Create and embed beautiful, branded forms to gather text, image, or video reviews perfect for SaaS, ecommerce, coaching, or digital services.
Step 1: Customize Your Testimonial Form
Go to Collect Reviews → Forms → Click + Add.
Name Your Form
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Enter a Form Name and a Slug
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Example:
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Name:
Course Feedback -
Slug:
course-feedback
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Click Create to proceed.
Customize Fields.
Use drag-and-drop to reorder and toggle fields. Default blocks include:
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Rate us (1–5 stars)
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Talk about your experience
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About You (name, email, optional)
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About Your Company
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Upload media (photo/video)
Use “Add Field” to insert more fields manually or via AI suggestions.
Layout Options
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Choose between:
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Multi-Step Form (recommended for better mobile UX)
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Single Page Form
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Toggle:
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Show/Hide Logo
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Branding options (logo and footer tag)
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Redirect to Rating
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Option to redirect high ratings to an external page
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Example: Send 4– to 5–star reviewers to a Google Review link or an affiliate offer.
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Button Settings
Customize form navigation text:
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Back Button
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Next Button
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Submit Button
Example: Change “Submit” to “Share My Review”
Thank You Page
Set the final screen message:
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Page Title (e.g., “Thanks for Your Feedback!”)
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Thank You Message
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Optional: Add Call to Action (e.g., download a freebie, view success stories)
You can also enable sentiment-based messages depending on the star rating.
Color Options
Control brand styling:
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Form background color
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Label & text color
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Star color
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Button colors (back, next, submit)
Use HEX codes for complete+ control.
Data Sending (via Webhook)
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Optional: Send submitted data to an external system
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Add Webhook URL for platforms like Zapier, Make, or CRMs
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Test it with a live submission
Custom CSS
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Enable custom CSS for precise design control
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Add styles for spacing, font, layout, etc.
Tag Mapping
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Map submitted reviews to internal Tags for filtering & displaying reviews on specific widgets.
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Example: Tag “Digital Course”, “Customer Support”, “Onboarding Feedback”
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Step 2: Install the Form
Once your form is saved and live, you can embed or share it:
Get Embed Code
Click “Get Embed Code” to copy the JavaScript snippet.
Paste it:
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On your website’s testimonial page
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Inside a popup
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On product-specific pages
iFrame Embed
For no-code platforms or builders that block JS:
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Click “Form Embed” in the dashboard
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Copy the iFrame version
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Paste it into any builder (Wix, Webflow, Notion)
Direct Link
You can also share the live URL:
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In emails, DMs, or WhatsApp messages
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As a CTA button on thank-you or post-purchase pages
Use Cases by Business Type
Ecommerce
Collect product-specific reviews with star ratings + photo uploads.
B2B/SaaS
Use multi-step forms to gather success stories with name, company, and impact fields.
Coaches & Digital Creators
Use testimonial forms after webinars, courses, or milestone completions with video uploads.