The Advanced Filter feature in WiserReview allows you to refine the product selection for review requests.
This feature enables you to collect reviews for specific products based on conditions like product names (and product categories on BigCommerce).
Prefer video? Advanced filters are shown at 1:35 in the automation walkthrough.
Steps to Set Up Advanced Filters:
1. Go to Automate Campaign
- Click ‘Automate’ under ‘Collect Reviews’ and then
- Click ‘Configure’ on the campaign you want to modify.
2. Select Trigger Source
- Select the source (e.g., WooCommerce) for the review trigger.
3. Activate Advanced Filters
- Click on Advanced filter under Set review triggers.
- Select the option to collect reviews for specific products.
- This enables the option to apply specific product conditions for which orders get review requests.
4. Add Conditions
Select the filter type from the Filter by dropdown.
- Product Name: Collect Reviews for Specific Product Names.
- Category (BigCommerce only): Collect Reviews for products in specific categories.
Filters work on products only. Review requests can’t be filtered by individual customer, customer history (such as repeat purchases), or how a customer is likely to rate, so every buyer of a matching product receives the same request.
Note: The Customer (email) filter has been removed for all accounts, new and existing. Any Customer conditions saved in older campaigns no longer apply.
Key Conditions You Can Apply:
Select Condition:
- Contains: Target items that include a certain word or value.
- Equals: Match the exact value for products.
- Does not contain: Exclude items with specific words.
- Does not equal: Exclude exact matches for certain conditions.
5. Save Changes
- Click “Add” to apply the filter and then save the campaign.
This enables you to target specific products for review requests based on your selected conditions.