Overview of Product Reviews

Overview

The Product section in WiserNotify allows you to manage and view overall product-wise ratings.

Step 1. Accessing the Products Section :

  • Navigate to the Products tab (marked as 1 in the image) to see the overall product-wise rating.

Step 2. Searching for a Product :

  • Use the Search bar (marked as 2 in the image) to find a specific product by name.
  • You can enter the product name in the search bar to quickly locate it.

Step 3. Sorting Products :

  • Click on the Sort by dropdown menu (marked as 3 in the image) to sort products based on different criteria:
  • Product Name: Alphabetically by product name (A-Z or Z-A).
  • Average Rating: By the average rating of the products.
  • Publish Review: By the number of published reviews.
  • Unpublish Review: By the number of unpublished reviews.

Step 4. Filtering by Rating :

  • Use the Rating filter (marked as 4 in the second image) to filter products based on their ratings. You can select the desired star rating to display only those products that meet the criteria.

Step 5. Viewing Product Details :

  • Click on the Eye icon in the Action column (marked as 5 in the second image) to view detailed information about the product’s reviews.

1. Product Information :

  • Product Name : Displayed at the top, along with the product image.
  • Status : Shows whether the reviews for the product are Enabled or Disabled. You can toggle this status by clicking on the corresponding button.

2. Rating Breakdown :

  • Average Rating : Displayed prominently with stars indicating the average rating.
  • Review Count : The total number of reviews is shown below the average rating.
  • Detailed Rating Breakdown : A bar chart shows the distribution of ratings from 5 stars to 1 star, indicating how many reviews fall into each category.

3. Review Management :

  • Manage in Shopify : A button that links to the product’s review management page in Shopify.
  • Disable Reviews : Click this button to disable reviews for the product if needed.

4. Review Form Link :

  • Link: A specific link is provided to gather reviews for the product. This link can be copied and shared with customers.
  • Copy Link Button : Click this button to quickly copy the review form link to your clipboard.

5. Additional Information :

  • Forms Section: A link to explore more about review forms, providing further resources and information.

Viewing Product Details :

  • The products are listed with the following details:
  • Product Name : The name of the product.
  • Average Rating : The average rating of the product.
  • Publish Review : The number of published reviews for the product.
  • Unpublish Review : The number of unpublished reviews for the product.