Navigate to Apps > WiserNotify Product Reviews > Manage Reviews.
1. Locate the Review Editing link:
- Use filters if needed to find the specific review.
- In Review details, locate the section labeled “Review editing”, Which includes a manual review link.
2. Copy the Review Editing Link:
- Click the “Copy link” button next to the review editing URL.
- This link allows the customer to access the review editing form.
Send the Review Editing Link to the Customer :
- Compose a message requesting the customer to update their review and include the link.
Customer Clicks the Link and Updates the Review :
- The customer receives your email and clicks the review editing link.
- The link directs the customer to a form where they can edit their previous review and submits the form.
Review the Updated Review :
- Once the customer submits the updated review, you will be notified, or it will automatically update in your system.
- Access the “Manage Reviews” page again to review the updated feedback.
