5 Best Google review management services for businesses

Google reviews help people decide which businesses to trust. When customers see good reviews, they feel more confident about visiting or making a purchase. 

For businesses, reviews also improve search visibility and local ranking.

But managing reviews can take time. You need to ask for feedback, reply to customers, and keep track of what people say. 

This is where review management services help. They make it easier to collect reviews, respond more quickly, and maintain a strong reputation.

This guide lists the 5 best Google review management services that help businesses stay organized and build trust online.

Let’s get started!

Why do you need a Google review management service

Here are the main reasons every business should use a review management service:

1. Get higher local rankings

Google considers reviews when ranking local businesses. A steady flow of positive reviews signals that your business is active and trusted. 

Review management services help you collect more feedback and reply faster, which improves your local ranking over time.

According to BrightLocal, 81% of consumers use Google reviews to evaluate local businesses.

2. Improve customer perception

How you handle reviews shapes how people see your business. Quick, polite replies show that you care about feedback. 

Review tools help you track every comment and respond before small issues grow. This builds a more positive impression with both new and returning customers.

3. Build trust with potential customers

People often read reviews before making a decision to buy or visit. When they see honest feedback and professional replies, they feel more confident. 

Review management services help you maintain this trust by ensuring that no review goes unanswered.

4. Increase conversions

Good reviews lead to more clicks, calls, and visits. 

When your business shows strong ratings and timely responses, customers are more likely to choose you over others. 

Review management tools make it easier to earn and display those reviews, which directly boost conversions.

The 5 best Google review management services

Below are five trusted and proven Google review management services that help businesses improve their reputation and grow customer trust.

1. WiserReview

WiserReview is the best Google review management service. It helps businesses collect and manage Google reviews in one place. 

It reduces manual work by automating review requests, organizing feedback, and showing positive reviews where they matter most. 

It’s useful for local stores, service brands, and online businesses that want to build steady trust.

Here are the main features:

Collect Google reviews easily

WiserReview helps you collect reviews from real customers right after a purchase or visit. 

This keeps feedback fresh and increases the number of genuine responses. You can connect multiple channels so customers can choose what’s easiest for them.

• Send review requests by email, SMS, or WhatsApp.
• Use QR codes or shareable links for quick access.
• Collect text, photo, or video reviews to make feedback more authentic.
• Set up review forms that match your brand style and tone.

Automate reviews

Instead of manually asking for reviews, WiserReview automates the entire process. 

You can schedule when and how review requests go out, ensuring consistent engagement without extra work.

• Auto-send requests after order delivery or service completion.
• Remind customers who haven’t left a review after a set time.
• Adjust message timing based on customer behavior or order type.
• Manage all automation from a single dashboard for complete control.

Smart moderate

Not every review is helpful or relevant. WiserReview includes moderation tools that keep your public reviews clean and professional. 

You can filter, approve, or reject reviews based on your own rules.

• Filter out spam, duplicates, or incomplete feedback.
• Use keyword-based filters to block offensive or off-topic content.
• Choose between manual or auto-approval options.
• Display only genuine, high-quality reviews to new customers.

Display Google reviews

Good reviews only help when people see them. WiserReview makes it easy to display reviews across your website and marketing pages in a way that builds trust and attracts new customers.

• Add reviews using widgets, badges, popups, or carousels.
• Place reviews on product pages, homepages, or checkout screens.
• Use schema markup so your star ratings appear in Google search results.
• Customize colors, fonts, and layout to fit your website’s design.

Platforms integration

WiserReview connects easily with popular tools and platforms, so you can manage reviews without changing your current setup. The integrations are simple and don’t need coding.

• Works with WooCommerce to display reviews and star ratings directly on product pages.
• Connects with WhatsApp tools like Interakt and Wati to send review requests through messages.
• Supports Zapier for custom workflows, allowing you to link WiserReview with apps like Google Sheets or ActiveCampaign.
• Offers API access for businesses that want deeper integrations or automation.

Better support

WiserReview provides responsive support to help you start fast and fix issues quickly.

• Email and live chat support for setup and troubleshooting.
• Step-by-step guides for platform integrations and review setup.
• Knowledge base for FAQs, tutorials, and common fixes.
• Quick help for connecting review widgets or syncing with Google.

Pricing

WiserReview offers flexible pricing suited for all businesses.

• Basic plan starts at just $9/ month.
• Advanced plans start at just $19/month.
• A free trial is available, allowing you to test the features before upgrading.

2. DMA – Google review management

DMA (Digital Marketing Agency) offers a complete Google review management service for businesses that want expert help, not just software. 

Their team monitors your Google reviews daily, replies to customer feedback, and flags fake or harmful ones for removal. 

DMA’s goal is to improve your public image and boost your Google star rating by keeping your business profile active and positive.

They also create response strategies that fit your brand tone, making every reply sound personal and professional. 

With DMA, you can expect a steady rise in trust and visibility across Google Maps and search results.

Main Features:

• Centralized dashboard for all reviews
• Automated alerts for new or bad reviews
• Personalized review response writing
• Review and sentiment performance reports
• Ongoing brand and reputation tracking
  

Pricing:

Custom quotes are based on business size and review volume, but they are generally high.

3. Go Fish Digital

Go Fish Digital is a reputation management agency known for handling complex review and branding issues.

 It focuses on protecting businesses from false or damaging Google reviews and building long-term credibility. 

Their team works directly with Google when needed to dispute fake or policy-violating reviews.

Go Fish Digital combines review management with SEO expertise, helping your business rank better while improving public feedback. 

It’s a great fit for companies that want both visibility and control over how their brand appears online.

Main Features:

• Google review monitoring and removal
• Custom reply and response service
• SEO and online reputation repair
• Review generation support
• Monthly progress reporting
  

Pricing:

Starts at about $2,500/month (customized per client)

4. Coalition Technologies

Coalition Technologies provides full digital marketing services and includes Google review management in its SEO and local marketing plans.

Their approach connects reviews with SEO performance—helping businesses get more positive reviews while improving their Google rankings.

They help set up structured review request systems, optimize Google Business Profiles, and ensure consistent review growth over time. 

Coalition Technologies focuses on combining automation with manual oversight to deliver balanced results for growing brands.

Main Features:

• Review collection and monitoring
• Google Business Optimization
• SEO-focused review strategy
• Review reports and response templates
• Local search improvement tools
  

Pricing:

Starts around $1,000/month  

5. NetReputation

NetReputation focuses on removing harmful or fake Google reviews and rebuilding brand credibility.

They use advanced tools and direct communication channels to identify policy-violating feedback and get it removed from Google.

Their service goes beyond removal; they help improve your online presence by promoting positive content, encouraging new reviews, and managing your brand profile to maintain trust. It’s ideal for businesses that have faced unfair reviews or public reputation issues.

Main Features:

• Review removal and dispute handling
• Continuous review monitoring
• Reputation rebuilding campaigns
• Legal and compliance-based review defense
• SEO and content support
  

Pricing:

Starts around $1,500/month  

What to consider when choosing a Google review management service

Not every review management service fits every business. Before you decide, compare how each option handles pricing, support, compliance, and the features that matter most to you.

1. Pricing & Scalability

Start by checking if the pricing matches your review volume and business size. 

Small businesses should look for flexible monthly plans, while growing brands need services that can scale as they expand. 

Some agencies, like DMA or Go Fish Digital, charge based on reputation work, while tools like WiserReview offer fixed pricing for easier budgeting.

2. Compliance & Ethical practices

A good review service must follow Google’s review policies. Avoid platforms that promise fake reviews or incentives that break the rules. 

Pick providers that help flag or remove spam while maintaining full transparency with customers.

3. Ease of support

Quick and reliable support matters. Choose a service that offers live chat, email, or direct manager assistance.

 If you’re managing multiple locations or large campaigns, human help can save hours of manual work.

4. Key offerings to look for

Focus on features that make review management simple and effective:

• Automated review collection
• Real-time alerts and notifications
• Central dashboard to manage reviews
• Response templates or AI-assisted replies
• Integration with Google Business Profile, Facebook, and your website

These points help you pick a service that fits your needs, saves time, and keeps your Google reputation strong.

How to implement a Google review management strategy

Managing Google reviews works best when you follow a clear process. 

Here are the key steps to build a reliable strategy that keeps your profile strong and your customers happy.

➔ Audit & Baseline

Begin by reviewing your current reviews. Check how many you have, your average rating, and how often you reply. 

Make sure your Google Business Profile has the correct name, contact info, and photos. This provides a clear picture of your current standing.

You can also use tools like WiserReview to see what customers talk about most and where you can improve.

➔ Automate review solicitation

Regularly asking for reviews makes a significant difference. Use automation so you don’t have to send every request by hand. 

With WiserReview, you can send automatic review invites by email, SMS, or WhatsApp after each purchase or service.

Keep your message short and friendly. A simple thank-you and a link to leave a review are usually enough.

➔ Responding to reviews (Positive & Negative)

Always reply to reviews, no matter what they say. A short “Thank you for your kind words” works well for positive ones.

 For negative reviews, stay polite and helpful. A calm, honest reply can often turn things around and show others that you care about fixing problems.

➔ Monitoring, Analysis & Iteration

Make it a habit to check new reviews every week. Watch for changes in your rating and the topics people mention frequently. 

If you see the same complaint repeating, talk to your team and fix the issue.

Good review management means learning from feedback and improving step by step.

➔ Handling fake reviews / Disputes

Sometimes you’ll get reviews that aren’t real or fair. 

If you spot one, flag it on Google and explain why it should be removed. Keep screenshots as proof.

Wrap up

Google reviews build trust, attract customers, and improve local ranking. Managing them manually takes time, which is why using a review management service matters.

Pick a service that matches your business size, review volume, and goals. Focus on automation, review monitoring, and quick responses.

Set a clear baseline, automate review requests, reply fast, and track what customers say. This steady approach helps your business stay visible, earn trust, and grow faster.