Overview
The “Import Reviews with CSV” feature is designed to streamline the process of adding multiple reviews to your campaign by using a CSV file. This is especially useful for importing reviews from past customers efficiently.
Step 1 : Navigate to the Manual Campaign
Location: Collect Review -> Manual Campaign
- Go to your dashboard and click on “Manual Campaign.”
Step 2 : Import Reviews with CSV
- Click on ” Import Reviews with CSV “ tab.
- Enter a name for your import task in the “Enter import task name” field.
- Click on the Select file… button and choose your prepared CSV file from your device.
- After selecting your file, click on the Upload & Continue button.
1. Download Example CSV File
- To ensure your CSV file is formatted correctly, download the example file provided.
- Click on the here link next to “You can download example file.”
2. Review Uploaded Data
- Once uploaded, you will see a summary of the imported reviews under “Source Name” and “Date.”
- Verify that the data is correct and corresponds to your CSV file.
Step 3 : Field mapping
- Field mapping is a crucial step in importing reviews from a CSV file. This process ensures that the data in your CSV file is correctly assigned to the corresponding fields in the WiserNotify system.
1. Mapping Fields
-
- For each Review Field, select the appropriate column from your CSV file using the dropdown menu in the CSV Column Name column.
- The fields you need to map include:
- Title: The title of the review.
- Review Text: The main content or body of the review.
- Rating*: The rating given by the reviewer (e.g., 5 stars).
- Review Date: The date the review was written.
- Reviewer Name*: The name of the person who wrote the review.
- Reviewer Email: The email address of the reviewer.
- Product ID: The unique identifier for the product being reviewed.
- Product Name: The name of the product being reviewed.
- Product URL: The URL to the product’s page.
- Product Image URL: The URL to the product’s image.
- Review Image URL: The URL to any image associated with the review.
- Review Video URL: The URL to any video associated with the review.
- City: The city of the reviewer.
- State: The state of the reviewer.
- Fields marked with an asterisk (*) are mandatory and must be mapped.
- Once all fields are mapped, click the Next button at the bottom right of the screen to proceed with uploading the CSV file.