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Japanese Natural Stones logoJapanese Natural StonesDenmark (worldwide) · japanesenaturalstones.com

Handmade knives. Real reviews. Everywhere buyers look.

How a specialty knife and whetstone store shows 3,000+ reviews across every page on BigCommerce.

BigCommerceHome & GardenMoved from Fera4 min read

Japanese Natural Stones
Maksim EnevoldsenFounder, Japanese Natural Stones
Reviews moved
3,000+
Live in
One day
Previous tool
Fera
Platform
BigCommerce
Sells to
Denmark (ships worldwide)
Instagram
12.6K followers

Japanese Natural Stones sells handmade Japanese kitchen knives, natural sharpening stones, straight razors, and kitchen tools through BigCommerce. The store sources directly from Japanese bladesmiths like Shigefusa, Iwasaki, and Yoshikane, and ships worldwide from Denmark. With 500+ products and 3,000+ reviews from knife enthusiasts and professional chefs, the store needed reviews to do more than sit at the bottom of a product page.

The challenge

Hundreds of products, each with its own character. Buyers need detail before spending on a handmade blade.

A Shigefusa kitaeji gyuto is not the same as a Yoshikane SKD nashiji. Steel type, grind, handle shape, edge retention, and finish all matter to serious knife buyers. These aren't impulse purchases. A single chef's knife can cost hundreds. Buyers want to hear from people who have actually used the blade, sharpened it on a natural stone, and can speak to how it holds an edge over time.

High-stakes purchases

Handmade knives at premium prices. Buyers spend time researching before committing.

Wide catalog

500+ products across stones, knives, razors, and tools. Reviews need to be easy to find, not buried.

Niche audience

Knife enthusiasts read reviews carefully. Star ratings alone aren't enough for this crowd.

The store needed reviews visible across the entire shopping experience, not just on product pages. Browsing, homepage, everywhere a buyer might be weighing a decision.

“Reviews on every page, not just product pages. Set up in a day.”

The moment it clicked

Instead of reviews sitting at the bottom of product pages, Japanese Natural Stones shows them across the entire store. Product pages, homepage, dedicated review pages. Each widget shows reviews in a different context, catching buyers at different points in their browsing.

Why WiserReview

Why Japanese Natural Stones chose WiserReview

  • Multiple widget types from one app

    Product review section, star rating, Wall of Love, review carousel, and auto slider all running from a single install.

  • BigCommerce native

    Installs directly on BigCommerce. No custom code, no workarounds. Products sync automatically.

  • Works across 500+ products

    Reviews stay linked to the correct product across a large catalog. No manual mapping needed.

  • Setup in a day

    From install to live widgets in under 3 minutes. No dev time, no back-and-forth.

The switch

Migration from Fera

Japanese Natural Stones switched from Fera to WiserReview on BigCommerce. All 3,000+ reviews imported in a day.

  1. 1

    Install app

    WiserReview installed on BigCommerce. Products synced automatically.

  2. 2

    Import reviews

    3,000+ reviews imported from Fera. All ratings, dates, and customer data preserved.

  3. 3

    Widgets live

    Product reviews, star ratings, Wall of Love, carousel, and auto slider placed across the store.

From Fera to WiserReview in a day. All reviews carried over, no data lost.

On the store

What shoppers see on japanesenaturalstones.com

Japanese Natural Stones uses five WiserReview widgets to show reviews throughout the shopping experience, not just at the bottom of product pages.

Star rating under the product title and a full review section below. For knives and stones where specs matter, the review section gives buyers real feedback on edge retention, steel quality, and stone grit.

Star rating and review count visible right under the product title on a handmade knife listing.
Star rating and review count visible right under the product title on a handmade knife listing.
Full review section on a product page with detailed customer feedback on blade performance.
Full review section on a product page with detailed customer feedback on blade performance.

Live on the store

  • Product review section with text reviews and star breakdowns
  • Star rating with review count under each product title
  • Wall of Love page with all reviews in a card grid
  • Review carousel on key pages
  • Auto slider surfacing recent reviews site-wide

A real review from the store

Verified buyer

Additionally, I bought the knife because I was intrigued by the shape and just the promise of its quality and versatility seemed hard to argue with. However, after having witnessed the voice of reason, I ordered it, got it, some 40 odd hours later, and was smacked upside the head by how insane it is. The knife is so sturdy, it is almost brutal its weight and the thickness of the blade behind the handle literally scream no nonsense, and I knew right away that if you wanted to cut down a tree with this thing, you could probably do it. The first buchering session with it converted me altogether: the Munetoshi goes through pig skin like butter, doesn't even shrug when cutting through cartilage, and is astoundingly nimble around bones. A true winner! It holds its edge well, can be made scary sharp, and is areal plesure to use. I understand that it was designed more or less by accident. .. Well, personally, I'm waiting for more of those accidents to happen.

Lars M., Giessen · Munetoshi Kurouchi 170mm Wa Butcher · Dec 18, 2023

On autopilot

Automated review collection

  1. Order delivered

    Customer receives their knife, stone, or tool.

  2. Review request email

    Sent automatically after delivery.

  3. Reminder email

    Follow-up if no response.

  4. Review published

    Goes live on the product page and feeds into the Wall of Love, carousel, and auto slider.

No manual outreach. Reviews flow in as orders ship out.

Google and Facebook reviews in one place

All reviews, all platforms, one dashboard

Japanese Natural Stones pulls Google and Facebook reviews into WiserReview alongside their on-site product reviews. Customers see social proof from every platform in one place, right on the product pages. No need to visit Google or Facebook separately to read what other buyers think.

Google reviews, Facebook reviews, and on-site product reviews all managed from a single WiserReview dashboard and displayed across the store.

Results

Where Japanese Natural Stones is today

  • 3,000+ reviews displayed across 500+ products
  • Five widget types running from a single install
  • Setup completed in a day on BigCommerce
  • Reviews visible on product pages, Wall of Love, carousel, and auto slider
  • Automated review collection running with every new order
  • Zero custom development needed
Maksim Enevoldsen
“We have 500+ products and 3,000+ reviews. Reviews show up everywhere a customer is looking, not just at the bottom of one page. Setup took a few minutes.”
Maksim Enevoldsen · Founder, Japanese Natural Stones

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FAQ

About this case study

BigCommerce. They sell handmade Japanese knives, natural sharpening stones, straight razors, and kitchen tools, shipping worldwide from Denmark.

Specialty store on BigCommerce?

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