WiserReview + PrestaShop Integration Guide

Connect WiserReview with PrestaShop to display product reviews, star ratings, and trust-building nudges on your store.

1. Download and Install the Module

Step 1: Download the WiserReview PrestaShop module in your store.

Latest WiserReview Prestashop module

In your PrestaShop Admin, go to Modules > Module Manager.

2. Click Upload a module

3. Then upload the .zip file.

4. Once installed, click Configure to open the WiserReview settings screen.

Step 2: Verify Your API Key

1. Log in to your WiserReview account.

2. Copy your API Key from the Workspace Settings.

3. Paste it into the API Key field in the PrestaShop module.

Step 3: Enable Live Mode

• Toggle Live Mode to Enabled.
• This ensures WiserReview features are active on your storefront.

2. Display widgets (Short-codes)

Step 1: Turn on the following toggles to display reviews and ratings across your store:

• Click Save Changes after enabling.
• Preview and Test: Visit a product page on your store to confirm star ratings are visible, the reviews section is loading, and nudges appear where applicable.

Step 2: Using Shortcodes (For Custom Themes or if widgets are not displaying)

• If you are using a custom theme or the widget is not appearing, use the provided shortcode.
• Copy the shortcode and place it in your page builder where you want the widget to appear.

You’re now fully integrated with WiserReview on PrestaShop! 🎉

3. Enable the Question & Answer widget

The Q&A widget shows real customer questions and your answers on the product page, so a shopper gets the information before they buy. It sits next to your reviews on the same product page.

Step 1: Create the Q&A widget

1. In your WiserReview dashboard, go to the left menu and click on Widgets.
2. Scroll down and find the Question & Answer widget.
3. Click the Configure button under it.

This opens the Q&A widget editor, where you can set the layout, colours and more.

Step 2: Customise the widget layout

1. Choose a Layout under the Design tab.
2. Switch on Show Q&A tab, the Ask a question button, the Search box and Show load more button.
3. Rename the tabs (for example “Reviews” and “Questions”) to match your brand voice.
4. Check the preview on the right, then click Save.

Step 3: Import your existing questions (optional)

1. Go to Manage Reviews from the left menu.
2. Click the Question Answer tab at the top.
3. Click Import questions, then Add file to upload your CSV. Use Download sample CSV if you need the format.
4. Click Import. Your questions are added and can be published or edited at any time.

You can also add them one by one: click Add questions in the same tab, enter the question and answer, select the products, choose Publish or Unpublish, and click Add.

Detailed guide: How to Set Up the Question & Answer Widget (Q&A) in WiserReview

4. Import Reviews from Existing Platforms

If you already have reviews from platforms like Judge.me, you can import them into WiserReview.

Steps:

1. Go to Manage Reviews → Import Reviews.
2. Select the source platform (e.g., Judge.me).
3. Upload your review CSV file.
4. Map columns and confirm import.

Detailed guide: Import reviews from other platforms

5. Automation Campaign

Note: Once you submit the API key, the review collection automation will be created automatically.

Detailed guide: See how review collection automation works

6. Product Grouping

Combine reviews for similar or variant products (such as different colors or sizes).

Steps:

1. Go to Manage Reviews → Product Grouping.
2. Click Create Group.
3. Select and add related products.
4. Save the group.

Detailed guide: Product Grouping in WiserReview

7. Integrate with Google Shopping

Connect your WiserReview account with Google Shopping to display product ratings in search results.

1. Go to Integrations → Google Shopping.
2. Click Integration.
3. Generate the Review Feed XML.
4. Add the feed URL to your Google Merchant Center account.

Detailed guide: Connect WiserReview with Google Shopping

8. Multi-Workspace Review Sync

Sync reviews across multiple stores that share the same products or SKUs.

1. Go to Integrations → Multi-Workspace Sync
2. Connect your additional stores.
3. Verify matching SKUs.
4. Enable review sync automation.

Detailed guide: Multi-Workspace Review Sync

If it’s still not working, please reach out to us through live chat support from your account or email us at [email protected].