🛍️ Google Shopping eligibility
CSV imports are eligible for the Google Shopping Product Ratings feed only during your first 60 days on WiserReview (the onboarding window). To qualify, include an Order ID column in your CSV and map it during field mapping. WiserReview matches each Order ID and reviewer email against your store’s live transaction records before adding the review to the Google feed. Imports without a verifiable Order ID, or made after the 60-day window, still display on your storefront and widgets but are not syndicated to Google. Native WiserReview reviews are eligible automatically.
You can easily migrate your Rivyo reviews (including text & images) into WiserReview using the Import Reviews module. Here’s how to do it in 3 simple steps:
Step 1: Export Reviews from Rivyo
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Log in to your Rivyo Dashboard.
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From the menu, navigate to Reviews → Export Reviews.
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Go to the Export tab and click Export to CSV.
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Save the downloaded file to your computer.
Step 2: Import CSV into WiserReview
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Open your WiserReview Dashboard.
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Navigate to Manage Reviews → Import Reviews.
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In the Import Source dropdown, select Rivyo.
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Click Upload CSV and select the file you exported from Rivyo.
Step 3: Processing in WiserReview
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WiserReview will automatically process your CSV file and import all reviews.
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Any linked media (photos/videos) will be downloaded and hosted securely on WiserReview servers.
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For imports with more than 1,000 reviews, please allow additional processing time.
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Refresh the Manage Reviews page to see your imported reviews.
Note: Imported reviews display on your storefront. For Google Product Ratings feed eligibility rules, see: Google Product Ratings, Which Reviews Are Syndicated.