WiserReview + Ecwid Integration Guide

This guide covers connecting your Ecwid store to WiserReview, importing existing reviews, displaying review widgets, grouping products, and integrating with Google Shopping.

1. Install WiserReview Ecwid Apps

Steps:

1. Go to Automation in your WiserReview dashboard.

2. Click Create Automation and select Ecwid.

3. Log in with your Ecwid account to authorize the connection.

4. Once connected, WiserReview will automatically start collecting reviews from store orders.

Detailed guide: Connect your Ecwid store with WiserReview

2. Import Reviews from Existing Platforms

If you already have reviews from platforms like Judge.me, you can import them into WiserReview.

Steps:

1. Go to Manage Reviews → Import Reviews.

2. Select the source platform (e.g., Judge.me).

3. Upload your review CSV file.

4. Map columns and confirm import.

Detailed guide: Import reviews from other platforms

3. Display Review Widgets on Ecwid

Add review widgets to your Ecwid pages to showcase customer feedback.

Steps:

1. In WiserReview, go to Widgets.

2. Click Customize, then Install.

3. Copy the embed code.

4. In Ecwid, open the Code block → Paste the code → Paste the script tag – Save.

Detailed guide: Install review widgets on Ecwid

4. Enable the Question & Answer widget

The Q&A widget shows real customer questions and your answers on the product page, so a shopper gets the information before they buy. It sits next to your reviews on the same product page.

Step 1: Create the Q&A widget

1. In your WiserReview dashboard, go to the left menu and click on Widgets.
2. Scroll down and find the Question & Answer widget.
3. Click the Configure button under it.

This opens the Q&A widget editor, where you can set the layout, colours and more.

Step 2: Customise the widget layout

1. Choose a Layout under the Design tab.
2. Switch on Show Q&A tab, the Ask a question button, the Search box and Show load more button.
3. Rename the tabs (for example “Reviews” and “Questions”) to match your brand voice.
4. Check the preview on the right, then click Save.

Step 3: Import your existing questions (optional)

1. Go to Manage Reviews from the left menu.
2. Click the Question Answer tab at the top.
3. Click Import questions, then Add file to upload your CSV. Use Download sample CSV if you need the format.
4. Click Import. Your questions are added and can be published or edited at any time.

You can also add them one by one: click Add questions in the same tab, enter the question and answer, select the products, choose Publish or Unpublish, and click Add.

Detailed guide: How to Set Up the Question & Answer Widget (Q&A) in WiserReview

5. Product Grouping

Combine reviews for similar or variant products (such as different colors or sizes).

Steps:

1. Go to Manage Reviews → Product Grouping.

2. Click Create Group.

3. Select and add related products.

4. Save the group.

Detailed guide: Product Grouping in WiserReview

6. Integrate with Google Shopping

Connect your WiserReview account with Google Shopping to display product ratings in search results.

Steps:

1. Go to Integrations → Google Shopping.

2. Click Integration.

3. Generate the Review Feed XML.

4. Add the feed URL to your Google Merchant Center account.

Detailed guide: Connect WiserReview with Google Shopping

7. Multi-Workspace Review Sync

Sync reviews across multiple stores that share the same products or SKUs.

Steps:

1. Go to Integrations → Multi-Workspace Sync

2. Connect your additional stores.

3. Verify matching SKUs.

4. Enable review sync automation.

Detailed guide: Multi-Workspace Review Sync

This guide helps you set up WiserReview on your Ecwid store. Install the extension to collect reviews, import reviews from platforms like Judge.me, and display them with review widgets.

You can group similar product reviews, integrate with Google Shopping, and sync reviews across multiple stores. Follow the steps to boost trust and credibility for your store.