Product recommendations let you show selected products inside your WiserReview emails. This helps bring customers back to your store after they leave a review, verify a review, ask a question, or receive a reply.
When enabled, WiserReview adds a product block at the bottom of the email. The block can include product images, product names, ratings, and a Buy Now button.
Where product recommendations appear
You can show product recommendations in these review email alerts:
- Review publish email
- Store owner reply email
- Question answer email
- Review verification email
- Order fulfillment review request email
- Reminder email
- Media follow-up email
Each email template has its own Show product recommendations option, so you can turn it on only where you want.
Set product recommendation rules
1. Go to the Email Editor.
2. Enable Show product recommendation.
3. Click Product recommendations settings.
4. Choose the products you want to show under Featured products.
- Bought together
- Best selling
- Most reviewed
- Random selection
- Manual
In manual, you can select a product manually by clicking on ” Select Product ”
5. Choose the Number of products to show.
Example: 3
6. Automatically saved your changes.
These settings apply to all email templates where product recommendations are enabled.
Step 2: Enable Product Recommendations in Emails
A. Review Publish Email
1. Find Review Publish.
2. Click Edit.
3. Check Show product recommendations.
4. Add the Block title.
Example: We think you’d like
5. Add the Button text.
Example: Buy now
6. Save the email.
B. Store Owner Reply Email
1. Find Store Owner Replies.
2. Click Edit.
3. Check Show product recommendations.
4. Add the Block title.
5. Add the Button text.
6. Save the email.
C. Question Answer Email Template
1. Find the question answer email template.
2. Click Create template if it is not created yet. (If already created, click on edit)
3. Open the template.
4. Check Show product recommendations.
5. Add the Block title.
6. Add the Button text.
7. Save the email.
D. Review Verification Email
1. Find the review verification email.
2. Click Edit.
3. Check Show product recommendations.
4. Add the Block title.
5. Add the Button text.
6. Save the email.
E. Order Fulfillment Email
1. Open Order fulfillment – Default.
2. Check Show product recommendations.
3. Add the Block title.
4. Add the Button text.
5. Save the email.
F. Reminder Email
1. Open Reminder – Default.
2. Check Show product recommendations.
3. Add the Block title.
4. Add the Button text.
5. Save the email.
G. Media Follow-Up Email
1. Open Media follow-up.
2. Check Show product recommendations.
3. Add the Block title.
4. Add the Button text.
5. Save the email.
H. Referral Link Email
1. Go to Referrals.
2. Open Referral rules.
3. Go to Customer reward.
4. Click Edit referral link email.
5. Check Show product recommendations.
6. Add the Block title.
Example: We think you’d like
7. Add the Button text.
Example: Buy now
8. Save the email.
I. Customer Reward Email
1. Go to Referrals.
2. Open Referral rules.
3. Go to Customer reward.
4. Click Edit customer reward email.
5. Check Show product recommendations.
6. Add the Block title.
Example: We think you’d like
7. Add the Button text.
Example: Buy now
8. Save the email.
Step 3: Preview and Test
Check the preview on the right side.
Switch between desktop and mobile preview if needed.
Click Send test email to check the email in your inbox.
Step 4: Turn Product Recommendations Off
Open the email template.
Uncheck Show product recommendations.
Save the email.
This removes the product block from that email. Other emails will keep their own settings.
Best practices
Use product recommendations in emails to customers who have already had a positive interaction with your store, such as after their review is published or after you reply to them.
Keep the block title short and clear. Good examples:
- You may also like
- Recommended for you
- We think you’d like
- Shop more favorites
Use 2 or 3 products for a clean email layout. Too many products can make the email feel crowded.