Using Tags in WiserReview Workspace

Tags help you organize, filter, and display specific types of reviews. You can apply them during collection or later during review management.

✅ Where Tags Are Used:

  1. Forms – Tag submissions automatically

  2. Manage Reviews – Manually tag each review

  3. Widgets (e.g., Wall, Sidebar, Carousel) – Filter displayed reviews by tag

  4. Manual & Automated Campaigns – Pre-tag incoming reviews

  5. Moderation Filters – Use tags for auto-routing or hiding

How to Use Tags in the Workspace

1. Tag Reviews Manually

  • Click on a review

  • Use the “Tag” field to select or create a tag
    Example: Support, Product X, Webinar Feedback, Money.

Use Tag Mapping to assign tags based on:

  • Specific star ratings
  • Form fields
  • Submission source

Filter Reviews in Widgets by Tag

📍 Go to: Widgets → Choose Widget → Filter Reviews

Under “Show Reviews by Tags”, select the tags to display

    • Example: Only show reviews tagged Course Testimonials on your course page

🎯 Smart Tag Use Cases by Business Type

💻 SaaS / B2B Software

Category Suggested Tags
Feature-Based Easy Setup, Integrations, Automation, Analytics
Experience Great Support, Fast Response, Onboarding Help
Outcomes Increased Productivity, Saved Time, Improved Workflow
Team Roles Marketing Use, Sales Team, Support Use

🟢 Why: Segment testimonials by product feature or role to personalize landing pages.

🎓 Coaches / Course Creators / Digital Products

Category Suggested Tags
Program-Based Mindset Bootcamp, 1:1 Coaching, Email Mastery Course
Result-Oriented Life-Changing, Got Results Fast, Gained Clarity
Experience Supportive Coach, Easy to Follow, Motivating
Format-Based Video Course, Live Call, Workbook Included

🟢 Why: Help prospects connect with specific outcomes or formats they care about.

🛍️ Ecommerce

Category Suggested Tags
Quality Durable, Soft Fabric, Well-Made
Shipping Fast Delivery, Secure Packaging, Late Shipping
Use Case Workwear, Giftable, Everyday Use
Customer Service Easy Returns, Helpful Staff, Quick Resolution

🟢 Why: Show shoppers what to expect in terms of quality, service, and practicality.