Tags help you organize, filter, and display specific types of reviews. You can apply them during collection or later during review management.
Where Tags Are Used:
- Forms – Tag submissions automatically
- Manage Reviews – Manually tag each review
- Widgets (e.g., Wall, Sidebar, Carousel) – Filter displayed reviews by tag
- Manual & Automated Campaigns – Pre-tag incoming reviews
- Manage Reviews filters – Use tags to find and organize reviews
How to Use Tags in the Workspace
1. Tag Reviews Manually
- Click on a review
- Use the “Tag” field to select or create a tag
Example:Support,Product X,Webinar Feedback, Money.
Use Tag Mapping to assign tags based on:
- Specific star ratings
- Form fields
- Submission source
Tags only organize and filter reviews. They don’t hide, unpublish or remove reviews, and they don’t change which reviews are sent to Google.
Filter Reviews in Widgets by Tag
📍 Go to: Widgets → Choose Widget → Filter Reviews
Under “Show Reviews by Tags”, select the tags to display
- Example: Only show reviews tagged
Course Testimonialson your course page
Smart Tag Use Cases by Business Type
SaaS / B2B Software
| Category | Suggested Tags |
|---|---|
| Feature-Based | Easy Setup, Integrations, Automation, Analytics |
| Experience | Great Support, Fast Response, Onboarding Help |
| Outcomes | Increased Productivity, Saved Time, Improved Workflow |
| Team Roles | Marketing Use, Sales Team, Support Use |
Why: Segment testimonials by product feature or role to personalize landing pages.
Coaches / Course Creators / Digital Products
| Category | Suggested Tags |
|---|---|
| Program-Based | Mindset Bootcamp, 1:1 Coaching, Email Mastery Course |
| Result-Oriented | Life-Changing, Got Results Fast, Gained Clarity |
| Experience | Supportive Coach, Easy to Follow, Motivating |
| Format-Based | Video Course, Live Call, Workbook Included |
Why: Help prospects connect with specific outcomes or formats they care about.
Ecommerce
| Category | Suggested Tags |
|---|---|
| Quality | Durable, Soft Fabric, Well-Made |
| Shipping | Fast Delivery, Secure Packaging, Late Shipping |
| Use Case | Workwear, Giftable, Everyday Use |
| Customer Service | Easy Returns, Helpful Staff, Quick Resolution |
Why: Show shoppers what to expect in terms of quality, service, and practicality.
How to untag review
- Go to Manage reviews in the WiserReview Dashboard.
- Click on Edit review.
- Click on the cross icon to remove the tag.
- Then click on update review.
- Finally review is untagged.