Age Verification
Age verification confirms a shopper is old enough for restricted products, from database checks to ID verification.
What age verification is
Age verification is confirming a shopper is old enough to buy age-restricted products: alcohol, vaping, knives, certain games and content, checked at entry, at checkout, or at delivery.
Why age verification matters
For restricted categories it’s a legal condition of selling, with regulators tightening what counts as checking: a birth-date self-declaration satisfies fewer rules each year. Getting it wrong risks fines, lost payment processing, and delisting.
How stores verify age
- Self-declaration gates: weakest, and increasingly insufficient alone
- Database checks against the customer’s identity details
- ID document or facial age-estimation checks at signup or checkout
- Carrier age checks at the door for restricted deliveries
Frequently asked questions
Is a birthday popup enough?
For strictly regulated goods, generally not: rules in many markets expect verification that’s hard to falsify, not a checkbox anyone can click. The popup is a speed bump; the law increasingly wants a gate.
Does verification hurt conversion?
Friction is real, so restricted sellers verify once and remember: check at account level, not per order, and pick methods that finish in seconds. The alternative to friction is not selling the category at all.