WiserReview stores reviews along with their related product details.

To display reviews with product details, you must sync product data (name, URL, image, etc.) with WiserReview

Why product details are needed:

Whenever a new review is submitted through the Product Review Section Widget, the widget already contains the Product ID inside its HTML container (div tag).

When a user clicks the Write Review button, WiserReview captures that product ID and uses it to attach the review to the correct product record.
If a review form is opened through an email link, the product ID is passed in the query parameter (e.g., ?pid=12345).
In both cases, WiserReview uses the product ID to look up the product details that you synced earlier (name, URL, image, SKU, etc.) and saves the review linked with those details.

If product details are not available for the given ID, the system will not be able to associate the review with its product. we will consider that review is written for business, not for specific product/services.

So make sure your product data is synced.

Requirements

You need your Workspace ID (wsid) and API Key to send product data.

Find them here:

1. WSID – in your Workspace Settings → WSID section.
Your WSID is found in your WiserReview Settings.

Click the “Copy” button to copy your WSID to the clipboard.

2. API Key – in your Workspace Settings → API Key section.
Your API key is found in your WiserReview Settings.

Click the “Copy” button to copy your API key to the clipboard.

Authentication

This API uses two authentication parameters:

Parameter	Type	Passed In	Required	Description
`wsid`	string	Query Parameter	Yes	Your Workspace ID. Pass it in the URL as `?wsid={WSID}`
`x-wiserrw-api-key`	string	Request Header	Yes	Your API Key. Pass it as a header: `x-wiserrw-api-key: {API_KEY}`

Example:

POST https://api.wiserreview.com/api/productWebhook?wsid=YOUR_WORKSPACE_ID

Headers:
  Content-Type: application/json
  x-wiserrw-api-key: YOUR_API_KEY

API Endpoint

POST https://api.wiserreview.com/api/productWebhook?wsid={WSID}

Example Request

curl --location --globoff 'https://api.wiserreview.com/api/productWebhook?wsid={WSID}' 
--header 'Content-Type: application/json' 
--header 'x-wiserrw-api-key: {API_KEY}' 
--data '{
  "products": [
    {
      "pid": "1",
      "pn": "Product Name",
      "pu": "https://example.com/product",
      "piu": "https://example.com/image.jpg",
      "shp": "https://example.com",
      "arrsku": ["sku_1", "sku_2"],
      "wsid": "WSID",
      "barcode": "1234567890"
    },
    {
      "pid": "2",
      "pn": "Product Name",
      "pu": "https://example.com/product",
      "piu": "https://example.com/image.jpg",
      "shp": "https://example.com",
      "arrsku": ["sku_1", "sku_2"],
      "wsid": "WSID",
      "barcode": "1234567891"
    }
  ]
}'

Parameter Reference:

Field	Description
`pid`	Product ID (unique to your system)
`pn`	Product Name
`pu`	Product URL
`piu`	Product Image URL
`shp`	Your store/site base URL
`arrsku`	An array of product SKUs
`wsid`	Your WiserReview Workspace ID
`barcode`	Product barcode (optional) or GTIN value

Response Codes

Status Code	Status	Description
200	Success	Products synced successfully.
400	WSID is not valid	The Workspace ID passed in the query parameter is invalid or missing.
403	Forbidden	The API key is invalid or does not match the given workspace.
404	User Not Found	No user account found for the provided workspace credentials.
500	Internal Server Error	Something went wrong on the server. Try again or contact support.

Tips:

Send up to 100 products per request.
Use pagination for larger catalogs.
If you want to update existing product data, use the same Product ID and send new details. The existing record will be updated automatically.
Make sure data is valid JSON.
Test using Postman or your preferred HTTP client.
Keep product data updated whenever products are added, edited, or removed in your store.

Product Sync API at WiserReview