Guest stories that sell rooms.
Turn guest feedback into powerful social proof on your website, Google, and social media.
Make travelers feel certain about booking your hotel.
“The fabric quality is amazing. I've washed it multiple times and it still looks brand new...”
The fabric quality is amazing. I've washed it multiple times and it still looks brand new...
“Great cushioning and arch support. Used them for a half marathon and my feet felt great...”
Great cushioning and arch support. Used them for a half marathon and my feet felt great...
“Noise cancellation works perfectly on my commute. Battery lasts all day easily...”
Noise cancellation works perfectly on my commute. Battery lasts all day easily...
“Slim design but fits all my cards. The leather smells amazing and feels very durable...”
Slim design but fits all my cards. The leather smells amazing and feels very durable...
“The lavender scent is so calming. Burns evenly and lasts way longer than expected...”
The lavender scent is so calming. Burns evenly and lasts way longer than expected...
“Perfect grip even during hot yoga. The extra thickness makes all poses comfortable...”
Perfect grip even during hot yoga. The extra thickness makes all poses comfortable...
“Great size for daily use. The bamboo is thick and doesn't warp after washing...”
Great size for daily use. The bamboo is thick and doesn't warp after washing...
Why basic review tools hurt your hotel business
Reviews that miss key guest experiences
Can’t separate feedback for rooms, dining, or amenities
Outdated layouts that don’t fit your hotel’s style
No link to booking or property management systems
Too much time spent sorting and replying
Hard to maintain a steady flow of fresh reviews
Built for hotel reputation and guest trust
Collect reviews from guests after their stay
Sort by room type, service, or location
Show on class pages or offers
Display reviews on room pages and offers
Automate requests after check-out
Connect with booking, CRM, and email
Add guest photos, videos, and stories
Connect with booking engines, CRM, and email
Approve and display only genuine reviews
Match review displays with your hotel’s brand look
Reviews made simple for hotels
Collect guest feedback
Collect via
Email (Built-in)
Klaviyo
via Zapier
SMS
via Zapier
QR Code
Import reviews from
Smart review form
Wireless Headphones
Order #1094 - $89.99
How would you rate this product?
Amazing quality! The sound is crystal clear and noise cancellation is incredible...
Get 10% off — upload a photo or video
Collect via
Email (Built-in)
Klaviyo
via Zapier
SMS
via Zapier
QR Code
Import reviews from
Smart review form
Wireless Headphones
Order #1094 - $89.99
How would you rate this product?
Amazing quality! The sound is crystal clear and noise cancellation is incredible...
Get 10% off — upload a photo or video
Feedback on Autopilot
Sequence
Order delivered
Trigger
Wait 3 days
Delay
Send email invite
No response?
Condition
Send reminder
Follow-up
Media uploaded? Send discount
Incentive
Smart rules
Skip repeat customers
Don’t ask twice for the same order
Exclude already reviewed
Skip if customer left a review
Highest value product first
Prioritize expensive items
CSV import campaign
Upload past orders, send requests in bulk
Sequence
Order delivered
Trigger
Wait 3 days
Delay
Send email invite
No response?
Condition
Send reminder
Follow-up
Media uploaded? Send discount
Incentive
Smart rules
Skip repeat customers
Don’t ask twice for the same order
Exclude already reviewed
Skip if customer left a review
Highest value product first
Prioritize expensive items
CSV import campaign
Upload past orders, send requests in bulk
Approve the Best
Incoming review
Emma W.
Absolutely love these headphones! The sound quality is crystal clear and they're so comfortable for long listening sessions.
Sentiment: Positive
AI suggested reply
AI moderation
Block spam and fake reviews
AI detects bots, spam links, and fake submissions
Profanity filter
Flag reviews with inappropriate language
Low-rating alerts
Notify admin when a review is below 3 stars
AI reply to Google reviews
Auto-respond to Google Business reviews
Auto-share best reviews
Post top reviews as banners or videos on social media
Incoming review
Emma W.
Absolutely love these headphones! The sound quality is crystal clear and they're so comfortable for long listening sessions.
Sentiment: Positive
AI suggested reply
AI moderation
Block spam and fake reviews
AI detects bots, spam links, and fake submissions
Profanity filter
Flag reviews with inappropriate language
Low-rating alerts
Notify admin when a review is below 3 stars
AI reply to Google reviews
Auto-respond to Google Business reviews
Auto-share best reviews
Post top reviews as banners or videos on social media
Showcase where it matters
Based on 247 reviews
Best water bottle I've owned. Keeps drinks cold for 24hrs.
Carousel
Amazing sound quality. Best purchase this year.
Floating popup
Crystal clear sound. Love it!
Wall of love
So comfortable!
Best purchase.
Love the sound.
Worth every penny.
Based on 247 reviews
Best water bottle I've owned. Keeps drinks cold for 24hrs.
Carousel
Amazing sound quality. Best purchase this year.
Floating popup
Crystal clear sound. Love it!
Wall of love
So comfortable!
Best purchase.
Love the sound.
Worth every penny.
Built to earn guest trust
Loved the quality and the design..trendy and perfect for carrying my laptop.
Loved for ca... design... Wheth... jogger... suppo... who d...
Now I can filter and show only the reviews that matter — by product, use case, or campaign.
Bearing is smooth and high quality
Smooth performance with superior build quality.
Manage reviews
Quality and fitting are good.
Looks amazing with my wears
Quality and fitting are good.Quality and fitting are g...
Set your review moderation window to hold submissions for review. This allows you to filter out content that doesn't meet your standards over a period of up to 14 days.
Now I can filter and show only the reviews that matter — by product, use case, or campaign.
Optimize your review strategy with automation settings
Had a tricky integration issue, but the Crunnel team was outstanding and helped me create an amazing notification.
Why choose WiserReview
Built to help hotels earn trust, fill rooms, and keep guests coming back.
Win trust through real stories
Travelers book with confidence when they see authentic reviews. WiserReview lets you share feedback from first-time guests to loyal visitors, capturing experiences beyond a star rating. Showcase moments like exceptional service, memorable stays, and unique experiences that make your hotel stand out.
Help travelers decide faster
When potential guests read reviews about specific rooms, dining, or amenities, they can picture their own stay. Whether it’s a warm welcome at check-in, outstanding housekeeping, or a memorable dinner, WiserReview makes these stories easy to find helping guests book without hesitation.
Stand out in local searches
Your reviews don’t just stay on your website. WiserReview helps your ratings appear in Google results so travelers searching nearby see proof of guest satisfaction. This visibility can drive more clicks, direct bookings, and walk-ins.
Show the right feedback to the right people
Not every review is relevant to every guest. A family may want to read about kid-friendly services, while a business traveler may care about meeting facilities. WiserReview organizes feedback so visitors see the reviews that matter most to them.
Turn interest into bookings
Placing great reviews next to room details, packages, or promotions gives guests the final push to reserve. When they read about an outstanding experience right next to the “Book Now” button, they’re more likely to click it.
Highlight your team’s excellence
Your staff is a big reason guests return. WiserReview captures and showcases positive mentions of your front desk, housekeeping, dining staff, and more helping future guests see the people who make their stay special.
Works with your hotel’s tools
WiserReview connects with your booking, CRM, and marketing platforms so collecting and displaying guest reviews is effortless.
Mindbody
Import spa reviews
WordPress
Embed widgets anywhere online.
Airbnb
Sync Airbnb reviews
Mailchimp
Send timed review emails.
WhatsApp business
Collect reviews via chat.
Custom websites
Works with any platform.
Google business profile
Display trusted local reviews.
30+ integration
View allBuilt for every business type
Real words, real results
5 effective ways to grow with reviews
Turn guest feedback into a steady driver for trust and more bookings.
Ask right after check-out
The best time to get a review is when a guest’s experience is still fresh right after they leave.
How
Send an automated request via SMS or email within hours of check-out. No chasing, just quick and genuine feedback.
Organize feedback by guest type
Not every traveler looks for the same thing. Families, business travelers, and couples value different experiences.
How
Use smart tags to group reviews by room type, amenities, or travel purpose so guests see what matters to them.
Highlight seasonal and event stays
Show reviews from guests who stayed during holidays, conferences, or special events to attract similar bookings.
How
Tag reviews by season or event and feature them on related booking pages or promotions.
Showcase reviews where decisions happen
Place positive feedback right next to room rates, packages, or booking forms to build confidence at the point of decision.
How
Add review widgets to your booking engine and room pages for maximum impact.
Keep feedback flowing
A steady stream of fresh reviews shows your hotel is active and consistently delivering great stays.
How
Set recurring review requests for repeat guests or after special service upgrades.
