moderation
Marketing Tools Coupons, auto-invites, social share Loyalty programs, referrals, SMS & email marketing Feedback requests, review campaigns, survey tools
Integrations Shopify, WooCommerce, Klaviyo, API Shopify, BigCommerce, Klaviyo, SMS, email tools Shopify, HubSpot, Google, Salesforce, APIs
Ease of Setup Setup in under 10 minutes, no code Takes time, some features need support setup Guided setup, but may need help on advanced features
Free Plan Yes No (Free only for very limited Shopify orders) No free plan
Best For Small to mid-size businesses Larger eCommerce brands with full marketing teams Mid to large businesses focused on verified reviews
Rating (2025) 4.8/5 4.4/5 4.5/5

What is WiserReview?

WiserReview

WiserReview is made for stores that want to collect and show reviews fast without long setup or high costs. It gives you the core features like photo/video reviews, clean widgets, and automation at a price that makes sense for small and growing businesses.

It works with platforms like Shopify, WooCommerce, and WordPress. You don’t need any technical skills to set it up. Everything is ready to go, and you can start showing real customer reviews in just a few minutes.

Key Features:

  • Collect reviews with star ratings, photos, and videos.
  • Show reviews using carousels, popups, badges, and floating bars.
  • Send automatic review requests after orders.
  • Tag and filter reviews for better control.
  • Pin top reviews or hide the ones you don’t want to show.
  • Share reviews on social media.
  • Works with Shopify, WooCommerce, Klaviyo, and more.
  • Free plan available.

Pricing: Free plan available, Pro plan starts at $9/month

Rating: 4.8/5

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What is Yotpo?

Yotpo

Yotpo is made for eCommerce brands that want more than just reviews. It offers tools for loyalty programs, referrals, SMS campaigns, and user-generated content. Many large Shopify Plus stores use Yotpo because it keeps everything in one system.

However, it’s not budget-friendly for small stores, which is why many of them later look for a Yotpo alternative as pricing increases with traffic and feature needs.

Yotpo also supports review syndication across retail partners and Google Shopping integration, which helps brands reach more shoppers. But many advanced features like video reviews, ad placements, and in-depth analytics are locked behind higher-tier plans.

Main Features:

Pros Icon Pros
  • Combines reviews, loyalty, and marketing.
  • Trusted by top eCommerce brands.
  • Syncs reviews across platforms.
Cons Icon Cons
  • High cost for full feature access.
  • Limited support in entry plans.
  • Requires time and team to manage setup.

Pricing: Starts at $15/month

Rating: 4.7/5

Also Read: Yotpo pricing: How much does It really cost?

What is Feefo?

Feefo

Feefo focuses on gathering verified reviews tied to real purchases. It’s trusted by service providers, financial brands, and larger retail businesses. Feefo is known for its fraud protection and strong moderation controls, which help protect brand reputation.

Feefo gives you customer insight tools like CSAT, NPS, and feedback surveys. You can also create custom feedback forms and dashboards to track service and product ratings. Its review widgets are SEO-friendly and help boost Google visibility, especially when combined with Google Seller Ratings.

However, Feefo is less flexible for small eCommerce stores and doesn’t support some review types (like floating popups or sliders) without custom work.

Main Features:

  • Verified purchase-based review collection.
  • Feedback surveys and insights tools.
  • Google Seller Ratings and SEO display widgets.
  • Email and SMS invites.
  • Industry-specific templates (finance, travel, retail).
Pros Icon Pros
  • Focus on review authenticity and trust.
  • Useful for service-based and enterprise companies.
  • Detailed insights and survey tools.
Cons Icon Cons
  • No free plan or low-cost options.
  • UI feels outdated for eCommerce teams.
  • UI feels outdated for eCommerce teams.

Pricing: Starts at £149 /month

Rating: 4.8/5

Which one to choose?

If you run a big brand with a full marketing team and budget, Yotpo gives you more than just reviews. It helps with loyalty, referrals, and SMS, but it comes at a high cost. Most small stores don’t use all its features, and setup takes time.

Feefo works well for service-based businesses that need verified reviews and surveys. It’s a solid option if your focus is reputation and compliance. But its design feels dated, and it’s less flexible for growing eCommerce stores.

If you want a simple, affordable, and fast way to collect and show photo or video reviews, WiserReview is your best choice. It works right away, doesn’t need coding, and starts at just $9.95/month. It’s made for store owners who want results without the hassle or cost.

For most small to mid-size businesses, WiserReview checks all the boxes.

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Conclusion

Choosing a review tool comes down to what your business really needs. Yotpo gives you a full marketing suite, but it’s expensive and better suited for large teams. Feefo focuses on verified reviews and strong moderation, but it’s more useful for service industries or big companies.

WiserReview, on the other hand, keeps it simple. It gives you photo and video reviews, useful display widgets, and automation at a small-business-friendly price. You don’t need a developer, and you don’t get locked into contracts.

If you want to start fast, keep costs low, and still build trust through real reviews, WiserReview is the smart pick.

Frequently asked questions

WiserReview offers all core features like photo/video reviews, clean display widgets, and automation starting at just $9.95/month. It’s built for small to mid-size businesses that want results without high costs or long setup.

Yes, WiserReview works smoothly with Shopify, WooCommerce, and other platforms. You can collect and display reviews without needing a developer.

Yotpo includes extra tools like loyalty programs, referrals, and SMS campaigns. These features are useful for large stores but can be too much for smaller ones.

Feefo is best for service-based businesses that need verified reviews and customer surveys. It’s more focused on review authenticity and reporting.

Yes, WiserReview has a free plan to help you get started. You can upgrade anytime as your store grows.

Krunal

Article by

Krunal

Krunal Vaghasia is the founder of WiserReview and an eCommerce expert in review management and social proof. He helps brands build trust through fair, flexible, and customer-driven review systems. Read more.

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