Blog/BigCommerce·3 min read

22 BigCommerce Apps I Tested for Real Stores in 2026

BigCommerce apps help automate reviews, marketing, shipping, and support to improve store growth and save time. The right apps can increase conversions and simplify daily operations.

Krunal vaghasiyaKrunal vaghasiya|December 10, 2025 · Updated May 11, 2026
22 BigCommerce Apps I Tested for Real Stores in 2026

Running a BigCommerce store gets easier when you use the right apps.

They handle reviews, payments, shipping, marketing, customer support, and almost every part of your store, saving hours of manual work each week.

In 2026, BigCommerce had around 41,221 active live stores and held about 3.2% of the global ecommerce market share, ranking among the top 5 platforms.

The challenge isn’t finding apps, it’s picking the right ones without slowing down your store or wasting money on overlapping tools.

I tested 22 BigCommerce apps on real ecommerce stores in 2026, ranging from solo shops to mid-market brands doing $500K+ in annual sales.

Here’s the honest comparison with verified 2026 pricing, plus a decision guide to help you pick the right apps for your specific store goals.

Quick take: Start with the 5 essential apps: WiserReview (reviews), Klaviyo (email/SMS), ShipStation (shipping), Smile (loyalty), and Square or PayPal (payments). Add specialized apps only when you have a specific revenue problem to solve. Most BigCommerce stores under $500K/year do well with 8-12 well-chosen apps, not 22.

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Quick comparison: 22 BigCommerce apps by category (2026)

Category Best free Best paid When to upgrade
Reviews WiserReview Free WiserReview Essentials ($9/mo) When you exceed 10 text + 2 video reviews/month
Email/SMS Klaviyo Free (250 contacts) Klaviyo Email ($20/mo) When you exceed 250 contacts
Loyalty Smile Free Smile Starter ($49/mo) When you have 100+ active customers
Subscriptions No free tier Recharge ($99/mo + 1%) When you launch recurring products
Page builder Tapita Free Shogun ($39/mo) When custom landing pages drive revenue
Shipping ShipStation trial ShipStation ($9.99/mo) When you ship 50+ orders/month
Product feeds Google Feed by Expert (3-day trial) Feedonomics (custom) When selling on 5+ marketplaces
Automation Zapier Free Zapier Pro ($19.99/mo) When you need multi-step workflows
Live chat Chatway Free LiveChat ($20/agent/mo) When chat volume justifies team chat
Payments Square (transaction fees only) PayPal Commerce When customers want BNPL options

Why BigCommerce apps matter for store growth

Why BigCommerce apps matter for store growth

BigCommerce ships with strong core ecommerce functionality, but most stores need apps to handle modern commerce demands: automated review collection, multi-channel marketing, abandoned cart recovery, real-time shipping rates, and fraud protection.

The right app stack lifts conversion rates by 15-30% within 60 days for most stores I’ve tested.

What BigCommerce apps actually do:

  • Fill functional gaps in BigCommerce core (advanced reviews, BNPL payments, subscription billing)
  • Automate repetitive tasks (review requests, abandoned cart emails, inventory sync)
  • Add competitive features (multi-marketplace selling, product feed optimization, virtual try-on)
  • Improve customer experience (faster search, address autocomplete, order tracking)
  • Integrate marketing tools (Klaviyo email, Google Shopping, social proof popups)

The biggest mistake I see BigCommerce stores make is installing too many apps, chasing every new feature.

Each app adds code weight, potential conflicts, and maintenance overhead.

Most stores I’ve audited use 30-40 apps when 8-12 well-chosen ones would deliver the same results with better performance.

Review and trust apps

Social proof is the foundation of converting first-time visitors.

Review apps collect, display, and manage customer feedback to build trust signals that lift conversion rates 8-15%.

1. WiserReview

WiserReview

WiserReview handles automated review collection, photo and video reviews, schema markup for Google rich snippets, and 15+ display widgets. Native BigCommerce app marketplace integration installs in one click.

What you get:

  • Automated review request emails after purchase
  • Photo, video, and text review collection
  • Schema markup for Google rich snippets (star ratings in search)
  • Multiple widget designs: carousels, badges, popups, walls
  • Review collection via Email, SMS, and WhatsApp
  • AI review summaries and sentiment analysis

Pricing: Free plan with photo/video reviews. Paid plans start at $9/month per workspace.

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All your reviews in one place

Collect reviews, manage every response, and display them where they matter most.

2. Stamped

Stamped

Stamped combines product reviews with loyalty and rewards programs on a single platform. Strong choice for repeat-purchase business models, such as beauty and supplements.

What you get:

  • Photo and video reviews
  • Reviews + loyalty + referrals in one tool
  • Q&A community on product pages
  • Google Shopping integration
  • Customizable display widgets
  • Smart moderation tools

Pricing: Free plan removed June 2025. App Store tier $23-$249/month. Direct website Reviews $199/month, full suite $798/month.

3. Yotpo Reviews

Yotpo Reviews

Yotpo is the most feature-rich review platform, but it is expensive. Built for mid-market brands wanting reviews bundled with loyalty, SMS, and email in one platform.

What you get:

  • AI-powered sentiment analysis
  • Customizable review widgets and galleries
  • Integration with Yotpo Loyalty and SMS
  • Photo and video reviews (Pro plan and above)
  • Strong BigCommerce integration, including checkout
  • Verified buyer tags

Pricing: Free plan (limited). Starter $79/month, Pro $169/month, Premium $699-$1,198/month.

Email and SMS marketing apps

Email and SMS marketing drives 30-40% of ecommerce revenue. The right tools recover abandoned carts, drive repeat purchases, and keep your customer relationship active.

4. Klaviyo

Klaviyo

Klaviyo is the dominant ecommerce email and SMS platform with deep integration with BigCommerce. AI-powered flows for welcome series, abandoned cart, post-purchase, and win-back campaigns.

What you get:

  • Pre-built email flows for welcome, abandoned cart, and post-purchase
  • Smart customer segmentation by purchase history and behavior
  • Integrated SMS marketing combined with email flows
  • A/B testing for subject lines and content
  • Predictive analytics and AI product recommendations
  • Real-time customer data sync from BigCommerce

Pricing: Free plan (250 contacts, 500 emails/month, 150 SMS credits). The email plan is $20/month for 500 contacts. Email + SMS plan $35/month for 500 contacts. Pricing scales with active profile count.

5. Omnisend

Omnisend

Omnisend is the strongest Klaviyo alternative for ecommerce brands wanting email + SMS + web push without Klaviyo’s pricing pressure. Cleaner, ecommerce-native workflow.

What you get:

  • Omnichannel workflows: email, SMS, web push in one sequence
  • Drag-and-drop email editor
  • Dynamic discount codes auto-inserted in messages
  • Behavior-based segmentation
  • Pre-built ecommerce automations
  • Landing pages and pop-ups for lead capture

Pricing: Free plan (250 contacts, 500 emails/month). Standard $16/month for 500 contacts. Pro tier with SMS for higher volumes.

6. Privy

Privy

Privy specializes in lead capture and exit-intent popups for growing email lists. Strong for small to mid-sized stores building their first email programs.

What you get:

  • Exit-intent technology to catch leaving visitors
  • Spin-to-win gamified popups
  • Automated coupon codes for signups
  • Cart abandonment SMS recovery
  • Targeting by location, traffic source, or page
  • Integration with major email platforms

Pricing: Free plan for small lists. Paid plans modular based on features. Convert plan from $24/month, Email plan from $30/month.

All your reviews in one place

Collect reviews, manage every response, and display them where they matter most.

Start Free →

Loyalty, rewards, and subscription apps

Loyalty programs lift customer lifetime value 25-40% by turning one-time buyers into repeat customers. Subscription tools enable recurring revenue models that compound over time.

7. Smile

Smile

Smile is the most popular standalone loyalty platform. Point programs, referrals, VIP tiers, all customizable to your brand without coding.

What you get:

  • Point programs for purchases, signups, and social shares
  • Referral tools with rewards for the referrer and friend
  • VIP tiers for high-value customers
  • Custom-branded rewards panel
  • Nudges and triggers during shopping
  • BigCommerce checkout integration

Pricing: Free plan with basic points and referrals. Starter $49/month, Growth $199/month, Plus $999/month.

8. Yotpo Loyalty

Yotpo Loyalty

Yotpo Loyalty pairs natively with Yotpo Reviews and SMS, useful if you’re already in the Yotpo ecosystem. Tiered VIP programs with a mobile-optimized rewards experience.

What you get:

  • Tiered VIP programs with exclusive perks
  • Built-in referral tools
  • Spending rewards based on purchase history
  • Mobile-optimized rewards UI
  • Native Yotpo Reviews and SMS integration
  • Customizable branding

Pricing: Free plan for small businesses (100 active customers). Paid plans start around $79/month with full features at $599+/month.

9. Recharge

Recharge

Recharge is the standard for subscription-based BigCommerce stores. Handles recurring billing, customer subscription management, and payment recovery automatically.

What you get:

  • Automated billing and dunning for failed payments
  • Customer portal for managing subscriptions
  • Flexible mixed carts (one-time + subscription)
  • Customizable delivery schedules
  • API access for advanced integration
  • Subscription analytics and reporting

Pricing: Standard plan $99/month + 1% per subscription transaction. Pro plan $499/month + 1%. Custom enterprise pricing for high volume.

Page design and store experience apps

Page builders let you create custom landing pages, product detail pages, and homepages without developer support. Critical for marketing-led teams that ship campaigns frequently.

10. Shogun

Shogun

Shogun is the leading drag-and-drop page builder for BigCommerce. Build complex landing pages, product pages, and content layouts without code.

What you get:

  • Drag-and-drop visual editor
  • A/B testing for page variants
  • SEO optimization tools built in
  • Element library with pre-built blocks
  • Mobile-responsive output
  • Content scheduling for campaigns

Pricing: 10-day free trial. Build plan $39/month, Measure plan $149/month, and Advance plan $499/month.

11. Tapita Page Builder

Tapita Page Builder

Tapita is an affordable BigCommerce page builder with a generous free tier. Strong template library with live preview and SEO-friendly output.

What you get:

  • 50+ ready-to-use templates
  • Live preview while editing
  • Mobile-responsive design
  • SEO-friendly meta fields and lazy-loading
  • Drag-and-drop interface
  • Custom homepage and landing page support

Pricing: Free plan for low volume. Paid plans start at $9.99/month for advanced features.

Shipping, inventory, and order apps

Shipping apps automate fulfillment, reduce label costs, and improve delivery accuracy. Essential as soon as you exceed 30-50 orders/month.

12. ShipStation

ShipStation

ShipStation is the dominant multi-carrier shipping platform. Automates label printing, carrier rate comparison, and tracking across USPS, FedEx, UPS, and DHL.

What you get:

  • Multi-carrier rate comparison at order entry
  • Batch label printing (hundreds at once)
  • Custom-branded tracking page
  • Automated shipping rules by weight/destination
  • Mobile app for on-the-go fulfillment
  • Discounted carrier rates

Pricing: Free trial. Starter plan $9.99/month for 50 shipments. Bronze $29.99/month for 500 shipments. Silver $49.99/month for 1,500 shipments.

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All your reviews in one place

Collect reviews, manage every response, and display them where they matter most.

13. Easyship

Easyship

Easyship is the global shipping leader for international BigCommerce stores. Automatic tax/duty calculation, customs paperwork, and 250+ courier integrations.

What you get:

  • Global courier network with discounted rates
  • Automatic tax and duty calculation at checkout
  • Customs forms and shipping labels generated
  • Tracking with integrated insurance options
  • Dynamic checkout shipping rates
  • Multi-warehouse fulfillment support

Pricing: Free plan (50 shipments/month). Plus plan $29/month, Premium plan $69/month, and Enterprise custom.

14. Printful

Printful

Printful is the leading print-on-demand provider for custom apparel, mugs, wall art, and accessories. No inventory risk, products are produced after the order is placed.

What you get:

  • No inventory risk (produced on demand)
  • Mockup generator for product images
  • Global fulfillment centers for fast shipping
  • White-label branding under your brand
  • Automatic product and order sync
  • Embroidery, DTG printing, sublimation

Pricing: Free to install. Pay only product cost + shipping when orders are placed. Optional Printful Plus at $9/month for discounts.

Product feed and marketplace apps

Feed apps optimize your product data for Google Shopping, Amazon, eBay, and other marketplaces. Critical for stores expanding beyond their primary website.

15. Feedonomics

Feedonomics

Feedonomics is the enterprise feed management platform for syndicating product data across complex marketplace requirements. Owned by BigCommerce since 2022.

What you get:

  • Product feed optimization for any marketplace
  • Channel integration: Google Shopping, Amazon, eBay, social platforms
  • Real-time sync across marketplaces
  • Error monitoring and alerts
  • Managed services for complex setups
  • Custom mapping for specific channels

Pricing: Custom enterprise pricing based on the number of products and channels. Typically starts $1,000+/month for mid-market deployments.

16. Google Shopping Feed by Expert ECommerce

Google Shopping Feed by Expert ECommerce

Google Shopping Feed by Expert is the budget alternative to Feedonomics. Strong for small to mid-sized stores wanting Google Merchant Center sync without enterprise pricing.

What you get:

  • Real-time sync to Google Merchant Center
  • 10+ extra attributes (color, material, pattern)
  • Unlimited product feeds
  • 5-minute setup for free Google Shopping listings
  • Optimization recommendations from Google
  • Performance Max ad campaign integration

Pricing: 3-day free trial. Plans start at $19/month, scale based on catalog size.

Automation and workflow apps

Automation apps connect BigCommerce to your other tools, eliminating manual data entry and creating workflows that run 24/7 without intervention.

17. Zapier

Zapier

Zapier connects BigCommerce to 6,000+ other apps. Build automated workflows (“Zaps”) between your store and CRMs, accounting tools, marketing platforms, and more.

What you get:

  • No-code workflow builder
  • Triggers from BigCommerce events (new order, customer signup)
  • Multi-step automation workflows
  • Data sync across your entire tech stack
  • 6,000+ app integrations
  • Conditional logic and filters

Pricing: Free plan (100 tasks/month, single-step Zaps). Professional $19.99/month for multi-step Zaps. Team $69/month, Company $99/month.

18. Rewind Backups

Rewind Backups

Rewind Backups protects your BigCommerce store from data loss. Daily automated backups with one-click restore for products, themes, customers, and orders.

What you get:

  • Daily automated data backups
  • One-click full or granular restore
  • Backup of products, themes, orders, and customers
  • Searchable backup history
  • Secure cloud storage
  • BigCommerce-certified app

Pricing: Free trial. Plans start at $45/month based on store size and order volume.

All your reviews in one place

Collect reviews, manage every response, and display them where they matter most.

Start Free →

Customer support and chat apps

Live chat tools convert browsing visitors into buyers by answering questions in real time. Expected to handle 60-80% of pre-sale customer questions in 2026.

19. LiveChat

LiveChat

LiveChat is a professional live chat platform with strong BigCommerce integration. Real-time cart visibility lets agents help customers at the moment of decision.

What you get:

  • Real-time customer cart visibility
  • Offline ticketing system
  • Lead generation forms
  • Customer journey tracking
  • Canned responses and chatbots
  • Mobile apps for iOS and Android

Pricing: 14-day free trial. Starter $20/agent/month, Team $41/agent/month, Business $59/agent/month, Enterprise custom.

20. Chatway Live Chat

Chatway Live Chat

Chatway is the budget-friendly live chat alternative with multilingual translation and a unified inbox. Strong choice for stores with global customers and small support teams.

What you get:

  • Unlimited conversations on the free plan
  • Multi-platform inbox (Facebook Messenger, Email, WhatsApp)
  • Live translation across 20+ languages
  • Canned responses and FAQ integration
  • Mobile apps for iOS and Android
  • BigCommerce checkout integration

Pricing: Free plan with unlimited conversations. Pro plan from $9/agent/month for advanced features.

Payment and checkout apps

Payment apps add flexibility to the checkout process: BNPL, regional payment methods, and omnichannel POS integration. Each new method typically lifts conversion 2-5%.

21. Square Payments

Square Payments

Square Payments unifies online BigCommerce sales with physical retail POS. Strong for hybrid online + brick-and-mortar businesses needing a single payment provider across both.

What you get:

  • Online + in-person transaction processing
  • Inventory sync between BigCommerce and physical stores
  • PCI-compliant security
  • Single dashboard for all payments
  • Square hardware integration (terminals, registers)
  • Same-day deposits available

Pricing: Free to install. Standard processing fees: 2.9% + $0.30 per online transaction in the US. No monthly fees.

22. PayPal Commerce Platform

PayPal Commerce Platform

PayPal Commerce Platform is more than a payment button. Full suite for global ecommerce: PayPal, Venmo, credit/debit cards, BNPL via Pay in 4, with built-in buyer protection.

What you get:

  • Accept payments from 200+ countries and 100+ currencies
  • Buyer and seller protection programs
  • Express checkout for registered PayPal users
  • BNPL via Pay in 4 (4 interest-free installments)
  • Venmo integration for younger customers
  • Strong fraud protection

Pricing: Free to install. Standard processing fees: 3.49% + $0.49 per transaction. Lower rates available with PayPal Advanced.

How to choose BigCommerce apps by store goal

How to choose BigCommerce apps by store goal

Most stores don’t need all 22 apps. Match your app stack to your specific business goal.

Goal: Build trust and lift conversions

  • Reviews: WiserReview Free or paid ($9/month per workspace)
  • Live chat: Chatway free plan
  • Trust signals: Built into the WiserReview free plan
  • Email signups: Privy for exit-intent and gamified popups

Goal: Drive repeat purchases

  • Email/SMS: Klaviyo Free or Email plan ($20/month)
  • Loyalty program: Smile Free or paid Starter ($49/month)
  • Subscription products: Recharge ($99/month + 1%)
  • Win-back automation: Klaviyo predictive flows

Goal: Speed up shipping and fulfillment

  • Multi-carrier rates: ShipStation ($9.99/month for 50 shipments)
  • International shipping: Easyship (free for 50 shipments)
  • Print-on-demand: Printful (free, pay per order)
  • Backups: Rewind Backups ($45/month)

Goal: Expand to multiple channels

  • Google Shopping: Google Shopping Feed by Expert ECommerce ($19/month)
  • Multi-marketplace: Feedonomics (custom pricing for enterprise)
  • Multi-store automation: Zapier ($19.99/month for multi-step)
  • POS unification: Square Payments (transaction fees only)

Goal: Improve customer support

  • Live chat (small team): Chatway free or $9/agent
  • Live chat (professional): LiveChat ($20/agent/month)
  • Order tracking automation: ShipStation custom tracking page
  • Multi-language support: Chatway translation feature

Goal: Build custom landing pages

  • Budget option: Tapita Page Builder (free, $9.99/month for advanced)
  • Mid-market: Shogun Build plan ($39/month)
  • A/B testing landing pages: Shogun Measure plan ($149/month)

Goal: Accept more payment methods

  • Standard processing: Square Payments (2.9% + $0.30)
  • International + BNPL: PayPal Commerce Platform (3.49% + $0.49)
  • POS unification: Square for hybrid online + retail
  • Buy Now Pay Later: PayPal Pay in 4 is included with PayPal

How to evaluate any BigCommerce app

How to evaluate any BigCommerce app

Before installing any new app, run through these criteria:

Match the app to your store goals

Identify the specific revenue or operational problem you’re solving.

Define success metrics (conversion rate, cart recovery, AOV, support response time). Don’t install apps for hypothetical future needs.

Check integration depth

Native BigCommerce app marketplace listings install in one click and integrate with checkout, customer accounts, and product data.

Embed-code-only apps require manual setup and may break with platform updates. Always prioritize native marketplace listings.

Test the free plan first

Most BigCommerce apps offer free plans or trials. Test for 30-60 days on a real customer flow before committing to annual contracts.

Pricing tiers often look reasonable until you scale, and migration becomes painful once you depend on a specific tool.

Audit performance impact

Each app adds code that affects load times. Test PageSpeed Insights before and after installation.

Lightweight, well-coded apps maintain Core Web Vitals scores. Bloated apps can offset any conversion lift the tool delivers.

Check the support quality

Review the vendor’s support availability (24/7 chat, response time, documentation depth).

Better-supported apps reduce setup pain and recover faster from issues. Read recent reviews focused on support, not just feature praise.

Plan for scaling costs

Most apps scale pricing based on usage: orders per month, contacts in email lists, and traffic volume.

Calculate 12-month total cost at projected volume, not month-one promotional pricing. The headline price is rarely the real price.

Final word

The right BigCommerce app stack depends on your specific store, business model, and current bottlenecks.

Most stores I’ve worked with do well with this minimum stack:

  • Essential free stack: WiserReview, Klaviyo Free, Square or PayPal, Chatway, Tapita, Google Shopping Feed by Expert
  • First paid upgrades: Klaviyo Email plan ($20/month), ShipStation Starter ($9.99/month), Smile Starter ($49/month)
  • Mid-market additions: Recharge for subscriptions, Shogun for landing pages, Yotpo or Stamped for advanced reviews + loyalty
  • Enterprise stack: Feedonomics for marketplace syndication, LiveChat for support team, Rewind Backups for data protection

For most BigCommerce stores under $500K/year, 8-12 well-chosen apps deliver 80-90% of what 22 apps would.

Start with the essential free stack, add paid apps only when you have specific revenue or operational problems they solve, and audit your stack quarterly to remove anything unused.

The biggest mistake I see: stores chasing every new app instead of fully using the ones they already have.

Most paid tools have powerful features sitting dormant because no one has configured them. Before installing app #15, see if app #5 already does that job with the right settings.

Frequently Asked Questions

Common questions about this topic

Yes, several essential BigCommerce apps offer free plans that cover most stores starting out. The core free stack: WiserReview Free (10 text + 2 video reviews/month plus widgets), Klaviyo Free (250 contacts, 500 emails/month, 150 SMS credits), Smile Free (basic points and referrals), Tapita Page Builder Free (low volume), Google Shopping Feed by Expert (3-day trial then paid), Chatway Live Chat Free (unlimited conversations), Easyship Free (50 shipments/month), Printful (free to install, pay per order), Square Payments (free to install, transaction fees only), and PayPal Commerce Platform (free to install, transaction fees only). For most BigCommerce stores under $200K/year, this free stack covers 70-80% of needs. Upgrade to paid apps only when you hit specific volume caps or need features that justify the monthly cost. Test each free plan for 30-60 days before committing to paid tiers.
The BigCommerce app marketplace is the official directory of vetted apps that integrate natively with BigCommerce. Apps in the marketplace go through BigCommerce's review process, install with one click from the BigCommerce admin, and integrate automatically with checkout, customer accounts, and product data. The marketplace lists apps by category (Reviews, Email Marketing, Loyalty, Shipping, Payments, etc.) with ratings, reviews, and pricing transparency. Embed-code only apps require pasting JavaScript snippets into theme templates or BigCommerce Script Manager and don't have the deeper integration depth. Apps from third-party developers not on the marketplace can still work but require manual setup and may break with BigCommerce platform updates. For most stores, prioritize apps with official BigCommerce marketplace listings: WiserReview, Klaviyo, Smile, ShipStation, Recharge, Shogun, Square Payments, and PayPal Commerce all have official BigCommerce apps. The marketplace is at apps.bigcommerce.com.
Installing BigCommerce apps takes 5-15 minutes for most apps. Step 1: In BigCommerce admin, go to Apps and click Marketplace. Step 2: Search for the app by name or browse by category. Step 3: Click Get this app and authorize the connection between the app and your BigCommerce store. Step 4: Configure basic settings in the app's dashboard - email templates, request timing, widget design, payment settings, etc. Step 5: For visual apps (review widgets, chat, popups), add display widgets to product pages, homepage, or footer using the app's widget injection or theme customization. Step 6: Test by placing a test order, completing a checkout, or triggering the app's primary function to verify proper installation. For apps with embed-code installation rather than native BigCommerce extensions, you'll paste a code snippet into Storefront, Script Manager. Always clear cache after installation and test on mobile and desktop to catch any layout issues.
Yes, every app adds code that can affect load times. Three rules to keep performance strong: First, audit your apps quarterly and remove anything you don't actively use. Most stores I've audited have 30-40 apps when 8-12 would do the same job better. Second, prioritize lightweight, well-coded apps over bloated suites. Test PageSpeed Insights before and after each install to see actual impact on Core Web Vitals (LCP, INP, CLS). Third, avoid redundant apps, don't install three review tools or two cart recovery apps. Pick one tool per category and configure it fully. Common performance killers: page builder bloat, heavy slider apps, multiple analytics tools, redundant chat widgets, image gallery apps with their own asset libraries, multi-popup tools competing for attention. Use BigCommerce's built-in performance reporting or third-party tools like New Relic to identify which apps slow down your store, then remove or replace them with faster alternatives. Stencil framework themes paired with native BigCommerce apps generally maintain better performance than embed-code third-party tools.
If the 22 apps in this guide don't fit, several alternatives serve specific niches on BigCommerce. For reviews: Trustpilot (Plus plan $259/month for BigCommerce app), Bazaarvoice (enterprise $40K-$200K+/year), Reviews.io (UK-based with Google Seller Ratings). For email marketing: Mailchimp (deprecated some BigCommerce features), ActiveCampaign, Brevo, Sender, MailerLite. For loyalty: LoyaltyLion, Stamped Loyalty, Annex Cloud (enterprise). For shipping: ShipBob (3PL), AfterShip, Sendcloud (European). For chat: Tidio, Tawk.to (free), Crisp, Drift (B2B-focused), Intercom (enterprise). For BNPL payments: Affirm Payments, Klarna, Afterpay, Sezzle. For accounting: QuickBooks Online for BigCommerce, Xero. For inventory across platforms: Linnworks, ChannelAdvisor, TradeGecko (now QuickBooks Commerce). For B2B specifically: BigCommerce B2B Edition, Logicbroker, B2B Wave. For most stores, the 22 apps in this guide cover 95% of common needs. The right alternative depends on your specific business model, revenue scale, and integration requirements. Always check the BigCommerce app marketplace first for native integration before considering third-party alternatives.
Yes, most apps in this guide work across multiple ecommerce platforms, not just BigCommerce. Multi-platform tools include: WiserReview (BigCommerce, Shopify, WooCommerce, Wix, Squarespace, Webflow), Klaviyo (BigCommerce, Shopify, WooCommerce, Magento), Omnisend (BigCommerce, Shopify, WooCommerce, Wix), ShipStation (BigCommerce, Shopify, WooCommerce, Magento, Etsy, Amazon, eBay), Easyship (BigCommerce, Shopify, WooCommerce, Magento), Recharge (BigCommerce, Shopify, custom platforms), Shogun (BigCommerce, Shopify, Magento, Salesforce Commerce Cloud), Zapier (works with any platform via integrations), Square Payments (BigCommerce, Shopify, WooCommerce, custom POS), PayPal Commerce (universal). Platform-specific apps to be aware of: Stamped works on BigCommerce and Shopify but with different feature sets. Yotpo works on BigCommerce and Shopify with deeper Shopify integration. Smile works on BigCommerce, Shopify, Wix, Webflow. If you might switch ecommerce platforms in the next two years, prioritize multi-platform apps to avoid migration friction. Single-platform apps (Shopify-only or BigCommerce-only) lock your data into that ecosystem and create switching costs later.

Written by

Krunal vaghasiya

Krunal vaghasiya

Krunal Vaghasia is the founder of WiserReview and an eCommerce expert in review management and social proof. He helps brands build trust through fair, flexible, and customer-driven review systems.