Create and embed beautiful, branded forms to gather text, image, or video reviews perfect for SaaS, ecommerce, coaching, or digital services.
Step 1: Customize Your Testimonial Form
Go to Collect Reviews → Forms → Click + Add.
Name Your Form
- Enter a Form Name and a Slug
- Example: Name:
Course Feedback, Slug:course-feedback
Click Create to proceed.
Customize Fields.
Use drag-and-drop to reorder and toggle fields. Default blocks include:
- Rate us (1–5 stars)
- Talk about your experience
- About You (name, email, optional)
- About Your Company
- Upload media (photo/video)
Use “Add Field” to insert more fields manually or via AI suggestions.
Layout Options
- Choose between: Multi-Step Form (recommended for better mobile UX) or Single Page Form
- Toggle: Show/Hide Logo and branding options (logo and footer tag)
Redirect after submission
- Option to redirect reviewers to a follow-up page after they submit.
- Any redirect applies to all reviewers equally, regardless of the star rating they gave; routing is never conditioned on rating or sentiment.
Button Settings
Customize form navigation text:
- Back Button
- Next Button
- Submit Button
Example: Change “Submit” to “Share My Review”
Thank You Page
Set the final screen message:
- Page Title (e.g., “Thanks for Your Feedback!”)
- Thank You Message
- Optional: Add Call to Action (e.g., download a freebie, view success stories)
You can customize the thank-you message shown after submission.” (Remove the “depending on the star rating” framing so it does not read as rating-based differentiation.
Color Options
Control brand styling:
- Form background color
- Label & text color
- Star color
- Button colors (back, next, submit)
Use HEX codes for complete control.
Data Sending (via Webhook)
- Optional: Send submitted data to an external system
- Add Webhook URL for platforms like Zapier, Make, or CRMs
- Test it with a live submission
Custom CSS
- Enable custom CSS for precise design control
- Add styles for spacing, font, layout, etc.
Tag Mapping
- Map submitted reviews to internal Tags for filtering & displaying reviews on specific widgets.
Example: Tag “Digital Course”, “Customer Support”, “Onboarding Feedback”
Step 2: Install the Form
Once your form is saved and live, you can embed or share it:
Get Embed Code
Click “Get Embed Code” to copy the JavaScript snippet.
Paste it:
- On your website’s testimonial page
- Inside a popup
- On product-specific pages
iFrame Embed
For no-code platforms or builders that block JS:
- Click “Form Embed” in the dashboard
- Copy the iFrame version
- Paste it into any builder (Wix, Webflow, Notion)
Direct Link
You can also share the live URL:
- In emails, DMs, or WhatsApp messages
- As a CTA button on thank-you or post-purchase pages
Use Cases by Business Type
Ecommerce
Collect product-specific reviews with star ratings + photo uploads.
B2B/SaaS
Use multi-step forms to gather success stories with name, company, and impact fields.
Coaches & Digital Creators
Use testimonial forms after webinars, courses, or milestone completions with video uploads.