WiserReview + WooCommerce Integration Guide

Connect WiserReview with WooCommerce to display product reviews, star ratings, and trust-building nudges on your store.

1. Download and Install the Plugin

Step 1:- Install WiserReview plugin in WooCommerce (Install, API key, Enable mode)

• In your WordPress Admin, go to Plugins > Add New > Upload Plugin.
  Or search “WiserReview” in the plugin search box

• WiserReview WooCommerce plugin, install, and click Activate Plugin
• You’ll now see WiserReview in your left-hand admin menu — click it to open the settings.

Step 2: Connect Your WiserReview Account

1. Log in to your WiserReview account.
2. Go to Workspace Settings and copy your API Key.

1. Paste the API key into the WiserReview plugin settings in WordPress.
2. The plugin will automatically validate your key.

Note: Once the key is valid, widget toggles and display settings become active.

Step 3: Enable Live Mode

• Toggle Live Mode Enabled inside the plugin settings.
• This activates the review widgets on your live store.

2. Display widgets (Short-codes)

Step 1: Switch on the widgets you want, such as:

• Star Rating Count on Product Page (PDP)
• Star Rating Count on Collection Page (PLP)
• Product Review Section
• Review Nudges
• Generate Product Review Rich Snippet

• Click Save Changes after enabling.

Step 2: Using Shortcodes (For Custom Themes or if widgets are not displaying)

• If you are using a custom theme or the widget is not appearing, use the provided shortcode.
• Copy the shortcode and place it in your page builder where you want the widget to appear.

Clear Cache

• Clear your server-side cache, browser cache, or purge any active cache plugin.
• Visit your collection or product detail page to check if the review widget is showing.
• The widget will display only if product reviews are available in WiserReview.

Step 3: Preview on Your Store

1. Visit any product page to check: star ratings near product titles, the reviews section loaded properly, and nudges showing for products with reviews.
2. Test collection or form submission if you’ve enabled automated review requests.

You’re all set!

Customize WiserReview Widget Design and Settings

Use the left panel to:

• Adjust color, layout, and card style
• Filter reviews by tag, rating, or verification
• Add optional Custom CSS for advanced styling

Use the Preview area on the right to see changes live.

Note: If you use the native WooCommerce review plugin, turn it off.

Go to WooCommerce > Settings > Products in WordPress, scroll to Reviews, and uncheck Enable product reviews

3. Enable the Question & Answer widget

The Q&A widget shows real customer questions and your answers on the product page, so a shopper gets the information before they buy. It sits next to your reviews on the same product page.

Step 1: Create the Q&A widget

1. In your WiserReview dashboard, go to the left menu and click on Widgets.
2. Scroll down and find the Question & Answer widget.
3. Click the Configure button under it.

This opens the Q&A widget editor, where you can set the layout, colours and more.

Step 2: Customise the widget layout

1. Choose a Layout under the Design tab.
2. Switch on Show Q&A tab, the Ask a question button, the Search box and Show load more button.
3. Rename the tabs (for example “Reviews” and “Questions”) to match your brand voice.
4. Check the preview on the right, then click Save.

Step 3: Import your existing questions (optional)

1. Go to Manage Reviews from the left menu.
2. Click the Question Answer tab at the top.
3. Click Import questions, then Add file to upload your CSV. Use Download sample CSV if you need the format.
4. Click Import. Your questions are added and can be published or edited at any time.

You can also add them one by one: click Add questions in the same tab, enter the question and answer, select the products, choose Publish or Unpublish, and click Add.

Detailed guide: How to Set Up the Question & Answer Widget (Q&A) in WiserReview

4. Import Reviews from Existing Platforms

If you already have reviews from platforms like Judge.me, you can import them into WiserReview.

Steps:

1. Go to Manage Reviews → Import Reviews.
2. Select the source platform (e.g., Judge.me).
3. Upload your review CSV file.
4. Map columns and confirm import.

Detailed guide: Import reviews from other platforms

5. Automation Campaign

Note: Once you submit the API key, the review collection automation will be created automatically.

Detailed guide: See how review collection automation works

6. Group Product Reviews in WiserReview

Follow these steps to sync products in WordPress and group their reviews in your WiserReview account.

A) Sync products from the WordPress plugin

1. In WordPress, open Wiser Review in the sidebar.
2. Click Sync Products.
3. Wait for the success message.
4. Add new products later? Click Sync Products again. If a sync gets stuck, use Reset status and retry.

B) Create groups in your WiserReview account

1. Log in to your WiserReview dashboard.
2. Go to Manage Reviews → Grouping.
3. Click New Group.
4. Select the products you want in the group and Save.

Result: Reviews from all products in a group will appear together, sharing the exact total and rating.

Note: When you run Sync Products, we pull the product name, image, URL, SKU, and GTIN. We use these details to generate your Google Shopping reviews XML feed.

Detailed guide: Product Grouping in WiserReview

7. Integrate with Google Shopping

Connect your WiserReview account with Google Shopping to display product ratings in search results.

Steps:

1. Go to Integrations → Google Shopping.
2. Click Integration.
3. Generate the Review Feed XML.
4. Add the feed URL to your Google Merchant Center account.

Detailed guide: Connect WiserReview with Google Shopping

8. Multi-Workspace Review Sync

Sync reviews across multiple stores that share the same products or SKUs.

Steps:

1. Go to Integrations → Multi-Workspace Sync
2. Connect your additional stores.
3. Verify matching SKUs.
4. Enable review sync automation.

Detailed guide: Multi-Workspace Review Sync

If it’s still not working, please reach out to us through live chat support from your account or email us at [email protected].